A Coaching Moment
Quick Links

June 2009
Confidence part 2
Recently we had the opportunity to witness real confidence. Leonard Cohen performed at Copps Coliseum to a sold out house of 7,000. It is immediately evident that this is a man who is extremely confident in his abilities as a poet and a performer. His 3 hour + performance was without a false step. He was charming, generous and slightly self-effacing. What rang true for me was his relationship to the audience. We were simply a part of his world and he a part of ours. In fact he referred to "us" several times as "friends." Real genius is the ability to do the complex in what looks like an effortless way. With confidence in that ability we rise above the mundane to create unique and memorable experiences.
Few of us have the opportunity to perform around the world to standing ovations nightly. Most of us would not want to; but that doesn't mean each of us can't be supremely confident in what we do daily. So how do we create and sustain this confidence?
1 Delegate what you are not good at. If you have to work at tasks for which you are not uniquely suited to perform you will never reach a level of confidence and superior ability. If your abilities lie in sales and not in completing the corresponding paper work, find someone who loves completing forms and writing reports. If you are great at building complex strategies for selling large commercial buildings worth millions of dollars your confidence is going to take a beating if you also have to write the sales literature, go out and put the signs up, drum up customers etc. By strengthening and focusing on your strengths your confidence will automatically increase.
2 Self-confident people inspire confidence in others. Being "at the top of your game" as the expression goes also goes along with the natural generosity that confident people have. There is an expression that goes something like "if you want something done give it a busy person." If you want to instill confidence in people let them see what confidence really looks like. How do highly confident and competent people generally behave? They're not worrying about the future because they are confident in their ability to create the future they desire and deserve. They are not focused on putting people down or pointing out their weaknesses; they're appreciating the abilities of others and the combined efforts to create a success environment. At the end of the Leonard Cohen concert he thanked the people who made the concert a success; his band, his singers, the people that take care of the performers back stage, the sound and lighting people etc. and the crew. When was the last time you heard someone thank the sound guy for their success? But this is the success that Mr. Cohen delegated to an expert who was highly skilled and confident that he could produce remarkable sound quality in a large concert space. In its own way he was an important part of creating the artist's confidence in presenting a memorable evening. If you are not perfectly comfortable operating a power point projector at your next presentation, your confidence is going to suffer and so will the whole performance. If typos appear in an important document because proofing is not your forte, your confidence will be eroded.
Who is on your confidence team? Is it a trusted assistant, a valued associate, perhaps a third party who is highly competent at a key skill you are missing. Each of us whether we run a home based business, a large corporation or a busy household will not be as successful, happy or fulfilled without a team behind us.
"Confidence is preparation. Everything else is beyond our control." Richard Kline

Who We Are...At the heart of it, we are helpful. Our clients are busy, successful, smart and curious. We approach any relationship with a sense of gratitude, generosity and respect. We like to have fun. Our work is about uncovering our client's perspective and creating certainty, expanding and discovering creativity and possibility and above all taking action.
We understand and are experts in change from a theoretical and a practical basis. We know the value of engagement, communication and the importance of creating a sense of confidence.
We provide all of the human development side of strategic HR. We help hire the right people. We work with teams including boards of directors so they can become more effective and more efficient. We coach leaders; sometimes with our proprietary process called The Best-Half™. Organizations looking to develop or implement strategic plans have us on speed-dial. Many of our clients have said "we are nice people to work with."