Horizon Family Solutions, LLC
In this issue...
How to Become an Independent Educational Planning Consultant
Dispelling Common Myths in Distance Learning Schools
Heroin Concealment
Teen Addiction to Pornography
Tele-Seminar with Tim Law
The Impact of Lacking Self-Esteem
Variety of Consultants & Warning Signs
Wilderness Therapy Symposium
Our Sponsors
Vantage Point by Aspiro
Vantage Point by Aspiro - a specialized, short term, outdoor adventure therapy and assessment program for students with learning, social, cognitive, psychological and developmental issues
Kim A. Adolescent Placement
Kim Arnsparger M.Ed.- Educational Consultant
Aspiro January 2007
Aspiro is an alternative to "tough love" wilderness programs
Elan School 0308
Elan School accepts adolescents with emotional, behavioral or adjustment problems
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Gateway to Educational and Therapeutic Solutions
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BRIDGING FAMILIES
We believe in the impossible
August 2008
Greetings!

Helping Parents 0808Horizon Family Solutions, LLC (HFS) is a full-time organization helping families, parents and professionals examine the wide range of choices available when they are dealing with an OUT-OF-CONTROL-Teen. Our highly qualified staff of consultants and administrators has over two decades of experience with assisting families, parents and professionals in choosing the best residential therapy setting and/or the best outdoor adventure wilderness setting. This is a team effort because we understand the importance of the parents' involvement in making this decision for their children. Our staff provides encouragement, guidance and resources to help the family and their child succeed.

We work with families and professionals to customize an educational and/or therapeutic plan for each student. HFS researches and then recommends like-minded programs and schools who specialize in the areas of counseling/therapy, gifted education, and special needs education. We also assist those involved in the legal system as their advocate, offering recommendations based on their specific needs.

We offer assistance wherever a family is located and at whatever level is needed for their child. We are based in Oregon, but we work with families throughout the United States and around the world.

We are available for e-mail, on-site, and telephone consultations five days a week year 'round (weekends by appointment). Whatever the educational and therapeutic needs, from age 8 to 28, we are qualified and we know how to assist. There are many reasons why families might want an appointment for consultation before engaging in our full Educational Consulting services.

Some of the most common reasons are a) review of your child's test results  from a previous school experience, b) to help you determine if a residential therapy program or outdoor adventure wilderness program is the best choice for your child and family, c) practical help and suggestions about getting organized and finding your own resources, d) a question and answer session if you are undecided about residential programs / outdoor adventure wilderness, e) difficulties with relationship issues in the family where Parent Coaching may be beneficial.

Please note: This is NOT a Program Design. 

Consultation Fee: $95/hour.

Parent specialized workshops are scheduled throughout the year.

They are held in different locations and can be arranged by your school or group to be held in your location for your convenience.

Our experienced educational consultants are recognized conference and seminar speakers.



 
Dore 0306
Dore E. Frances, M.A.
Founder
Horizon Family Solutions, LLC
www.GuidingTeens.com
www.TroubledTeenHelp.com
 
It matters - JK - 0808 


How to Become an Independent Educational Planning Consultant


When you can tell an addiction treatment program from a clinically based treatment program and know all there is to know about eating disorder treatment and pre-teen programs it may be time to consider throwing your formal academic hat into the entrepreneurial arena by becoming an Independent Educational Planning Consultant.


There are approximately 4,100 emotional growth, outdoor adventure, residential treatment, therapeutic, wilderness and young adult programs / schools all across the United States.

Approximately 4 out of 100 teenagers get seriously depressed each year and need residential treatment.

Research suggests that about one percent (1%) of female adolescents have anorexia. That means that about one out of every one hundred young women between the age of ten and twenty are starving themselves, sometimes to death. 

The behaviors that comprise CD (Conduct Disorder) are among the most frequent bases of clinical referrals in child and adolescent treatment services.

