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INSURANCE MATTERS
 
A Newsletter for Members of the CCAP Insurance Programs
Owned by Members, Governed by Members, Service to Members
 
October 2010
Specialty Lines
 
Hello ,
 

At this time of year we get a lot of questions from our members about what is going to happen with insurance prices next year. So here is my best guess about what to put in your budget for next year.

 

In general, prices are still staying fairly flat. The reinsurers we deal with are offering flat renewals, even some coverage expansion, and some are offering multi-year deals. The big price driver for CCAP's insurance pools is claims. When it comes to developing your individual price for insurance, your claims experience relative to the other members of the pool is a major factor in determining your costs. This means that while the overall rate for the pool is staying the same or only going up a little, your individual cost could vary much more depending on your claims.

 

WORKERS' COMPENSATION

 

In general work comp rates are holding steady or falling, but they should not be. Claims are not getting better, and medical costs continue to go up. This line of insurance really should be seeing a hardened market, with price increases and fewer insurers, but so far it is not. As I write this column the PComp Board of Directors is getting ready to meet to set rates for next year, and based on member claims experience, I think a five percent rate increase is in the works. Of course the most important factor for your entity is your experience modification, which reflects your claims experience, and multiplies (for good or bad) your premium.

 

PROPERTY INSURANCE

 

This line of insurance is seeing lower prices from prior years, continuing a trend of a couple years. Rates have been going down about five percent, or up about the same for entities with poor claims experience. Expect about the same for 2011.

 

COMMERCIAL AUTO

 

Costs here have also been going down, about three to four percent. Underwriters are still watching entities with worse than expected claims costs, and they may not see decreases or have increased premiums.

 

LIABILITY INSURANCE

 

Insurance companies are still underwriting liability very carefully, but if they like your business, prices are pretty competitive. Employment practices liability and law enforcement liability are not particularly popular lines, so this makes the public entity market a little tougher. PCoRP combines property, liability, auto and crime insurance into one program. Our renewal in June 2011 is hard to predict, but I think members can safely assume costs will be flat or only up a little, unless your individual claims experience has been poor.

  

MEDICAL PROFESSIONAL LIABILITY

 

This line of business is doing pretty well, with lower claims than in prior years. Articles about this type of insurance often refer to Pennsylvania as one of the  "problem states" and on top of that, we now have a federal district court ruling allowing some plaintiffs to access federal court (and sidestep governmental immunity caps). Prices will probably remain flat in Pennsylvania, but I don't see how that can be sustained over the long term. PELICAN, our nursing home liability insurance program, renews March 1. It is too soon to tell, but I suspect a flat rate or slight rate increase renewal is likely.

 

UNEMPLOYMENT COMPENSATION

 

Get ready for the impact of any layoffs and downsizing your county has done. With the slow economy, people collecting UC benefits are doing so longer. The CCAP UC Trust saw the jump in claims costs start last year, and raised rates 10 percent even though the actuary recommended 20 percent. Recognizing the tight condition of county budgets, the Trustees used surplus to try to mitigate the impact of the rate increase. The Trustees meet again in late October to set rates for 2011, and I will be shocked if the actuary does not again recommend a large rate increase. Since we have less surplus, the Trustees may not be able to keep the increase at 10 percent or lower. I recommend budgeting a 10 to 20 percent increase, depending on how many layoffs you have had.

 

HEALTH INSURANCE

 

The national health care reform legislation is still so new that its cost impact is more prediction than nonfiction. One national survey of large businesses found most expect their costs to rise an average of nine percent in 2011. And many expect to pass some or all of that along to their employees. Another survey of health insurers predicts HMO's will increase prices by nine percent, and PPO's will average 11 percent increases. As counties tend to have old and more female workforces, costs increases could be higher than these surveys predict.  We have also seen estimates that the cost of adding dependents up to age 26 will mean a two percent increase in premiums.

