The News Alert December 2011
In This Issue
Holiday Safety Tips
Secure Your Home for the Holidays
Senior Safety
Customer Testimonial
A Message From Our Staff
Member Reminder
Home Security Challenge
Quick Links

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Happy Holidays
from Security ONE
Wishing You and Your Family a Safe Holiday Season and a New Year of Peace and Happiness!
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Employee Dedication
Michelle Impens
Michelle Impens
Dispatcher

Michelle has been with Security ONE for 15 years. She has helped thousands of home and business owners by responding to their fire and burglary alarms. She also responds to our medic alert clients, and comforts them while they wait for ambulance attendants to arrive.

Michelle is very dedicated to her job. She is exceptionally patient and pleasant when dealing with customers. She is extremely dependable and will do her utmost to complete any task she is given.

Michelle enjoys her co-workers, working with customers, and speaking to her medic customers. Her children are 9, 11, and 18 years old. She enjoys doing Reiki, watching her kids play sports, and watching her friends play in bands.

Jeff Tavares
Jeff Tavares
Technician
Level 2 Canadian Alarm Association Certification
CDVI Certificate

Jeff has been with Security ONE for 10 years and has become an expert in his field. On service calls, Jeff enjoys the challenge of finding the cause of an issue, and getting it fixed so that the problem won't reoccur. He takes leadership in learning new product from setup to programming and testing, and shares this knowledge with the rest of his co-workers.

"Jeff has a great work ethic," said his manager, Innes Malcolm. "He starts early or stays late to meet the customer's schedule. Jeff makes sure that his main focus of any job - whether it's fixing a code or installing a 30 plus camera system - is customer satisfaction and error free job completion." Jeff has been a great asset to Security ONE from day one. "This year is his 10th year with the company," said Innes Malcolm, "and I only see great things with Jeff for the next 10 years and beyond."
Patty Otton
Patty Otton
Office Manager

Patty has been with Security ONE for 14 years, and has been in the security industry for 27 years. "I wear many different hats," said Patty Otton. Human Resources, Accounts Payable / Receivables, and Payroll are Patty's core responsibilities.

Outside of work, Patty belongs to a committee who last year organized a Garden Tea Party that raised over $12,000 for the Cancer Patient Assistance Program. She belongs to the Sir Winston Churchill IODE group, a non profit group that raises money for education in our area. She enjoys time spent with her family and friends, running and going to her cottage in the summer.

"Patty is someone who goes above and beyond her call of duty at Security ONE," said a co-worker Donna Ingratta.

"Patty treats everyone here at Security ONE as part of her family," said project manager, Dan Santos. "She looks out for all of us and most importantly she looks out for our customers."
Christmas tree lights catching on fire 
Holiday Safety Tips

The holiday season can be an exciting time of year. However, with trees and decorations, lights and candles, it becomes important to make sure that the holidays are safe and tragedies are avoided. Follow these life safety tips from the Canadian Safety Council.

Read more
Burglar breaking into home on Christmas
Secure Your Home for the Holidays

Your home is more susceptible to break-ins during vacation and Christmas time

Whether you are home or not, your home is always a potential target for burglars. There are certain times, however, when your home is more vulnerable to break-ins than others. Though inclement weather may seem discouraging to you, it does not prevent many criminals from taking advantage of people's homes during the winter months.

Read more

Give the Gift of Home Security
LYNX Touch Promo Package - Great Gift Idea! 
  • Touchscreen keypad
  • Built-in panel and cellular module
  • Two door contacts
  • One motion detector
  • Remote keyfob   
  • Rates as low as $21.50 a month   
  • Limited Time Offer: Free Smoke and Low Temperature Sensor  
LNYX Promo Package

Free Smoke and Low Temperature Sensor ($285 value!)*
Conditions apply. Subject to change. Offer available with purchase of LYNX Touch Package. Promo code: LYNX. Expires December 31, 2011
Senior couple smiling
SeniorSafeness
Senior Safety
 
Loved ones can enjoy safe, independent living in their own home with a medical alert system monitored by Security ONE Alarm Systems 

Throughout the years you may have gained essential life tools from parents, grandparents, or other loved ones in your life. As these loved ones grow older, you can help them get the support they need. Security ONE has helped many seniors enjoy living safely and independently in their own home by providing medical alert systems. They also give their family members the assurance that their loved ones have the tools they need to continue living the lifestyles they want.

Enjoy Safe, Independent Living
Security ONE Medic Alert - Great Gift Idea! 
  • Safe and secure home environment
  • Timely emergency response
  • Lifestyle support services
  • Rates as low as $29.95 per month
Medical Alert Devices
Customer Testimonial

When seconds count, count on us 

Brian Chauvin knows the importance of taking proper safety precautions. He is a Correctional Officer, and Co Chair Provincial Health & Safety. Brian wanted to protect his home from intrusion and fire, and chose Security ONE Alarm Systems to do the job. Two monitored heat sensors were installed in his garage, and at each of the entrances he kept a fire extinguisher. It was these precautions that saved what he calls his "man cave" from ruins.

Read the full story on our blog
Staff Message

Debbie Jacques
Debbie Jacques, Sales Consultant
You don't want to wear your rubber boots in the House!
 

With all the rain we have been having lately, I hear a story everyday of someone going to their basement and needing to put on their rubber boots.

 

I was over at my Sister-in-Law's last week, who lives on the water in Puce, Ontario. Over coffee we were having a conversation about all the recent floods in people's homes, and having water damage in the basement. She was happy that she hadn't had any flooding. I stressed the importance of having protection for the water levels in her basement but she felt that she didn't need it.

 

 

Read more
 
Member Reminder

Are you going away this winter?

Notify our monitoring station of your departure and return dates so they can modify response procedures. In the event of an emergency, you're entitled to a prompt response from our monitoring station. When your alarm system goes off, the monitoring station calls those contacts you provided to us. If they are incorrect, out of date, or have changed, we lose precious time in getting the help you need to your home.
Home Security Challenge

 

Fire Extinguisher 101 

Do you think you know how to best protect your home and loved ones with a fire extinguisher? Take our challenge and find out!

 Take the Home Security Challenge

 

Dumb Criminals

 

Burglar trying to emulate Santa Claus, gets stuck in a chimney      

 

Had this home owner known she would get a visitor through her chimney, she might have left out some milk and cookies. A would-be burglar spent nearly 10 hours stuck in a woman's chimney before authorities both rescued and arrested him.

 


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