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Executive Action
Urgent Information for
Executive Decision Making
September 2008
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Note to Readers
Welcome to the first electronic issue of Executive Action. It's taken us a while to move from the print version to the electronic one, but we hope you'll find this approach as information-packed and useful as the older version, in fact, even more so.
The purpose of this e-newsletter is three-fold:
To provide first-time access to the current topics and issues I'm advising Lukaszewski Group clients on or writing about.
- Get it here before you have to purchase it
To alert and introduce you to new additions on our Web site, www.e911.com.
- Coming Soon: Book recommendations, podcasts
To direct your attention to significant and related information, in the areas in which I practice, that come from other sources you may find useful.
- Legal decisions, national presentations, must-see, must-have, must-know stuff
Executive Action is sent only to our clients and friends, those who have contacted us for additional information about our firm, and opt-in subscribers. To join our mailing list, see the left column; to unsubscribe, go to the bottom of this message.
Welcome aboard. We hope you find this e-newsletter extremely useful and of interest to you in your daily work.
James E. Lukaszewski, ABC, APR, Fellow PRSA, CCEP
P. S. Send me your feedback on this e-newsletter, and I'll respond with a free copy of my latest monograph.
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The Lexicon of Control
Helping Communities Control Their Own Destiny, Providing Higher Likelihood That You Will Gain Permission, in Some Form, for What You Propose to Accomplish
The Lexicon of Control is a set of powerful communication and behavior intentions that very publicly commit an organization to broadly known public expectations that everyone can monitor and that are self-disclosed. The approach helps calm public concerns, answer the public's questions, reduce the power of critics and opponents, and put in place a variety of watchdog functions, all designed to keep organizations within the parameters the community expects and, through prompt disclosure, to reduce surprise and collateral damage when permits, rules, or regulations are violated or ignored.
Public Officials will be more comfortable because you have taken responsibility for all the tough stuff. Critics will have a harder time gaining traction. Those most directly affected locally will have a better sense of control, because they will have better control.
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Giving Advice on the Spot
Most advisors, early on, tend to give advice in the context of their staff function or personal area of expertise. Typically, staff thinking and decision making are quite different from operational thinking and decision making. To succeed as a trusted strategic advisor to operating executives, you will need to align your thinking patterns and decision-making habits with theirs. Here I describe a methodology that helps you think and communicate using a more structured and process-driven format. When you use such a format, executives are able to understand your recommendations and see how they relate to ultimate goals and objectives, without their having to do a lot of translating.
Click here to read more about giving advice.
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Managing the Victim Dimension
This outline has been constructed for those wishing to walk management through the concept of managing the victim dimension of a crisis or serious situation.
Victims Are:
- People
- Animals
- Living Systems
Victimization Is:
- Self-designating
- Self-maintaining
- Self-terminating
Click here to read more about the Victim Dimension.
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