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Happy Holidays

December 2009
In This Issue
Teltek's Hiring
Salesforce.com & Avaya Integrate
Featured Client: Southway Builders

Looking for a Tax Deduction on your new Phone System?

Hurry... time is running out! Have you ever heard of the Section 179 Deduction? If not,...check out the following information!
 
Section 179 of the IRS tax code allows businesses to deduct the full purchase price of qualifying equipment purchased or financed during the tax year. That means that if you buy (or lease) a piece of qualifying equipment, you can deduct the FULL PURCHASE PRICE from your gross income. It's an incentive created by the U.S. Government to encourage businesses to buy equipment and invest in themselves.
Click here, for limitations of the section, who qualifies for the section and what is considered qualifying property.
 
Deduction period ends-
December 31, 2009
 
Mergers, Downsizing and Layoff's got you Down? Teltek's Hiring...
Teltek is looking to grow our sales team in Baltimore. If you or someone you know is outgoing, energetic and enjoys meeting new people please send us your resume with a cover letter to careers@myteltek.com.
To learn more about Teltek, visit us on the web by clicking here.
 

New Teltek Team Member!

Jodi Cockey, a former Business Administrator for Charlie Cockey Precision, Inc. has recently joined the Teltek team.  Jodi worked in her family owned and operated business for 24 years manufacturing and marketing Casting Salvage Equipment throughout the United States and Canada.  Her many years of experience with accounting, financial management, human resources, purchasing, inventory, scheduling and logistics are a great addition to our team.
 
When Jodi has free time, she mentioned she "loves to travel for the delight and experiences of places I've never been". Welcome to the Teltek team, Jodi!

To learn about our team members click here!
Quick Links
Young Professional Happy Hour!
Teltek is in the midst of planning our next Young Professional Happy Hour. Age is not of importance since it is what is on the inside that counts. Those young at heart are encouraged to come!  Teltek holds a 50/50 Raffle at every event where winners have walked away with up to $75 in cash! Keep a look out for our next event on Teltek's Website by searching events or through Teltek on Facebook!
 
Questions can be emailed to events@myteltek.com!
 
Speaking of Teltek's Young Professional Networking events, Teltek is offering a Chance to win a $50 gift card and recognition at the next event to the person who comes up with the most unique, fitting new name for our Young Professional Network events. Ideas can be emailed to events@myteltek.com!
 
What does young mean to you?
Teltek Systems Newsletter
Greetings!
 
As the snow is falling, the 2009 year ending and the 2010 year quickly approaching, we wanted to take the time to thank you! As a thank you, we have included you in our latest news including our newest employee, featured client, Holiday picture and a new product, the Syntellect Phonelink. Also, Teltek is providing you with a chance to win a $50 dollar gift card so grab your hot chocolate and take a look!
 
Teltek Holiday Pictureheader
 
No holiday is complete without a family picture, a Teltek family picture! Those in Santa's hats are seasoned members of the Teltek Team while those in antlers are Teltek's Fall Interns, WesCombs and Ben Shafer!
 
To learn more about our team members click here!
 
Salesforce.com Integration to Avaya with Syntellect's Phonelink
 
Enhance customer service offerings and improve call center productivity with Avaya IP Office & Salesforce.com
 
Reduce costs, optimize performance and improve efficiencies with Syntellect PhoneLink for Salesforce.com

Syntellect PhoneLink is a CTI application that adds Screen Pop and Click-to-Dial capabilities to contact centers and other areas of an organization using Salesforce.com. A simple and cost-effective solution, Syntellect PhoneLink will help your organization reduce costs, optimize performance and improve operational efficiencies.

With Syntellect PhoneLink, your organization can: 

· Reduce call times by 10-20 seconds per call
· Instantly retrieve and screen-pop customer related information
· Provide a better and more immediate response to customers
· Increase first call resolution
· Offer more personalized service
· Dial out automatically and faster with a single mouse click
· Administer higher call volumes

Ultimately, PhoneLink leads to more satisfied customers, improves customer retention and enables your organization to expand existing business.
 
For more information on Syntellect's Phonelink for Salesforce.com visit the products section on our webpage by clicking here!
Featured Client: Southway Builders
 
Southway Builders, with offices in South Baltimore, boasts a staff of 21 highly experienced Project Managers and Superintendents with personal work experiences ranging from architecture to bridge building.  Southway Builders has developed a team focused on problem solving, achieving aggressive production goals and customer satisfaction. Southway Builders' first and foremost strength is client service. And their primary focus is to help our clients make their project work for everyone, especially the end user.  Proof of their success is evident in the high degree of repeat clients they have had the good fortune to work for.

Southway Builders has been named AIA's 2009 Contractor of the Year, being recognized for their fine work and company commitment to the historic built environment in Baltimore. The Design Awards program aims to encourage and recognize distinguished architectural achievement and focus public attention on the Architect's role in shaping the quality of life through design excellence. To learn more about Southway Builders, Teltek encourages you to visit their website!


Teltek's Blog 
 
In our last newsletter, we informed you of Teltek's growing social media presence on Facebook, Twitter, LinkedIn and YouTube. We have not stopped yet; now Teltek's webpage provides a blog for news, promotions, new product offers and more! Click to view Teltek's Blog!
 
Avaya Completes Nortel Acquisition Avaya Business Partner Logo
 
In Teltek's last newsletter, we brought you news of Avaya's acquisition of Nortel Enterprise Solutions. On December 18th of this year, "Avaya, a global leader in business communications systems announced the successful completion of its acquisition of Nortel Enterprise Solutions (NES)." For more information on Avaya's successful and proud acquisition of Nortel Enterprise Solutions view their press release!
Recipe of the Month...
 
Caramel Apple Baked Brie
 

1 tablespoon butter
1/2 cup chopped peeled firm apple (Braeburn, Gala or Granny Smith)
1/4 cup sweetened dried cranberries
1/4 cup packed brown sugar
2 tablespoons chopped shelled pistachios or pecans
2 tablespoons brandy or apple juice
1 round (8 ounce) Brie cheese

Baguette French bread slices, assorted crackers or fresh apple slices

Heat oven to 350 degrees. In 8 inch skillet, melt butter over low heat. Add apple, cranberries, brown sugar, pistachios and brandy; cook 3 minutes or just until apples are tender, stirring frequently.

Cut Brie round in half horizontally; place bottom half in ungreased 9 inch pie pan. Spoon half of fruit mixture over cheese; place top half of cheese over fruit. Top with remaining fruit mixture. Secure with 3 toothpicks.

Bake 15 to 20 minutes or until cheese is soft. With broad spatula, slice Brie from pie pan onto serving platter. Spoon any syrup and fruit from pan over top. Serve warm with baguette bread slices.

Makes 12 servings (1/12 Brie and 4 bread slices each)

 
 
We would love to hear what you think about this tasty holiday party treat, Email us at events@myteltek.com!
To a joyful present and a well remembered past, Teltek wishes you and your business family happy holidays and a magnificent New Year!
 
Sincerely,
 

Chris Nicoli
Teltek Systems Inc

"Celebrate the happiness that friends are always giving, make every day a holiday and celebrate just living!"

 - Amanda Bradley