Nationally, 15,000 children and adolescents younger than 18 are arrested for sex crimes each year. In the right residential treatment program therapeutic techniques involve identifying triggers for disruptive behavior and making the link between emotion and behavior. Experts who provide treatment for offenders agree that the first priority is community safety. They also point to the potential for successful treatment, especially in the juvenile population

When working with these children and their families and it is your passion, you can take the step towards today's ever-growing need for independent educational planning consultants by throwing your hat into this interesting and rewarding arena.

Today's educational planning consultants-or some call them independent educational consultants or educational consulting professionals-offer a wide array of valuable services to parents and their children. For instance, they help parents wade through the mounds of Internet sites, brochures, videos and most importantly telemarketers to make sure the choices they are considering for their child or young adult are beneficial to their unique needs.

They also specialize in helping at-risk students, learning-disabled students and other nontraditional students achieve their highest potential. Some of the best and most capable educational consultants come from the ranks of the country's experienced academic advisors, art therapists, counselors, grief counselors, and those who gain hands-on experience. 

In addition, they often have an alphabet soup of other prestigious academic letters after their names, including Ph.D., MBA, M.A., Ed.D. (Doctor of Education), and Ed.M. (Master of Education). On the financial aid side, some consultants are even CPAs or credentialed financial planners. All of these experiences as well as an educational background is important for someone who wishes to hang out a shingle as an educational consultant. The popular press frequently warns the public about shady "consultants" (telemarketers) who gleefully scam unsuspecting families in crisis who are desperate to find the best program or school for their child. They report that consultants charge ridiculous fees, up to and including an exorbitant percentage of the financial tuition package.

(Professional educational consultants do not accept any compensation, in any form, from a program or school for referring a child or young adult).

The press has also written about how some unscrupulous consultants "guarantee" that they can get a child into a program immediately and once collecting their "commission" from the program or school they leave the student and the parents high and dry, never to be heard from again. Then there are the dabblers, or the people whom are the aspiring independent consultants who come by their knowledge of the process from having shepherded an offspring through the experience.

They figure that having navigated the choppy waters successfully, they have the right stuff to turn their knowledge into a thriving career. In some cases, they have degrees themselves, although more often than not, those degrees are in fields other than education or counseling. What the dabblers usually don't have is insider knowledge of a wide variety of 100's of programs and schools campuses as well as knowledge about their staff the way professional educational consultants do.

They don't know the right people at the program to contact for insight and information. They also don't have experience dealing with complex personalities and figuring out how to match kids to the school where they'll heal, thrive and grow. In short, they're trying to build a business without paying their dues-and that can be a real handicap when it comes to running a successful educational consultancy. The process may seem intuitive, but it's based on a cumulative process of experience that includes visiting programs; going to conferences, seminars and workshops; joining professional associations; and knowing enough about the various different types of programs and schools to assist parents in choosing the best one.

The person who says, 'I got my son into the ABC program, and it was so much fun that I can't wait to help other parents get their child into the same program, too,' won't have enough knowledge to connect the right kid to the right school. You have to go out and visit 35 to 75 different programs just to start, before ever assisting a family. The point here isn't to discourage you from pursuing a career in educational consulting if you don't have decades of academic counseling experience. It is possible to build a career in this field if you have the compassion, drive and determination, a willingness to invest time in professional development, and a commitment to excellence, integrity and professionalism. There's no question that people with previous admissions experience have an edge, and that it will take a lot of work to develop the knowledge and contacts you'll need to do the job right if you don't have that experience. And as previously mentioned, you'll also have to travel extensively to visit program and school campuses as well as outdoor adventure wilderness programs.  You have to get to know what they offer, and in the beginning it usually will be at your own expense.

Programs and schools generally pay expenses only for experienced consultants, since they're the ones who are most likely to make successful placements. The Department of Labor says that overall employment for educational consultants in general is expected to grow faster than average through 2014. So the opportunities for an enterprising consultant to forge a meaningful career doing something they love appears very bright indeed. 