 
Make sure you call us when you need help with something,
 
                              John Sallade
 
In This Issue
Specialty Lines
Occupational safety & health
Fire safety and prevention
Save for Retirement Week
COMCARE sponsors seminar
New contract for group buying
Streamlining purchasing process
Quote of the month

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Governor's Occupational 
Safety and
Health Conference
 
 
Pennsylvania's 84th Governor's Occupational Safety and Health (GOSH) Conference will be held Oct. 18-19, 2010, at the Hershey Lodge and Convention Center in Hershey, Pa. This is one of the largest annual health and safety conferences on the East Coast, offering a forum to discuss the importance of workplace safety and recognizing winners of the Governor's Award for Safety Excellence. For more information and to register, please visit www.pasafetyconference.org.
 
Fire safety and prevention 
By Greg Cunningham, CCAP Loss Control Specialist
 
October is National Fire Safety month and as such we should all take the time to make sure our homes are as safe from fire as possible. Some staggering statistics involving fire include:
  • In 2004 there was a fire injury every 30 minutes.
  • There were 3,900 fire fatalities and 17,785 injuries related to fire in 2004.
  • 82% of fire fatalities occurred in homes.
  • Property damage topped 9-billion dollars.
While fire can and does strike every segment of our population the following groups are at particular risk when it comes to fire and fire related injuries:
  • Older Adults: Older adults comprise over 25% of fire deaths of all ages and over 30% of residential fire deaths. Adults 65 and over face the greatest risk of dying in a fire.
  • Children: Kids are curious about fire, often with devastating results. Each year approximately 300 people are killed and over $270-million dollars worth of property is destroyed as a result of kids playing with fire.
  • Blind/visually impaired individuals: During a fire the senses that visually impaired individuals depend on is often overpowered.
  • Mobility impaired: All too often assistance for the mobility impaired is not readily available when it's most needed.
WHAT CAN YOU DO?
 
The following are some tips to preventing fires or helping you escape safely should one occur:
  • Working and properly maintained smoke detectors double your chances of escaping safely from a home fire. Remember to dust around smoke detectors and test/replace batteries every six-months.
  • Be prepared and practice for fire emergencies by creating a fire escape plan for your home. Make sure everyone in the home knows what to do and where to go in the event of a fire.
  • Keep matches, lighters and candles out of the reach of children and away from other flammable materials.
  • Don't overload electrical sockets. Remember one plug for one socket.
  • Take extra care in the kitchen - accidents while cooking account for over half of fires in homes. Never leave young children alone in the kitchen.
  • Keep the exits from your home clear so that people can escape if there is a fire.
TEST YOURSELF
 
Tragically, many deaths from fire take place from 10 p.m. to 8 a.m. so it's imperative that we make sure our homes are as fire-safe as possible before we go to bed; some things to check before going to bed include:
  • Appliances and other electrical equipment turned off.
  • Heaters, candles and cigarettes properly extinguished or turned off.
  • Check escape routes to make sure they're unblocked and readily accessible.
  • Close doors - closed doors slow the spread of fire which could give you extra time to escape.
Also, it's important to mention that you should never enter a burning building. While this seems like common sense, there are many who have been seriously injured or killed as a result of entering or reentering a burning building to save a family pet or salvage some cherished family possessions.
 
FIRE EXTINGUISHERS
 
If you have one and know how to use it properly these can greatly decrease the damage fires can cause but care must be taken when deciding whether or not to use the extinguisher. Some considerations to take into account follow:
  • The type of fire - different types of fire require different extinguishing agents and using the wrong type of extinguisher on a fire can be disastrous. Most fires we encounter will be either class A (cloth, wood, rubber, paper, plastic), class B (flammable liquids), or class C (electrical appliances/tools). A good multi-purpose fire extinguisher (usually labeled 'A-B-C') can handle the majority of fires we face.
  • Is the fire at a point where it can still be controlled by a fire extinguisher? The extinguishers contain a limited amount of material so it wouldn't be a good idea to attempt fighting a fire that has fully engulfed a room. Leave large fires to those professionally trained to fight them.
  • Are you physically capable of using the extinguisher? These can be heavy for some and difficult to operate correctly. If you can operate one, the universally accepted methods regarding use of fire extinguishers, regardless of type, is the PASS method which stands for pull, aim, squeeze and sweep. Pull the 'pin', aim at the base of the fire, squeeze the handles together and sweep the nozzle from side to side.
MAINTENANCE OF EXTINGUISHERS
 
