Metro Technology Services

January 2012 

In This Issue
2012 User Conference
ALERT Server
Resetting Alarm Activations
UCR Reporting Issues
New VA2 Update
New VA1 Update
Visit our website
Metro wants
your patch!
Metro would be
proud to display your department's patch
at our office. If you would like to put your department's patch on display please send it
to Metro at:

Metro Technology Services, Inc.
435 Devon Park Drive
Bldg 500, Suite 510
Wayne, PA 19087

Welcome new user!
Among the departments that have
recently installed
Visual Alert are:

Ashley Borough PD

Rice Township PD

Delaware Valley
School District PD

 

Contact Us
metalert@metroalert.com

Toll free: 
800-658-5716

Local:
610-296-7450


435 Devon Park Drive, Bldg 500, Suite 510,

Wayne PA 19087 

Google Map
Look for UPDATE every other month 
We will send you news and Visual Alert updates in March, May, July, September and November.

Register Now for the 2012 Metro Technology Users Conference
Conferences on March 22, March 30

Come see what's new in the world of Visual Alert® software and learn new ways to maximize the use of your computer systems. In addition to group presentations, the conferences will offer small group technology sessions and provide opportunities for small group discussion.

 

Attendees have a choice of dates and locations in Pennsylvania, with a user conference on Thursday, March 22, at Penn State Great Valley in Malvern and another on Friday, March 30, at Regional Learning Alliance in Cranberry Township.  

 

Sign-in starts at 8:30 a.m. and the conferences run from 9 a.m. to 3 p.m. Lunch, snacks and materials are included in the registration fee of $85 per person. We hope to see you there! To register for the 2012 Metro Technology Users Conference online, click here. If you would rather print out this form and mail or fax it to us, please download the PDF here. For hotels near Penn State Great Valley, click here.  For directions to Penn State Great Valley, click here.
For hotels near Regional Learning Alliance, click here. For directions to Regional Learning Alliance, click here.   

Introducing ALERT® Server with Advanced Information Sharing 

New this winter, Metro is offering a state-of-the-art solution for counties, task forces and groups that want to share information in real time. 


ALERT® Server is the first and only information sharing solution to tap the genius of LEJIS, Pennsylvania's standard-setting Law Enforcement Justice Information System. LEJIS is a national model for information sharing. It is transforming the way that law enforcement agencies access local, county, state and federal records.


ALERT Server's Advanced Information Sharing capabilities take LEJIS to a new level by adding full police reports and tools for regional crime mapping, crime analysis, and data interrogation.


With ALERT Server, police get the three things they want most from information sharing: relevant information, total control over what is shared, and tight security.


Live demonstrations are available now. Call Metro toll-free at 800-658-5716 to schedule one today. To learn more, visit http://www.metroalert.com/information_sharing  

Alert Tool Tip
Resetting Alarm Activations (Year-to-Date)
Departments that monitor and record false or valid alarm activations have the opportunity to reset the alarm accounts to give them a clean slate starting in the new year. Use the following steps to Reset Alarm Activations YTD:
  1. Go to Utilities Menu>Alarm Utilities>Alarm Activations YTD.
  2. Select the Reset Alarm Activation YTD.
  3. Let the process run until you receive the message that the Alarm Accounts have been recalculated.
Having Issues with UCR Reporting for Dec 2011 and Running Version 1?
If you are having issues creating your UCR report for December 2011 and you are running version 1 of Alert, please check your release number of Visual Alert. If you are running any release less than 1.16.767, please update your software to the current release to eliminate the issue. 
Visual Alert Version 2 Update 2.10.1 Available Now

Version 2.10.1 is available for download. To download the update and the instructions for performing the update, click here. (Note: If you are a Chester County Department, please do not download the update without first contacting us.) Below are highlights of the modifications made in the release:    

 

Accident/Crash Report 

  • Number of Units for an Accident Report is now unlimited
  • Corrected Driver Presence issue when accident is a hit and run
  • Now allow the skipping of Block 12 information when vehicle is non-motorized

Criminal Complaint/Juvenile Petition 

  • Corrected various issues with Parent/Guardian information
  • Added the ability to print a Subpoena Listing  

Citations 

  • Warnings - corrected issue with Vehicle Owner

Evidence

  • Reports now interpret 4-character evidence room codes correctly
  • Evidence Room Inventory will not display any evidence that contains a Disposal Date

Field Reporting 

  • Can now enter Follow Ups in the Control Area

Incident 

  • Direction field has been added for Intersecting Street
  • Incident Search by Date -- Year will default to current year if not added in date string
  • Closing an Incident Explorer Tree will now automatically submit the incident for approval if the system parameter Require Incident Approvals is set to Yes.
  • Incident Report footer now contains the time the report was printed along with the date and individual who issued the print request
Parking/Permits
Permits
  • Corrected the error when printing a Parking Permit Account

Tickets

  • When changing the status of a cited ticket back to Issued the Citation Number and Date field will clear.
Personnel
  • Added new fields under Equipment tab for Weapon, Taser, Radio and Cell Phone serial numbers
Reports
  • Portfolio Report - Filtered out non-image files when printing. Examples: PDFs, WAV Files, MPEG files, etc.
  • Portfolio Report - Added Name Suffix and Nickname.
  • Business List - Added a print date and time to report.
Review Names
  • Corrected display of the Explorer Screen
  • Corrected issue when viewing Citations
Search Warrant Search
  • Corrected issue with using the calendar Date Search
  • Receipt of Inventory Seized Property page - description has been increased to 75 characters
Vehicles
  • For NJ - City and Expires field information is now maintained in the Persons form
  • For NJ - Ensure the Expires field on the Vehicle form displays the date, month and year
Version1Visual Alert Version 1 Version 1.16.727 Is Available for Download
To download the update or to download the instructions for performing the update, click here. Below are the highlights of the modifications made in the release:

Incidents
  • Corrected display of the Incident screen when using 800 X 600 resolution.
  • Corrected the source of the occasional message "Option is currently under development" or "A serious internal error has occurred which has caused your Visual Alert session to become unstable."
  • Confidential Information button now appears on the Persons screen when a business is entered.

Parking Tickets

  • Corrected the printing of Offense Time and Issued Time when printing Citations

UCR Reporting

  • Reporting of Homicide information has been corrected.
  • Modified the month and year range to be unlimited.

 Vehicles 

  • Corrected the occasional open file dialog box when opening the Vehicle screen 
800-658-5716   news@metroalert.com   www.MetroAlert.com
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