Career Training for Those Specializing in Assisting Families with At-Risk Adolescents / Troubled Teens


0108 1st Class Investigations

Dispelling Common Myths in Distance Learning Schools

Helping parents find the truth in distance learning providers

By Doug Covey - CEO Blueprint Education


When a distance learning school is recommended, parents need to rise above the common myths associated with such schools.  With so many distance learning options, parents are often confused on where to get started.   
 
To know the difference between a distance learning school and a traditional school, parents should first dispel the seven myths and find the truth in distance learning providers.
 
Myth #1 - Distance learning courses are easier than traditional courses.

On the contrary - distance learning courses can prove more challenging depending on the students' learning style.  A student in distance learning school must be self-motivated and goal-oriented. 
 
Myth #2 - Distance learning students do less work than traditional students.
 

There are circumstances when distance learning students complete courses at a faster rate than traditional students.  This does not necessarily mean they are doing less work.  The learning environment in a traditional school is dramatically different; transition periods, breaks, classroom management are just a few interruptions in the course of a day for a traditional student.  If the learning environment is the same for both learners, course work will likely be completed at the same rate.
 
Myth #3 - Distance learning schools are as expensive as private schools.

Prices vary.  Some schools have semester tuition rates which include books and materials.  Others charge tuition plus additional fees per course.  Student needs (a credit or complete course load) will determine the costs.  Parents should ask what is included in the tuition cost regardless of private or distance learning schools. 

Myth #4 - Distance learning students don't get enough socialization.

Most distance learning students are involved in a wide variety of outside activities; they interact with a broad spectrum of people and make positive contributions to their communities.  Experience has shown that distance learning students are well socialized and able to make lasting friendships across age and cultural divides. 
 
Myth #5 - Distance learning credits won't transfer to traditional high schools.

Each year, hundreds of public and private schools seek accreditation.  Accreditation is a voluntary method of quality assurance developed years ago by American universities and secondary schools.  The goal of accreditation is to evaluate, verify, and improve each school's quality.  As long as the school is accredited, the credits should be able to be transferred.    
 
Myth #6 - Struggling or troubled teens only take Distance Learning courses. 

Distance learning schools focus on all types of learners for a variety of reasons:  credit recovery, credit acceleration, schedule conflicts to name a few.  Students might be professional athletes, accelerated learners, home school students, struggling teens, actors/actresses and even adult learners. 
 
Myth #7 - Colleges won't accept diplomas from distance learning schools.

Students who have completed their work through a distance learning school have had and will continue to have their diplomas accepted by colleges around the country.  In order to be widely accepted, a diploma must come from a distance learning school that is accredited from one of the six regional accrediting commissions.  As long as this is covered, colleges will likely accept diplomas from distance learning schools in the same manner they accept diplomas from traditional schools.
 
  ABOUT BLUEPRINT EDUCATION
Blueprint Education is a non-profit organization that has been helping students succeed since 1969.

Services offered by Blueprint Education include distance learning, curriculum design, and alternative education.

Blueprint Education's programs and courses meet the high quality standards of the NCA Commission on Accreditation and School Improvement, CITA, and the NCAA. 

For more information call 1.800.426.4952 or visit their website at www.blueprinteducation.org.   

  
Visine  0808 Heroin Concealment

Recently, suspects have been  concealing their Heroin from law enforcement and parents by placing their black tar Heroin in everyday beauty aid containers.

Liquid Heroin: "Monkey Water".


Contact Solution Bottles

Eye Drop Containers

Nose Spray Containers

After liquefying it with water or the original solution, then they spray it into their nose to get a high. NO needles and NO obvious drug paraphernalia. Please look more carefully when you suspect this may be in your home.  The liquid substance, if it contains Heroin will be a light brown to black in color. This information originated from the Plano, Texas Police Department, however, this is not secluded to the state of Texas only.

Troubled Teen Check List
Testimonial

"Just a note to express my profound gratitude for your assistance with my son.  I choose you to assist because you were the first consultant I found on the Internet, but I felt I didn't need to look further. "

"You stayed very committed to working with me from your hotel room while traveling."