The only thing worse than not having an extinguisher when you need one is having one that's been poorly maintained. Check your extinguishers for the following:
  • First off, you have to see the extinguisher in order to use it! Make sure all extinguisher locations are well marked and free from obstructions. 
  • Check the pressure gauge every month to ensure the extinguisher is properly charged and ready for use.
  • All parts of the extinguisher are operable and undamaged. If the extinguisher is located near doorways check the nozzles for insects or other debris that could clog the unit.
  • Visual inspections should be completed monthly. Annual maintenance inspections should be completed by those trained/licensed to do so.
Please refer to the attached links or contact CCAP Loss Control Department to learn more about fire prevention and what you can do to keep you and your loved ones safe from fire!
National Save for Retirement Week: October 17 to 23 
By Julia Jackson, CCAP Employee Benefits Program Manager
 
Did you know that almost half of all U.S. households (43%) are at risk of not being able to maintain their current standard of living through retirement, and public sector employees may be lagging even more due to generous defined benefit plans? Join the County Commissioners Association of Pennsylvania (CCAP), the National Association of Counties (NACo), and the National Association of Government Defined Contribution Administrators, Inc. (NAGDCA) the week of October 17 to help promote the benefits of retirement planning.
This is also an excellent opportunity to work closely with your Retirement Plan Services Provider and get their help in supporting your employees in working toward achieving a secure retirement.
 
Here are a few ideas you can use to promote this week and provide your employees with the information to act: 
  • Give your supplemental retirement plan(s) a high-profile promotional effort.
  • Use e-mail. Fliers. PA announcements. Get the word out.
  • Be visible. Make sure employees know the county's commitment to the plan.
  • Encourage employees to learn how they can use plan participation to help prepare for financial security in retirement.
CCAP is a proud sponsor of the NACo 457 Deferred Compensation Program administered by Nationwide Retirement Solutions. For more information contact Julia Jackson at
(800) 895-9039.
 
 
retirementweek 
 
COMCARE sponsors seminar:  Using Metrics to Manage and Improve Organizational Performance 
By Christie Ward, Captive Programs Manager
 
Friday, September 10, the County Managed Care Resource (COMCARE) sponsored a seminar on Using Metrics to Manage and Improve Organizational Performance. The one day seminar, presented by Dr. John Talbot with Open Minds, was available to member counties only and attended by county HealthChoices, MH/MR and SCA staff.
 
Attendees found the event to be of great value to their role in the counties. Feedback on the seminar included:
 
"This is one of the better conferences I've attended in a long time. I found the presenter to be dynamic and engaging with the audience. The review of current behavioral health drivers was helpful so our organization can anticipate and prepare for future changes and advancements in service delivery. Overall, this training exceeded my expectations."
 
Pamela Marple, MBA, HealthChoices Coordinator
Behavioral Health Services of Somerset and Bedford Counties, Inc.
 
"The seminar was excellent and very relevant to my role as an SCA Administrator. I enjoyed hearing the information on changes through the HealthCare Reform Act. The sample reports that are being used in behavioral health agencies was extremely helpful, as were the dashboard samples. It was one of the best seminars I have attended in quite a while."
 
Kami Anderson, Executive Director
Armstrong-Indiana Drug and Alcohol
 
COMCARE staff is currently researching the possibility of a follow-up or Part 2 to the metrics training. Also in the works is a one day event planned by quality coordinators to provide a panel of speakers from across the country to discuss best practices in managed behavioral healthcare. The date has yet to be chosen but is planned for March 2011.
 
