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InterDyn LANAC News and Events

December 2011

www.lanactech.com     | 888.760.8911  |  info@lanactech.com

In This Issue
Events
Quote
Customer Engagement
GPUG and CRMUG
Customer Promo's
New Customer Promo
Convergence 2012
Are you Hiring?
Best Practices for Office 2010
Blogs
Microsoft Training
Referrals Pay
E-Courses for Dynamics
CustomerSource

Upcoming Events

Customer Source

Date:  Dec. 7, 2011

Time:  11:30 - 12:00

Where:  Webinar Presented by Lisa Miller

  

Click here to register

  

Webinar with Greenshades

Date: Nov. 30, 2011

Where: Webinar

Time:  11:30 -12:15

 

Click here to register

 

Annual Open House

When: Dec. 1, 2011

Time: 4pm - 7pm

Where:  InterDyn LANAC Technology

                

Click here to RSVP

 

Workshop - Year End Closing
Date: Dec.15,2011
Where:  LANAC Training Room      
Time: 09:00 - 12:00
Cost:  $99
(Includes manual and breakfast) 
Presenter: Julie Storey
* This workshop is limited to the first 10 respondents

Sandboxed Solutions in SharePoint 2010
Date: Dec. 6, 2011 
Time: 11:30 - 12:15
Where: Webinar (Windows Live ID required)
Sandboxed Solutions represent a new feature in SharePoint 2010. They are compiled applications running in a controlled environment and are
managed by an administrator. This
allows quick and safe deployment, protecting the server farm from the negative effects of coding mistakes


 Creating Dashboards and Visualization in CRM 2011
 

Date: Nov. 30, 2011
Time: 11:30 - 12:15 Where: Webinar (Windows Live
ID required)

This session will cover the new user interface, provide
tips & tricks to customize the application
interface for increased efficiency.

 Understanding Lean Six Sigma
Date:  Dec. 9, 2011
Time: 11:30 -12:15
Where:  Webinar (Windows Live ID required)

This 45 minute webinar will introduce participants to the both Lean and Six
Sigma methodologies.

 

An Overview of Office 365
Dec. 14, 2011
Time: 11:30 - 12:15
Where:  Webinar (Windows Live ID required)

Office 365 is Microsoft's new platform that allows collaborative and mobile computing and communications solutions for businesses of all sizes.


Greetings!

Hello,

 

As we head into another holiday season and new year, we give
thanks for our loved ones, friends, health, jobs, etc..  We want to
thank each of you, our customers and business partners for helping
us to make it through another year.   We value our relationships and wouldn't be here if it weren't for each of you.

 

Our Annual Open House is only a few days away, If you haven't done so already, please RSVP. We look forward to catching up, toasting to the past year while looking forward to 2012.  


Date:  Thursday, December 1, 2011

Time:  4:00pm - 7:00 CST
Where: 525 W Van Buren, Ste 1150, Chicago, IL

For security purposes and to help us plan accordingly, please

RSVP today by clicking here. 

 

* In observance of the upcoming holidays our office will be closed on the following dates:  

Monday, December 26th and Monday, January 2nd.

 

Happy Holidays!

 

InterDyn LANAC Technology

 

Join us on :  View our profile on LinkedIn Find us on Facebook Follow us on Twitter View our videos on YouTube

Quote

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.

~John Fitzgerald Kennedy~

Why Customer Engagement is Just as Important as Customer Service 

November 8, 2011

By:  Rick Jensen, Chief Sales and Marketing Officer, Constant Contact

 

One of the best outcomes from the social media explosion is that the customer service bar has been raised. Now that more people are freely sharing their customer experiences-both good and bad-with the world, quality customer service has become imperative.

 

Yet with everybody stepping up efforts, the customer service function has to evolve for a small business to further differentiate itself. This is why the next logical step in the customer service evolution is customer engagement.  To read the rest of this article click here.

Microsoft Dynamics User Groups

GPUG LogoAre you interested in joining?  If so, let us help lead the way.  Contact us to get started.  For more information on what these groups have to offer you are welcome to visit their websites:  

GPUG:   http://www.gpug.com/ / CRMUG: http://www.crmug.com/

Please note need to have a windows live ID to go to the CRMUG website but not for GPUG.

Existing Customer Promotions from Microsoft

Microsoft Dynamics ERP Business Ready Licensing Module Offer (GP, NAV & SL)

Offer valid: September 1, 2011 - December 22, 2011

  

Details:  For a limited time, qualifying Microsoft Dynamics GP, Microsoft Dynamics
SL and Microsoft Dynamics NAV customers in the U.S. who are participating in
Business Ready Licensing and have a current Enhancement Plan can purchase a
la carte module licenses for up to 15% off of Microsoft's Dynamics standard list price.  
 