"Your grasp of what my son needed was very professional and astute. Your knowledge of the California juvenile court system was also of great assistance. I could not have gone forward with this without your participation and commitment. "

"Thank you."


Greg Sessing, Simi Valley, California


Teen pornography 0808 Teen Addiction to Pornography

What our world is teaching our children


The media, magazines, TV, government and many other sources are allowing pornography to exist regardless of whom it hurts.

Some people argue that the Freedom of Speech Act enables these producers and manufactures to promote, and produce pornography.

This is far from the truth, since the Act of Freedom of Speech does not include illicit pictures.  A teen addicted to pornography material is probably the worst type of addict, outside of crack addicts.

Pornography may lead to lying and stealing in a young addict.

Teens with pornography addictions tend to masturbate frequently, and will often have multiple sexual partners. Most teen addicts will use pornographic materials to satisfy a burning desire.

Teen
pornographic addictions are harder to understand, since it is a thought provoking action backed by chemicals and hormones.

Teens engaging in pornography will often have lack of respect for those in their family and might extend their addiction to harmful acts, i.e. pornography may lead to molestation of another. Teens engaging in pornographic materials are sick and need treatment to recover.

Teen pornography addictions could have different reasons behind it.

Unchecked behavior, regular and compulsive encounter with provoking material such as pornography and "x" rated material are a few of many reasons.
As a means to escape from current situations and responsibilities, could also be other reasons for this addiction.

Yet the primary reason is to escape reality replacing it with fantasy and excitement. When a teen views pornographic materials, they will often feel stimulated. The mind feels a rush of adrenaline, thus the impulses kick in and the teen starts to feel a high. Once this occurs the feeling lingers shortly, thus leaving a lasting impression in the mind, which promotes addiction, since more materials are needed to fill the feeling.
Teen pornographic addictions as other addictions, is a curable disease and addicts can lead normal lives after receiving treatment. Parents may strongly protect their child, yet the Internet, Television, Media, etc. all produce, and promote the materials, thus reaching the children regardless of what the parents do to prevent them from coming in contact with such materials. 

Some teen pornographic addicts have spent hundreds, even thousands of dollars to support their addiction. The insanity of this addiction leads one to believe that intensive residential therapy is needed. Even when a teen addict is not harming someone else, you can bet they are harming themselves.

Tim Law 2008 Tele-Seminar with Tim Law

Tim Law, Founder of Success Learning Systems Interviews  Dore Frances, M.A., Founder of Horizon Family Solutions

You may listen to the Webcast by clicking on this link - Dore Frances Interview July 2008

Meet the Learning Curve Coach!

Once you understand Tim Law's background as founder of Success Learning Systems and his qualifications as a coach and consultant, you'll understand the name of his company. 

Contact Tim today to begin your accelerated learning curve.




Eagle B&W 0808 The Impact of Lacking Self-Esteem - And I Am Not Taking About The Kids 

Studies show that at least 85% or more of the world's people suffer from some degree of lacking self-esteem and it is important to know that it is not just the kids.

Since January I have been traveling about 2 weeks out of each month visiting many programs and schools as well as presenting parent workshops. I have noticed that it is not just the kids that are lacking self-esteem. Although one might think that such challenges are only characteristic of the poor, uneducated, or lower socio-economic members of society, I have experienced people from all walks of life, all education levels, both staff at residential programs and parents attending the seminars, suffering situational or more widespread challenges with their levels of self-esteem. Many very successful business people and parents I have recently experienced in my travels lack self-esteem in some areas of their lives. I also have met some staff that are not much older than the kids they are assisting, who also are lacking in their own self-esteem. Perhaps they feel socially challenged or they have difficulty establishing close or intimate relationships. Perhaps they experience low self-esteem with regard to their physical appearance or their health. Perhaps they are not having any fun in their lives, maybe devoting too much attention to their work or working too many hours (as one person said to me). Many "successful" people are driven to succeed.

