Eggers Online News & Notes

Fall 2011 

EOL                                  

In this issue
Upgrade to Buy Design 7.0
One Project per Order Please
Why should you use Eggers Online?
Order Processing Details
Rapid Options... A Time Saver
 
The Upgrade to Buy Design 7.0 is Complete
As with every upgrade, we are working through a few minor issues and ask that you pay attention to the following as you utilize the new Eggers Online. Please contact us at anytime you are experiencing any difficulty so we can work through the problem together.
 
  • Download the Eggers Online Tips for Success which provides instructions and examples of various Internet Explorer settings that should be checked if you are experiencing any problems using Eggers Online.
  • Be sure to carefully check your order acknowledgements to make sure everything transferred correctly for all orders submitted online.
 
FSC and LEED Orders Separate PleaseOne Project per Order Please...
This is especially important when you are placing an order for FSC or LEED products. These orders need to be kept separate for tracking and reporting purposes. Please avoid combining any green products with standard products. Thank you.

 

Eggers OnlineWhy should you be using Eggers Online?

Convenience...24/7 access to a quoting and order entry tool means that you can deliver the top-notch customer service you desire. A short and simple job no longer requires you to wait for an inside sales representative to return a quote to you. In a matter of minutes, you have the pricing at your fingertips and are ready to deliver it to your customer.
 
Expedited Lead Times...Short lead times are no longer an issue when you enter your order online. Eggers is committed to meet even more stringent lead time requests, do not hesitate to give us a call. Remember, Eggers Online coordinates your order too! If you usually send in your orders uncoordinated to Eggers, go ahead and enter them online and pocket the coordination deduct.
 
What are you waiting for? Log on to Eggers Online today and call Cassandra at 920.722.6444 Ext. 173 if you have any questions along the way.

 

Order Processing Details...

In Eggers Online, all required fields are in a bold red font. As you begin entering an order you will notice that the only two fields that are in bold red are the Customer and Quote Name fields.

Eggers Online

You are not required to enter your purchase order number here. The purchase order number along with the shipping address will be asked of you when you are ready to submit your order.  

 

Remember also...

A 24-hour shipping contact name and phone number are required with each Eggers Online order. After selecting the customer, entering the order name and making note of the order ID number, the next step for each order would be to document the shipping contact information under the Comments tab. An email address is not necessary, only a phone number.

Shipping Information

 

 
Rapid Options... A quick way to enter your information
At the beginning of each order or quote you will find the Rapid Item Entry selections. Simply choose your item, enter the quantity and proceed through the choices. If you click in the Door Type box you can then tab through the entire chart and make any selections that are applicable to your job. The more choices you make here, the more time you will save in the detail of the line item.
 
Keyboard shortcuts also come in handy with this chart:
  • Use the arrow down key to choose the first choice in a drop down field. For example: the most common choices for face match and assembly are book and run. You can use the arrow down key for both of these fields to make these popular selections.
  • Type a letter on your keyboard to quickly make a common selection. For example: typing P in the Core Type field will give you particle board and typing A in the Veneer grade field will give you A grade veneer.
  • Default selections do not require choices: Eggers will default to your company location for ship zone, WDMA custom grade for Door Grade and Plastic Wrap for finished doors. If these are acceptable choices for your quote/order then no selection is necessary.

Other fields not often used:

  • Combo/Multi-Phase Projects: The second row of the chart contains fields applicable for multi-phase projects that will require multiple shipments.
  • Previous Order Number: This field is to be used whenever you are placing an order for additional doors to a project that was shipped within the last year. Simply enter the previous order number to receive a price reduction on setup costs.
EOL Rapid Options

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Eggers Online Primary Contact:

Cassandra Blashka

Email: cblashka@eggersindustries.com