Support Changes
|
We're sorry to say goodbye to Mithunan, our Software Support Analyst. After only 9 months with us, Mithunan has decided to take his career in a new direction and will be working with friends in software development.
His departure will leave a gap in our support team and we're working to fill the vacancy right away. In the meantime, if you have any Sage 100 ERP (MAS 90 / 200) support issues, please email us at WebSupport@munjalwhite.com and we'll respond as soon as we can. Our support agreement includes a 3 hour response time and we'll do our best to respond within this timeframe. As usual, please email WebSupport@munjalwhite.com and not Shabnam or Robert individually as the WebSupport email address is monitored by both of us and will ensure the fastest response for you.
|
Creating a New Company Code
|
There are times when you would like a test company with data that looks similar to your real company to try something. You can create or update a test company code in v4.00 or higher using the steps below.
If the test company code, let's say TST in our example here, does not already exist in MAS, you need to create the company code. Go to Library Master | Main | Company Maintenance and enter TST in the code field and enter a name such as Test Company - July 3, 2012. Accept the screen. This creates the company code, but no data in it.
Go back to Library Master | Main | Company Maintenance and type in the company code again (eg TST in this sample). Click on the COPY button on the top right of the screen. You'll be prompted for the SOURCE company. This is important, since this is the company code you're copying FROM (eg your live company code, PAT, SCA, etc). NEVER EVER make the destination your live company data; your live company should only be the source. Click on the select all green check mark icon on the right hand side of the screen to select all modules and then click Proceed. This will create the copy for you. Keep in mind that there is no undo button, so be very careful!
Use File | Change Company to select the TST company to process your test transactions; be sure to change back to your live company before processing any live transactions.
|
Sage Summit
|
Would you like to rub shoulders with the mucky-mucks at Sage? Would you like to learn more about your ERP product and hear it directly from the source? Would you like to meet other MAS users across North America and learn how they are resolving your business problems?
If so, Sage Summit is a great opportunity for you to do it all.
Sage Summit is the annual Sage Partner and Customer conference. This year, the event is being held at the Gaylord Opryland Hotel in Nashville from Aug 14 to 17. Two of our customers have already confirmed their attendance. Shabnam and Robert will also be attending the customer portion of this conference. Check out the Sage Summit website and learn all about it.
|