They compensate for feeling deficient in other areas of their lives by working harder and finding a place they can excel through their work. This provides them with a new focus where they think they can "win", yet it doesn't fulfill their neglected needs in other areas like relationships, recreation, personal and spiritual development, health and appearance and their ability to lead balanced, fun, and fulfilling lives. It's not that there is something "wrong" with finding an occupational niche where one can be passionate and successful and feel good about oneself. Not at all.  However, many of those lacking self-esteem in other areas find themselves driven to accomplish, driven to prove their worth. Since business or their profession is an area where they can shine, they neglect other areas to focus excessively in this area. Many times this is why kids feel less than important at home. However, since theses adult actions are built upon the erroneous belief that they are somehow not good enough, somehow defective or unworthy of being fully loved and accepted, there is little lasting satisfaction even in the arenas where they can excel. Is this not what the kids are experiencing? It's as though they are climbing a ladder with the top of the ladder in the clouds.

They think that if they can just climb high enough, they will be successful. They will have "proven" their worth. They will find satisfaction, happiness, and fulfillment. However, as they climb higher and higher, they never seem to arrive. There are always new goals and objectives challenging them to prove their worth.

How much family time is lost as this is happening? The more they achieve, the more they have yet to go. Try as they will, they never seem to fully measure up. This is what the kids tell me they feel about themselves. Or, when they do finally feel achievement, it is short-lived and fleeting at best. There is no arriving to the point where they find what they long for so badly - the peace of mind that comes from self-love and self-acceptance. The same thing their kids want to feel. Since this is often times what the kids are struggling with in residential programs, I have to wonder how it is the kids are learning from the staff that are feeling themselves that they will never measure up? In fact, from the perspective of one person I met with on a tour, they will never reach the perfection they seek so badly. They will always find evidence to highlight their flaws and reinforce their fears of being unworthy, unlovable, defective in some way. In addition to the cost of never finding true happiness, long-term fulfillment, or peace, lacking self-esteem impacts adults in many other ways. For example, by not getting to the source of their self-esteem issues, they sacrifice their personal power, their ability to best pursue their life purpose and fully manifest their gifts in the world. When energy is spent by being preoccupied with weaknesses or being incomplete with the past, a person may never be fully present and so they sacrifice their true potential to be their very best. Maybe it was the time of day, or that they were feeling overworked, or that the kids were "acting up" even more that day, or the very hot weather, or the fact they felt on edge - whatever it was, I met several people who are working with children in residential programs that definitely did not seem present to either my questions while touring or to the kids as I sat and observed. Relationships will suffer as a person misinterprets the words and actions of others in a way that invalidates them.  Although I believe what I observed several times was unintentional, this can lead the kids they are assisting to feel even more badly about who they are.

Some people are so driven to prove that they are good enough that they sacrifice their personal effectiveness and charisma by focusing on themselves and their deficiencies rather than on the wants and needs of others. I experienced this especially with younger staff working with kids. When you are staff at a residential program, this can become ineffective. Kids are very good at "playing small" and they are experts at hiding out in situations or whenever the possibility of looking bad or "being found out" comes up for them.

Adults may overcompensate and turn to workaholic tendencies out of a desire to prove their worth to others or to themselves.

Because of this misdirected focus, they trade their ability to impact others maximally and to best contribute their gifts to the world.

By raising self-esteem, they will realize a wide variety of benefits in their professional and personal lives. Those with high self-esteem are more effective in their communication and more likely to establish richer, more rewarding relationships. People with greater self-confidence possess a more positive expectation for the future.

They feel good about their ability to accomplish a result and so they are more proactive, are in more focused action, and have less of a tendency to sabotage themselves along the way as those lacking self-esteem typically do. Those believing in their abilities are less driven to prove themselves as worthy and so they are less prone to burnout. They relax more and tend to have fun more often and are less stressed since they have less to prove. Those with a higher self-image are also more likely to savor their accomplishments rather than find ways to invalidate them. In their personal lives, people with elevated esteem tend to be more at peace, and it truly shows. Because they are less likely to be invalidated at the slightest provocation and are less likely to fear being dominated by their own adult peers, they tend to get along better with others. I experienced an adult working with teens being provoked and it was obvious the adult felt dominated. The adult took the steps to justify themselves during a confrontation. I have seen this between parents and their kids as well. 