COMCARE is an Intergovernmental Cooperation Agreement among counties affiliated with the County Commissioners Association of Pennsylvania. COMCARE provides a resource to assist with the administration of managed behavioral healthcare, specifically HealthChoices, and makes available stop loss coverage through COMCARE PRO Insurance, RRG. COMCARE has 64 member counties. COMCARE PRO has 14 subscribers encompassing 33 counties.
 
For more information on COMCARE or COMCARE PRO, contact Christie Ward, Captive Programs Manager, by e-mail or call (800) 895-9039.
 
New contract provides local suppliers and lower pricing for group buying program 

Article provided by U.S. Communities

 

U.S. Communities Government Purchasing Alliance is pleased to announce that its lead public agency, The County of Los Angeles, has awarded a new National Office Supplies contract to Independent Stationers, Inc. (IS Group), a cooperative network of independent and locally owned office supplies dealers, supported by United Stationers Inc., a leading wholesale distributor of business products. This new, improved contract was effective September 1, 2010.

 

In addition to offering the same convenience, selection, service and support as the existing County of Los Angeles contract, U.S. Communities program participants will be able to purchase through community based businesses with lower prices than currently available. The contract is fixed-price to facilitate transparency and public agency pricing audits. World class eCommerce capabilities including enterprise resource planning (ERP) integration, electronic billing and payment options, national distribution, next day delivery and no minimum order limits will continue as well.

 

"By Independent Stationers, Inc. offering lower transparent pricing, local service and continued ease of use, this contract will greatly benefit our program participants," said Steve Hamill, General Manager of U.S. Communities. "The County of Los Angeles conducted a very thorough bid process and we're very pleased with the result."

 

IS Group, founded in 1977, is a leading global organization providing sales, marketing support and purchasing power for the community based independent office products dealer. Collectively, its members produce $2.5 billion in end-user sales, and are supported by United Stationers Inc. for operational infrastructure and IT expertise.

 

"Our national network of community based independent dealers offer public agencies local service and support coupled with national distribution efficiencies," said Mike Gentile, President and CEO of IS Group. "We are pleased to become a supplier in the U.S. Communities program."

 

As a lead public agency in the U.S. Communities program, County of Los Angeles prepared and issued the competitive, national solicitation, which included a vendor protest period after the Intent to Award was announced. The solicitation included language allowing all states, local government agencies and nonprofit organizations to purchase through the contract as part of the U.S. Communities program.

 

Learn more about Independent Stationers at http://uscommunities.isgroup.org. 

 

About U.S. Communities

 

U.S. Communities Government Purchasing Alliance ("U.S. Communities") is a nonprofit government entity that assists local and state government agencies, school districts (K-12), higher education, and nonprofits in reducing the cost of purchased goods by offering managed access to competitively solicited contracts between suppliers and lead public agencies. U.S. Communities was designed in cooperation with an Advisory Board of local and state government purchasing officials and is jointly sponsored by the Association of School Business Officials International (ASBO), the National Association of Counties (NACO), the National Institute of Governmental Purchasing (NIGP), the National League of Cities (NLC), and the United States Conference of Mayors (USCM). Total aggregate purchases in 2009 exceeded $1.4 billion, with $214 million in estimated savings to public agencies that year alone.

 

For more information contact Julia Jackson, CCAP Employee Benefits Program Manager, at (800) 895-9039.

 

 

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Streamlining the purchasing process
By Bill Kruck, PLGIT Senior Marketing Representative
 
According to a recent news report, a group of Pennsylvania House Republicans is sponsoring a package of cost savings measures. Among those suggestions: pay for more state purchases with debit cards rather than checks. Representative John Bear claims electronic purchases would save the commonwealth between $62 million and $219 million dollars a year.
 
If a card-based purchasing system yields benefits for the state government, your county may also want to consider it. The use of a purchasing system (with a purchasing card at its core) saves time, adds security and essentially prepares your county for a trend in commerce where transactions are steadily moving from paper to plastic.
 
