Follow-up Enrollment ended July 29.

All Customer Service teams will be advising members that inquire about making Follow-up Enrollment changes that they must contact their HBR.

eBenefitsNow Agencies
The HBR role is available to make changes on behalf of employees until August 5.

Paper Agencies
All paper applications are due to BCBSNC by August 5. HBRs should send forms to BCBSNC as they are completed. Do not wait to send all the forms on the final date. Forms should be mailed to:

State Health Plan
State Membership Services
P.O. Box 30111
Durham, NC 27702

Questions? HBRs can contact the State Health Plan via the HBR inquiry mailbox at HBRInquiries@shpnc.org or call the HBR Hotline at 1-800-422-5249 (for benefit questions) or 1-800-245-7319 (for membership or billing questions).