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Greetings from BBI! Today's competitive broadcasting environment means that we all must be better, we all must work smarter. Bryson Broadcasting International (BBI) is committed to helping broadcast organizations worldwide to raise their level of expertise in sales and management.
Our newsletters give you information about sales and marketing that you may use to increase your revenue. We hope that you may find them to be of great benefit to your sales success. Happy selling! |
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Clients Forget to Remember |
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No matter how great our presentations skills are, no matter how good we are at taking care of our clients, they forget us very quickly! Or, at least they forget what we've told them. The "Curve of Forgetting Meaningful Material" shows us these frightening statistics:
- After one day, 72% of what is learned is remembered
- After five days, only 56% is remembered
- After ten days, only 47%
- After thirty days, only 30%
Now, these percentages are for meaningful material. What about meaningless material? (Sorry, but much of what we talk about is considered meaningless material to our prospects.)
- After 33 seconds, only 58% of what is learned is remembered
- After one day, only 34% is remembered
- After six days, only 25% is remembered
- After thirty-one days, only 21% is remembered
And, one more alarming set of facts:even if your presentation is taken into a planning conference, it might not influence the buying decision. The results of an experiment by the Cambridge Psychological Society in which they wrote down all they could remember of a meeting held two weeks earlier tell us:
- Less than 10% of the specific points discussed were remembered by the average individual
- 42% of what was remembered about these points was substantially incorrect
These disturbing statistics show us why we must never stop selling our clients. Every time we are in front of them, we must tell and re-tell our story. We can't expect them to remember all the reasons why they are investing their marketing dollars with us without constant repetition. Their needs + our solutions = growth in their business. The same thing we tell our clients about their marketing holds true for how often we need to talk with our clients: Frequency sells!
"Educational Psychology" E.L. Thorndyke
"Uber das Gedachtnes" Ebbinhaus |
| The Client's Corner |
| Keep in mind that as surely as consistency works in advertising, inconsistency breeds failure. Too many changes in your advertising message can confuse your brand's identity. You will win if you find a way to "own" a segment. Concentrate your strengths by utilizing the things you do well. |
| Words to Live By..... |
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"The only time you must not fail is the last time you try." |