IT'S ABOUT TIME
 
While we have addressed the issues of purchasing card rebates and cost savings in previous articles, there are other elements that are equally important to the efficiency of daily county business, chief among these being time.
 
From requisitioning to reconciliation, purchasing cards can reclaim valuable time from each transaction. A 2007 Purchasing Card benchmarking report by RPMG Research reported that the use of purchasing cards shaved five days in the time between the determination of a need and the actual receipt of goods ordered.
 
By handing cards directly to those workers making purchases, county officials eliminate the burdensome requisition process of identifying needed products and paying for them. Use of purchasing cards eliminates the need for purchase orders for expenses like gas or hotels, and county officials spend less time on the process of requisitioning, purchasing, and invoicing for minor recurring purchases.
 
Managers can check specific records and run reports using a purchasing card's online database, as well as export purchasing card records into their preferred accounting software, all of which saves hours - perhaps days - in the record keeping process. In addition to the benefit of convenience, the time savings translate into a more efficient use of staff hours, better productivity and, ultimately, better use of funds.
 
SECURITY
 
In addition to improved efficiency, the use of purchasing cards also adds a solid layer of protection for any county.
 
Paper checks, which have historically been the most common form of payment, have proven to have some inherent weaknesses: a slow clearing process, the degree of human handling and the ready availability of sophisticated technology make paper checks especially vulnerable to fraud. In addition, paper checks may be subject to alteration or counterfeiting or create a potential for identity theft (yes, counties have identities).
 
Successful purchasing card programs are safeguarded with a combination of upfront controls and back-end auditing practices. In addition to required training, some common upfront measures include the establishment of cardholder transaction limits, monthly spending limits and the blocking of unauthorized merchants.
 
For example, workers who buy office supplies on a regular basis can have their shopping limited to a specific amount in a specific store over a specific time period (weekly, monthly or annually). Supervisors can adjust the limits as needed, and with their ability to access purchasing accounts online, it is far easier for managers to see how much is being spent by whom and on what items. This "quick-check" ability not only gives managers greater oversight, but it also serves as a deterrent against card misuse.
 
Staying ahead of the trend
 
As society in general moves toward a paper-free mode of commerce, so are counties and municipalities with foresight. As the footprint of transactions expands, the use of local or regional paper checking will begin to present more challenges. As checks continue to be processed with a standard 72-hour delay for review, purchasing cards, especially those issued by organizations like PLGIT, will continue to gain broad acceptance.
 
The likelihood of the trend reversing is very unlikely. In fact, a study by the global consulting firm Accenture found that, even in 2007, purchasing cards were used in 28 percent of business transactions, compared with 6 percent in 2003. With the exponential growth of technology, that number has almost certainly grown at an accelerated rate.
 
The PLGIT P-Card: Developed for Counties
 
Many financial institutions offer their own version of a purchasing card as well as incentives to use them. While some purchasing cards come with costs and fees that vary from provider to provider, there is no cost to join the PLGIT P-Card Program.   
  • Service. The PLGIT program offers customers free 24-hour, online access to their account balances. In addition, the PLGIT-sponsored program provides participating entities with complete instructions on implementing their P-Card program. This instruction includes a free policy and procedures manual that governs the use of the cards. 
  • Security. Even with their measures of security, P-Cards are not foolproof. To protect governments and their taxpayers, the PLGIT program offers liability coverage against abuse. Federal tax identification numbers are used in the card application process, as opposed to an individual's social security number.
  • Rebate. It is worth reiterating that, in addition to the time and security savings, the PLGIT P-Card offers a rebate on cumulative purchases over a certain amount.
The PLGIT P-Card, a MasterCard offered through Harris Bank, compares favorably with competing cards, offering higher rebate percentages and lower thresholds for receiving rebates. At the end of the most recent spending cycle, rebate checks were sent out to 123 participants totaling $105,000. A total rebate of $187,981 has been distributed since the program's inception.
 