 

Reenrollment Award for Microsoft Dynamics Customers (AX, GP, NAV & SL)

Renew your service plan and receive up to 20% off* your next qualifying license
purchase, add users, purchase new modules or transition to Business Ready Licensing. Discount isbased on tenure of customer and consecutive years of being current on Microsoft Dynamics Service Plan.

 

Click here for more information in Customer Source   

 

Microsoft Dynamics ERP License Model Transition (LMT) Offer
Offer valid:  October 3, 2011 - December 22, 2011

 

Microsoft Dynamics® GP, Microsoft Dynamics NAV, and Microsoft Dynamics SL customers who are currently licensed on Module Based Licensing (MBL) and who have between 1 and 200 users, can transition to Business Ready Licensing for as little as $500 per user with a maximum fee of $25,000.


To take advantage of these promotions, please contact Lisa Miller, CSM (P) 312.506.3533 or (e) Lisa@lanactech.com.

New Customer Promotions  - "Give Me 5"

What is the Offer?

  • Five Users for $3000
    (Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL; Advanced Management or Business Essentials)
  • Available October 3, 2011 - June 22, 2012
  • Standard 1-yr BREP required (@5-user list)
  • For new customers not having previously licensed a Microsoft Dynamics ERP product
  • Once per customer

For more information on this promotion, please call us today at 312.506.3522.  This promotion is only valid for new customers.

Registration for Convergence 2012 is Now Open!
 
 
 
 
 
Registration for Convergence 2012 is now open!  Click here for more information and to register.    Convergence 2012 will be heading down to Houston, TX and dates are March 18-21, 2012.  We hope to see you there!
Are you Hiring?

If you have a need for a Controller, CFO or VP of Finance we have a fantastic  candidate, previously with one of our customers.

 

For more information, please contact Dale May, President and CEO of InterDyn LANAC.   312-506-3512 or dmay@lanactech.com

 Best Practices for Office 2010 

This article was written by the product team that created
Outlook 2010 for the best possible reason - our customers asked. Outlook 2010 is designed to be used by a wide audience with many work needs and styles. Although there's no one "right way," there are a few ways of working in the program that we know to be easier than others. We hope that by being aware of the best practices, you will have the best experience possible using Outlook.

 

This guide represents our advice on how to get the most out of Outlook 2010. However, it is not a comprehensive guide. A few core scenarios are covered to help you leverage Outlook into your information management needs.

 

To read the rest of this article, click here 

Blogs to Check Out

InterDyn LANAC Technology BlogNew Blog  

The GP Blogster 

Microsoft Dynamics CRM Team BLOG  

Accounting Software Review 

 

We have also recently downloaded several white papers on our website - you can take a look at the library by clicking here.

Training
If you have a new employee to train or if you need to hone up your skills, we have a plethra of training opportunities for you.  Take a look at our website to see these offerings.  With our partnership with Directions Training, the possibilities are endless.  If there is something you are iterested in, contact us for more information.
 
Be sure to look at our website frequently for current class schedules, upcoming events, seminars and webinarsAll seminars and webinars qualify for CPE Credit and most are free of charge. 
Referrals Pay!
The great American humorist, Mark Twain, once said, "I can live for two months on a good compliment."  We second that! What's more, the highest compliment anyone can offer is to share a sincere recommendation with a colleague. If our work has earned your praise, please think about whether there is another organization you know that could also benefit from our services. 
 
Can't think of a new customer referral, then how about a quick quote for our website?

As a thank you for your referrals, we offer compensation for each closed sale!
 
Contact Christine Page for at 312.506.3522 or (e) cpage@lanactech.com.
Learning Plans for Microsoft Dynamics
Help your employees focus on specific goals and access the training they need to gain in depth product knowledge and obtain certifications!
 
Learning plans are a great tool to help your employees get trained on Microsoft Dynamics and related products. Training on Microsoft Dynamics is available in many formats to fit your needs - E-Learning, self-study training materials and instructor-led training - and certification exams for Microsoft Dynamics are available to validate your expertise. The learning plans outline every training and certification option available so your employees can choose the training that's right for them. By becoming trained and certified in various disciplines, you and your employees can document your knowledge on Microsoft Dynamics products and unlock the full potential of your Microsoft Dynamics solution adding value and increased productivity to your business.
 
Customer Source
 
Customer Source is one of the primary features of the Business Ready Enhancement Plan and hosts valuable resources for you, including training, self-support resources, product information, downloads and more.

 

View this tour of CustomerSource to learn how you can be more productive with your Microsoft Dynamics solution by accessing the benefits of your service plan.  Access hundreds of FREE e-courses .  You will find e-courses that help with reports, help topics for GP/CRM and much, much more.  They range from the beginner to intermediate in expertise level.    
 
Click here to download more information. 
 
Sign up for one of our monthly webinars to acquaint yourself on how to navigate Customer Source.  Call Lisa Miller at 312.506.3533 for more information.

525 W Van Buren, Ste 1150
Chicago, IL 60607
Phone:  888.760.8911

InterDyn LANAC Support Line:  312.506.3575