Ten Ways to Beef Up Your Leadership Skills

1.  Get a reality check

Finding out what others think of our leadership style can be a real eye-opener, and is often the most powerful driver for change. Using a 360 survey where you receive feedback from your staff, peers and manager, will usually give you some concrete information on a sometimes intangible subject.  Another idea is to simply let your staff know that you are seeking feedback from them in order to improve your leadership and management style.

A word of caution though, your staff may not feel safe in giving feedback if they believe you are going to use it against them, or they may become defensive about what they say.  It's up to you to create a safe environment so that they feel comfortable in being open and honest with you.

2.  Don't use the power of your position to get things done

If people are questioning why certain things are done, or the logic of decisions, never pull rank in response.  A critical component of effective leadership is getting the buy-in from your team and colleagues. You don't get buy-in by telling them that the decision is the right one because you are "the boss".  Your team may not always agree with what is being done, but they are more likely to respect you if you take the time to explain the rationale behind your decisions and you give them the opportunity to ask questions.

3.  Don't think of employees as things that need to be controlled or managed

Instead, give them the latitude to take actions and make decisions.  Trust is a vital component of leadership.  If you can't trust people to do their jobs well, then you either have the wrong people in the jobs, or you have the right people but you haven't trained them sufficiently.  Let them do what they are there to do, without leaning over their shoulders all of the time, or demanding to know how they spend each minute of their time. 

4.  Listen, listen listen

If there are unhappy or disgruntled people in your company, you can guarantee that at some stage they've tried to tell you what the problem is.  It's likely you weren't listening (or didn't want to listen), or perhaps your initial reaction made the person think twice about bringing the problem to you.  Truly listening is one of the greatest skills to develop, regardless of your role.  Good listeners are genuinely interested, convey empathy, and want to find out what's behind the conversation.  Great leaders are great listeners - without exception.

5.  Stop providing solutions

Managers often achieve their positions after spending time in their career as technical or functional specialists, and will almost always have an opinion or view on how to "fix" situations or problems.   Most managers believe that it's faster to tell someone what to do, or do it themselves, than give their employees an opportunity to figure it out.  By always providing the answers, managers take away the opportunity for their employees to learn and come up with alternative (and potentially better) ways of doing things.

When an employee comes to you with a problem or issue -- looking for a answer from you -- put the question back in the hands of the employee and ask them what they would do or how they would handle it.  Challenge your employees to formulate their own solutions.

6.  Always be constructive - always

Language and communication skills set great leaders apart from mediocre ones.  Don't patronize, talk down to or be overly critical of others -- take complete responsibility for how you are heard.  If you catch yourself about to make negative remarks, take a breath and rephrase your words to get your message across without the emotional attachment.  Great leaders always find a way to say things calmly and constructively.

7.  Judge your success by the success of your team

The true success of a leader can be measured by the success of the people that work for them.  As a manager of others, your prime responsibility is to ensure the success and development of your team.  If they are successful, you will automatically be successful.  Focus on building their skills and removing obstacles in their way.  If you can achieve this, you will see the results in the productivity, motivation and satisfaction of your employees.  This in turn filters through to bottom-line results.

8.  Don't do things just because they will "look good".

Nothing is more transparent than managers who make decisions and behave in ways simply to look good to their superiors.  If you want to improve as a leader, one of the qualities you need to develop is integrity -- the integrity to make decisions because they are right, and the integrity to stand up when you truly believe something is not in the best interest of the company.

In the long run, maintaining your integrity, will always make you look good AND feel good.

9.  Include humor in your diet

Nobody likes to work in an environment that is devoid of any fun.  People are more productive when they are enjoying themselves.  Creating a workplace where fun is permitted and encouraged can make a significant difference, and it's even more effective when "the boss" participates.  Humor increases team spirit, and encourages people to see you as a person,  not simply as their manager or supervisor.

10.  Let people get to know the real you

Being open about yourself helps to break down the barriers that hierarchy puts in place.  When your employees know the person behind the facade, that's when you start to build the true foundations of good leadership -- trust and respect.