Register online now for User Conference
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Registration forms will not be mailed to users. Click to register online now or download a pdf registration form.
Eastern PA: Tues., March 22nd, Malvern
Western PA: Wed., March 30th, Cranberry Township
· Sign-in 8:30
· Sessions 9am-3pm
· $85 per person,
lunch, snacks and
materials included
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Enter our contest to win a $200 gift card
To enter a free drawing for a $200 Visa gift card, tell us about a time when using Visual Alert provided a key insight that helped you solve a case. Email your story to news@metroalert.com with "key insight" in the subject line. The winner will be named in the April 12 edition of Update. | | |
| Welcome new users! | | |
Among the
departments that
have recently installed
Visual Alert are:
Colwyn Borough
Colwyn, PA
City of Johnstown Parking Bureau Johnstown, PA
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Metro has moved!
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We relocated
in October to
435 Devon Park Drive, Suite 510, Wayne PA 19087. Phone numbers
are the same:
Toll free:
800-658-5716
Local:
610-296-7450
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Release number
format simplified
Release numbers for Visual Alert software are found in the upper left-hand corner of the application.
The new format is three numbers separated by dots. The first number is the version of Visual Alert. That is followed by the update number or release number. The final number is the build. Example: Visual Alert 2.1.0 is version 2, release 1, and build 0.
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| Look for UPDATE every six weeks | |
This e-publication will be used to alert you to updates to Visual Alert. Exceptions will be made in the case of critical updates, which will continue to be delivered immediately, and updates requested by a client to address an emergency situation.
Remaining publication dates for 2011 are: April 12, May 24,
July 5, August 16, September 20, October 31 and December 6.
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Lower prices on Visual Alert training
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Metro's two new training options are helping clients save money. Prices for live webinar training provided over the Internet and classroom training in our new Visual Alert Training Centerare significantly lower than equivalent training at client sites. At the Visual Alert Training Center in Wayne, PA, groups of six to eight users can escape the distractions of their normal workday and focus on gaining the skills they need. Metro's experts lead participants through hands-on training sessions using networked computers and high-end AV equipment. To schedule training or learn more, email support@metroalert.com
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What's new and coming? Find out at User Conferences: March 22 & 30
If your police department is using Visual Alert® software, you don't want to miss your 2011 Metro User Conference. You will see demonstrations of all that's new - and coming soon - to help your department streamline operations, share information with neighboring departments and better deploy resources where they are needed most.
Metro will unveil the next wave of enhancements coming for Visual Alert 2. Attendees will be able to sign up at the conference for a free pre-installation assessment to learn what equipment, if any, needs to be updated to take advantage of VA 2 capabilities.
Attendees will get a sneak peak at VA GIS version 2, to be released next month. The graphical display of data made possible by this state-of-the-art geographic information system provides invaluable new insights for preventing and solving crime.
Metro also will update attendees on the advances being made as various grant-funded projects progress around the state. You'll learn how groups of police organizations like yours have benefited by making a joint grant application.
In addition to these presentations, there will be small group technology sessions and small group discussions.
If you plan to attend a User Conference, register online now or download a pdf registration form to fax, email or mail. Registration forms will not be mailed to users.
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Metro participating in BASLE grant projects funded by the PCCD
Metro Technology Services has received word that it is a participant in up to six of the eight BASLE projects funded by the Pennsylvania Commission on Crime and Delinquency (PCCD) in October 2010. BASLE stands for Better Automation and Sharing by Law Enforcement.
Metro had assisted many of the police organizations applying for the grants by providing product specs and estimated costs for software purchases, upgrades and development. The approach that worked for those awarded BASLE grants involved groups of police organizations getting together to make an application under the auspices of one department or the district attorney's office.
Likely areas where Metro will participate in implementing current BASLE projects are York, Delaware, Lebanon, Allegheny, Westmoreland and Northampton Counties. In some cases, the grants are covering part of the cost for police departments to upgrade their equipment and migrate their Visual Alert data from version 1 to version 2.
It is likely that applications will open in May for a new round of BASLE grants to be awarded in fall 2011. For more information, click here. |
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Visual Alert version 1 customers: Update 1.16.727 available now
Version 1.16.727 is available for download. (Note: This update was first announced in the January issue of UPDATE, so if you downloaded it then, there is no need to do so again.) To download the update and the instructions for performing the update, click here. Below are highlights of the modifications made in the release:
Incidents
- Corrected display of Incident screen when using 800 X 600 resolution.
- Corrected the source of the occasional message "Option is currently under development" or "A serious internal error has occurred which has caused your Visual Alert session to become unstable."
- Confidential Information button now appears on the Persons screen when a business is entered.
Parking Tickets
- Corrected the printing of Offense Time and Issued Time when printing Citations.
UCR Reporting
- Reporting of Homicide information has been corrected.
- Modified the month and year range to be unlimited.
Vehicles
- Corrected the occasional open file dialog box when opening the Vehicle screen.
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Visual Alert version 2 customers: Update 2.4.1 available now
Version 2.4.1 is available for download. To download the update and the instructions for performing the update, click here. Below are highlights of the modifications made in the release:
Incidents - Corrected Incident Search by Reference Number.
- Corrected duplicate Incident Number entry.
- Corrected duplicate Reference Number entry.
- Removed default City and Zip Code from Incident.
Evidence - PSP Lab Request for Forensics - Corrected the printing for County Name.
- PSP Lab Request for Forensics - Corrected the data entry for Offense. You may choose from the Primary UCR Code or any Additional Classification UCR Code that was used in the given incident report.
- PSP Lab Request for Forensics - Corrected the Additional Information and Remarks to be enabled when in Edit mode.
- Bar Code labels - Corrected the printing of incorrect UCR code information.
Parking Enforcement - Parking Ticket information - Corrected the display of the Owner's full Address Block.
- Parking Ticket Payment - Corrected the ability to pay a ticket before it is Issued.
- Parking Ticket - Print Citation Utility - Corrected the Vehicle License, Make, Model and Color not being saved properly.
Citations - Citation Comment Field - Corrected the Comment field to be saved properly.
- Citation Payment - Corrected the issue where Citation Payments were being displayed on the wrong citation.
- Quick Entry Warning Citation - Corrected the Vehicle Color not being saved properly.
Vehicles - Vehicle Make and Model fields - Corrected the ability to clear the make and model from their respective fields.
- Vehicle Assignment - Corrected the Person being assigned as a Passenger in the vehicle but displaying in Block 11 of AA500 Report which is designated as Driver Information.
- AA45 Accident Report - Corrected Summary print out alignment.
Persons - Person Form Address Information - If zip code is entered for a person then the City and State will fill in automatically.
- Review Names - Portfolio - Corrected Social Security Number not printing.
System - Incidents that Require Approval - Added Badge Number as a column in the results list.
- System Setup - Department City field - Widened the field to 25 characters.
- Criminal Complaint - Place Political Subdivision - Widened the field to 25 characters.
- Search Warrant - Added Search Warrant search capabilities.
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