Any simplified, hassle-free process that can help managers better execute their duties will yield significant benefits and peace of mind. A streamlined purchasing process, with substantial time savings and security measures can be just such a process. If your county is considering P-Cards, take time to compare all competing products, and review the details of the PLGIT-sponsored program.
 
For information contact Bill Kruck, Senior Marketing Representative working in PLGIT's Pittsburgh office, at (800) 388-4736, or call your PLGIT representative at (800) 572-1472.
 
This information does not represent an offer to sell or a solicitation of an offer to buy or sell any fund or other security. Investors should consider the investment objectives, risks, charges and expenses before investing in any of the Trust's portfolios. This and other information about the Trust's portfolios is available in each portfolio's current Information Statement, which should be read carefully before investing. Copies of these Information Statements may be obtained by calling (800) 572-1472 or are available on the Trust's website at www.plgit.com. While the PLGIT and PLGIT/ARM portfolios seek to maintain a stable net asset value of $1.00 per share and the PLGIT/TERM portfolio seeks to achieve a net asset value of $1.00 per share at its stated maturity, it is possible to lose money investing in the Trust. An investment in the Trust is not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Shares of the Trust's portfolios are distributed by PFM Fund Distributors, Inc., member Financial Industry Regulatory Authority (FINRA) (www.finra.org). PFM Fund Distributors, Inc. is a wholly owned subsidiary of PFM Asset Management LLC. Member SIPC.
 
SMPLGIT, PLGIT-Class Shares, PLGIT/PLUS-Class Shares, PLGIT/I-Class Shares, PLGIT/TERM, PLGIT-CD, PLGIT/ARM, PLGIT/SAM, and PLGIT-CAP are service marks of the Pennsylvania Local Government Investment Trust.
 
The Pennsylvania Powercard Program (the "Program") offers a Procurement Card (a "P-Card"), issued by Harris Bank, N.A., and marketed by PFM Financial Services LLC. PLGIT is a Program sponsor and the Program is marketed to PLGIT Participants. PLGIT receives no compensation for its sponsorship and the Trust is indemnified against any liabilities or costs relating to the Program.
 
 
Quote of the month
 
 "Associate yourself with people of good quality, for it is better to be alone than in bad company."
 
- Booker T. Washington
 
 
cobalt

CCAP Insurance Programs
PO Box 60769, Harrisburg, PA 17106-0769
Phone (800) 895-9039 - FAX (717) 526-1020
Claims Fax (888) 692-2368
Click here to go the Insurance Section of the CCAP Website.

email: jsallade@pacounties.org

Insurance Matters is published monthly by CCAP Insurance Programs for the use of members of CCAP's UC Trust, PCoRP, PComp, PIMCC, COMCARE, COMCARE PRO, BEST Flex, PELICAN and other insurance programs, and insurance producers of these members.

Advice contained in this publication is not legal advice and members are encouraged to seek the opinion of their solicitor.

The information provided in this publication is not intended to take the place of professional advice. Readers are encouraged to consult with competent legal, financial, or other appropriate professionals. Statements of facts and opinions expressed in this publication, by authors other than Association staff and officers, are the sole responsibility of the authors and do not necessarily represent an opinion or philosophy of the officers, members and staff of the County Commissioners Association of Pennsylvania (CCAP). No endorsement of advertised products or services is implied by CCAP unless those products or services are expressly endorsed, or are owned or managed by the Association programs, or our affiliates. This publication may not be reproduced, modified, distributed, or displayed in part or in whole, by any means, without advance written permission of CCAP. Please direct your requests to John Sallade, Managing Director, CCAP Insurance Programs, jsallade@pacounties.org.

Note: As part of its copyright agreement the CCAP grants the author the right to place the final version of his/her manuscript on the author's homepage, subject to CCAP's standards, or in a public digital repository, provided there is a link to the CCAP website.

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