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APRIL 2010
In This Issue
Everyone Into the Pool
Seven True Things
Understanding the Problem
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Greetings!   

Janet LevineThe earth moves. No, it's not love; it is another earthquake. Just this morning (April 14th) the LA Times reported on a 7.1 temblor in China's Qinhai province. Three other deadly earthquakes-Haiti, Chile and Turkey-have already hit this year. Another caused damage in Taiwan and on April 4th, those of us living in southern California felt the shaking from a 7.2 earthquake centered in Calexio.
 
The earth, according to some, is angry. The Big One is on the way. Not quite. As Dave Schumaker writes in The Geology News Blog , "It sure seems like a lot is happening, right? We can attribute this to observer bias. The massive devastation in Haiti warranted a large amount of news coverage. Because this is so fresh in everyone's mind, people are more likely to notice any news or information related to earthquakes."

But, he says, the Earth isn't becoming more active, more dangerous, or even "out of control."

Despite the fear mongering and what esteemed mainstream media networks would have you believe, the simple reality is that the numbers prove things are happening at an expected rate."
 
Naturally, this started me thinking about nonprofits. Yes, the economy has been bad. Yes, many nonprofits have suffered from lower-than-expected fundraising results. And yes, many nonprofits have had to take steps to stop the bleeding. And yet, in many cases, there really hasn't been a change. The problem is the problem that been the problem for years: More money going out than is coming in. Fundraising to close gaps, rather than to build programs. 
 
Because there has been so much talk about the economy and its negative impact on charitable giving, it has seemed that the sky is falling in our sector. But I can't help wonder how much of this is an "observer bias." Regardless, it is a good time for nonprofits to consider what they are doing to improve their financial picture. Even fiscally healthy organizations can improve their bottom line and hence plan more effectively for the future.
 
What is your organization doing to make your fund development program stronger? I'd love to hear from you. Email me at janet@janetlevineconsulting.com.
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The last few copies of The Chronicle of Philanthropy were so full of gloom and doom, it was all I could do to keep the angst at bay.  "Tough Times Will Continue," "Foundations Remain Cautious...." "People Skills No Longer Sufficient..." That all just on the front pages.  But the most insidious of all was the article that proclaimed "More Charities Enlist Staff Members to Pitch In With Fund Raising."
 
Let me be clear.  I am not against anyone involved with a nonprofit being part of a fundraising solution.  I am, however, opposed to making it a requirement of a program or administrative person's job responsibilities. And I am really against encouraging staff or volunteers to create yet another special event to raise a few more dollars. 
 
Fundraising, I believe, is mainly about providing people (and organizations) opportunities to be involved with a great mission.  And I think that everyone involved with such an organization would be proud to tell their family, friends and those they randomly meet about the good works that are done by the organization for which they work.  But I don't think it is their job to solicit those people for money any more than I think it is the job of the professional development officer to run a non-fundraising program at the organization.
 
Cross-training within areas of expertise is great, but asking people to add something to their already overworked scheduled where they have no expertise is folly.  You wouldn't, for example, ask the fundraiser-no matter how well intentioned-to pitch hit for the substance abuse counselor or check a patient's pulse.
 
It's bad enough that most nonprofit jobs are already overwhelming. Doing more with much less is a typical mantra in our sector. Read More

Seven True Things About Fundraising
  1. Fundraising is about relationship
  2. People really do give to people
  3. Your best prospect is an existing donor
  4. Living individuals make up more than two-thirds of the giving pie, and dead individuals give almost twice as much as corporations
  5. Donors hate it when you only contact them when you are asking for money
  6. The closer you get to a prospect, the more likely he or she will become a donor
  7. The most important words you can say to a donor are: "Thank you for all that you do."  The second most important words are "Join with me in supporting...."

Are there other true things about fundraising you can add to this list? 
Understanding the Problem
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Whenever I need a quote for an article or a speech, I start by checking Albert Einstein. My other favorite-but for totally different reasons-is Yogi Berra.   Einstein is quoted as saying that if he had only one hour to save the world, he would spend 55 minutes defining the problem and only 5 minutes finding the solution.
 
Oftentimes, we think we know what the problem is: We don't have enough money or resources; we don't have the time. But in point of fact, those aren't the problems-they are the result of the problems.
 
How to get to the heart of the matter? 
 
There is much written in both management and scientific circles about defining problems. They range from the practical (Rephrase the problem) to the whimsical ("Problem-solve your problem statement").   Most, however, warn against avoiding solutions until the problem has been defined.  
 
Iris Lloyd who was  (and may still be) a management analyst in the Management and Organizational Division of the National Bureau of Standards, suggested in a 1978 article in the Public Administration Review, that perhaps defining the problem was actually the wrong way to approach complex management problems. Read More

Are your fundraising results down?  Janet Levine Consulting can help. Email or give me a call at 310-990-9151 to schedule a free 30-minute consultation.

Sincerely,
Janet Levine
 
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