Being less scarcity-based a person can tend to make time for both work as well as recreation and passions rather than being driven to prove themselves worthy in those areas where they feel deficient.

No one needs to settle for a dimmed existence due to a lacking sense of self-worth. Most people either make up or buy into thoughts that there is something wrong with them, that they are somehow inadequate, not good enough and not worthy of being loved and accessing all the good things that life has to offer.

When they are willing to examine their past to get to the source of their resignation and diminished self-esteem, they can reinterpret what happened to them in such a way that they can heal and complete the past and eliminate negative self-talk while making a conscious decision to live their lives from a decision to strive for excellence and contribute to others. Is this not what the kids are needing to be taught in their residential programs? How can an adult teach this, show this by example, and live this in front of these very smart and manipulative kids when they are not willing to examine their own past?  Does this come from fear of self-examination?

For adults and kids, by developing a firm belief that they can impact people and the world around them and that they are, in fact, very worthy of receiving life's blessings, they will manifest happiness and fulfillment. In short, we can live with the intention to honor our God-given magnificence and lead happy, fulfilled lives that fully contribute to others as we embrace our humanity and share the unique and special person we are with the world.

Articles Of Interest
Educational Consultant 2007 

Variety of Consultants & Warning Signs

Educational consultants may be generalists, but most tend to specialize with particular kinds of students, or students with particular kinds of needs


For example some consultants work exclusively with College placement or planning, some with students seeking a private education at the secondary level, and yet others with students who are learning disabled or have behavioral/emotional difficulties.

Consultants for graduate school provide advising services for college students seeking admission to graduate school.

Traditionally educational consultants focused only on "school search" or helping students selecting and gaining admission to a specific school or college. However now some consultants help families develop a strategic plan to meet certain goals or resolve certain problems without necessarily involving a school search.

Here is a sample listing of some educational consultants and what they offer:


HORIZON FAMILY SOLUTIONS Educational Consulting Serving Clients Locally and Nationally

Carol Sadler - Special Education Consultant/Advocate

Dr. Linda Lea - Dedicated to providing information and resources on Leadership, Coaching and Consulting.

Dr. Michele Borba - International speaker to one million parents

Josef Silny & Associates - Our purpose is to assist international students, U.S. citizens, and permanent residents educated abroad in foreign credential evaluation and translation to determine the foreign education equivalency in the United States.

Murphy College Consultants LLC - Committed to facilitating a personalized match between a student and his/her future college

Peggy Baker, Educational Consultant - By teaching SAT prep courses and tutoring students in the Lehigh Valley for over 20 years, she brings a breadth of experience to her post-secondary and college admissions counseling.

Warning Signs
A Consultant May Not Be Worth Hiring When .....

  • They don't get out of the office to travel outside their area and visit programs, schools, wilderness camps to meet with with admissions staff, clinical staff.  They only read school brochures and use the Internet just like you.
  • They don't have a services agreement / contract that details all of their provided services as well as their fee.
  • They guarantee a scholarship.
  • They have no formal education or training, and don't attend training seminars, workshops or conferences.
  • They are not part of any professional association in which they participate.
  • They have no statement of ethics in writing on their website or available to you in writing.
  • They have no business resume available for your review.
  • They promise to use their "pull" to secure admission to a particular program or school.
  • They tell you not to worry about all the details on the program or school application forms....they'll assist you in filling all of that out.
  • They tell you that while they accept "finders fees" or "other compensation" from certain programs and schools, they would never let that influence their recommendations.
  • They work with only a limited number of programs all owned by or under the same umbrella of the same corporation or even are limited to just one program.
  • They have no references from parents whose children have been placed in many different types of programs or schools all across the United States.
  • They have no references from various programs all across the United States as to their ethical and professional relationship.
  • They do not take time to get detailed information about your child's educational needs, likes/dislikes, family component, issues and behaviors of concern, medical history, medications taking, and even your family financial status before starting the process.
  • They tell you they can have an "escort team" pick up your child and have them in their program in 24 hours, all you have to do is sign their small amount of paperwork quickly, since you are in crisis.
Horizon Family Solutions - Our Vision


Wilderness 0808 Wilderness Therapy Symposium

Integrating Nature and the Therapeutic Process

At Naropa University September 12-14, 2008 - Boulder, CO (Nalanda Campus)

A comprehensive brochure is available for download - 6th Annual Wilderness Therapy Symposium

The Wilderness Therapy Symposium at Naropa University brings together clinicians, field instructors, rites of passage guides, referring professionals, university professors, students, and personnel from residential programs.


The interactive, experiential workshops encourage collaboration between the fields of Adventure Therapy, Ecopsychology, and Clinical Psychology. We are confident you will find a wealth of new information and a fun, relaxed, collaborative atmosphere.

Cost:
Pre-conference:              $140
Conference Tuition:         $325
Early Bird Discount:         $275 before August 15

$250 group registration (four or more from the same organization)

AEE members get a 10% discount

Letter of Attendance and NBCC CEUs available.($10 fee)

For more information or to register:
Naropa University Extended Studies
909 14th Street
Boulder, CO  80302
303.245.4800

HORIZON FAMILY SOLUTIONS BUSINESS GROWTH

Companies position themselves for long-term success when they understand and connect with their customers.

Good customer relationships help organizations find new clients, foster customer loyalty, and increase lifetime customer value. As organizations enlarge, they often experience a variety of growing pains. I've worked independently all my life. Most of the last five years of my HFS business, since leaving California, has been almost completely solo.

One of things I'm most proud of with my business is the comments I receive about my ability to make myself available when it comes to my most important relationships, those with my clients.

Accessibility is a HUGE thing that most business leaders very quickly lose as their business grows. It's usually not their fault - they just get too busy - however I believe it's critical you stay in touch with your clients.

It also gives you intelligence direct from your market, which is something that is fundamental to successful entrepreneurship and business growth. You don't want to lose touch with the group of people that matter most.

Now I'm far from perfect. There have been times when I've let the ball drop or simply not met the demands of certain people, whether realistic or not. It's an inevitability, as business grows, and as more people are influenced in some shape or form by what you say and do, you will run into people who don't agree or have expectations you cannot meet. You just have to accept that a 100% batting average is not possible, but a high 90s is. With a few good systems and good people you can deliver personal support, responsive general customer support to satisfy most people and even impress some. It takes work and planning and training, however, once in place you can free up your time without impacting your ability to provide personal contact to the people you need to give it to.

During this last year things began to shift as I was asked to provide more and more parent workshops and attend some other program workshops as a guest speaker.

During the last seven months I relied on Deb Carstens to assist me to run my business as HFS's Administrative Director. Unfortunately, after much consideration, Deb has decided to depart from HFS.

I am grateful for the time that Deb was with HFS. I will remember our trips together and I will miss her greatly.

Her assistance with the Parent Workshops, of which she was most fond, was incredibly valuable.

That being said, Horizon Family Solutions is continuing to be an exciting and vital organization. We have two new people in training currently, with one to two more people standing in the wings ready to talk about training later in the year.

This is resulting in the possibility of HFS opening one if not  two new additional offices in other states.

Watch for exciting announcements about all this growth.  

We are looking at expanding our program/school consulting services as well and may also be adding another person in this area.  I have been assisting several programs and schools this last year with staff training, admissions training, marketing and sales as well as student population reviews.  In doing so, an additional consultant is being considered so that these services may grow and expand as well.  Having this industry being the best it can be for families as well as their children is a passion at heart.

I would like to thank all those who support us, make recommendations to us, and refer others to us for the various services we offer. 

We look forward to serving you all for many years to come!

With warm regards,

Dore E. Frances, M.A.
Founder, Horizon Family Solutions
www.GuidingTeens.com
www.TroubledTeenHelp.com