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 (c) /Cloud /Skype /Lync User Forum - 1-26-12 Issue #124 
 
Cloud /Skype /Lync User Forum is an Independent Forum on

Social Business, Business, Cloud Communications, Microsoft, Google, Apple and other Communications, Unified-Contextual-Communications topics. 

Microsoft Lync is a trademark of the Microsoft Corporation.
In This Issue
IVR Webseminar
Marketing Communications Solutions
SIP Guide
Jobs Board
Lync Forum Blogs
Our Sponsors

 

 

Companies that allow employees to remotely sign in to Microsoft Lync Server 2010 communications software from the Internet can be susceptible to denial-of-service (DoS) and brute-force attacks. Both types of attacks involve guessing users' passwords or locking out user accounts when too many incorrect password attempts are made to a valid Active Directory Domain Services user account when a password policy is enforced. Although internal security is not compromised, both types of attacks can be disruptive to users and consume internal server resources. To help prevent your organization from such attacks at the network perimeter, the security filter for the Microsoft Lync Server 2010, Edge Server monitors sign-in attempts and enforces account lockout at the network perimeter.  

 


 

Prognosis multi-platform UC monitoring software enables you to:  compare communications systems quality of experience, proactively maximize availability, and gain visibility and control of your evolving UC ecosystem.

Click here for website.    

 

White Paper QoS: Lync's Missing Link - Vital VoIP Knowledge for Managing Microsoft Lync - Authors: Sue Bradshaw - Integrated Research and Thomas B. Cross - TECHtionary.com  

click here for White Paper.

   

  

 

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Migrating to Microsoft Lync?    

 

 

AudioCodes Survivable Branch Appliances (SBA) and Media Gateways for Microsoft Lync - the preferred integration solution for branch office survivability (SBA), connectivity and interoperability with SIP Trunks, PBXs, IP-PBXs and other legacy systems.  

     

TR @ ITEXPO     

   

This seminar series teaches attendees how to effectively sell IP Communications equipment & services, with proven tips and best practices for addressing the challenges resellers face in today's economy.  

 

Telecom Reseller Week provides you with a forum for you to learn about cutting edge new solutions you can represent, to meet with many new potential partners, and to study proven sales techniques to help improve your team's performance.
Learn about more new technologies, meet with even more potential partners, and gain valuable insight into how to increase sales right now. Prominent telecom vendors are coming to demonstrate their products, and present their solutions directly to you! Extensive Q&A opportunities are built into the program, to enable attendees to get the most out of their participation. Click on image or here for registration for Telecom Reseller Week at ITEXPO is free.   

     

 

Webinar archive is now available, click on image. 

 

Gold Systems, a leader in self-service customer communications using Interactive Voice Response (IVR) solutions announced that they have achieved the Microsoft Unified Communications Gold Competency.   "We have certified Microsoft Certified Professionals (MCP's) who have passed new UC competency evaluations. In addition, our sales experts have passed the sales and marketing assessment to achieve this goal as well as the required number of customer recommendations," noted Terry Gold CEO. g "We have a strong professional services group that is skilled in both the migration from traditional PBX systems as well as the implementation of new Lync greenfield installations," Gold added. Gold systems have also partnered with other unified communications industry leaders to provide - start-to-finish, side-by-side and over-the-shoulder professional services.  Gold has indepth knowledge of media gateways, session border controllers, end points, SIP trunking and other options to maximize the range of customer settings from SMB to large-enterprise. For more information on Gold Professional Services, please email websales@goldsys.com.

 

If you would like a demo, please  contact websales@goldsys.com  for demo or call 303-447-2774   

Twitter: @GoldSystemsInc http://www.goldsys.com/   

Greetings!  

 

Welcome to the Cloud/Skype/Lync User Forum  click here for website.  

 
Below is the lead story this week from a webinar presented by Prognosis.  I was quoted in the webinar saying, "Prognosis bridges the gap between
traditional Microsoft server management
teams and UC management teams.
Prognosis is a critical tool in the Microsoft Lync toolbox."  I am especially critical of "must have" products for any deployment Microsoft from anyone.  Tools like Prognosis work across multi-vendor environments.  As shown above, everyone seems to have something of everything.  This demands not just begs the need to have tools, platforms and devices that work for you now and in the future. 

Our goal is to find applications, solutions, tech, users and other content on Google, Apple, Facebook, Microsoft Lync, Amazon, Kinect, Twitter, SharePoint & Skype.  We want hear from you about great ideas on the www-wild wild web of internet communications and online cloud, SaaS and other hot tech solutions.  Send your ideas and products anytime.  

 

Top 5 Ways to Ensure Microsoft Lync Deployment Success

Highlights from Prognosis webinar.  Click here for more details and register if you want for a webinar February 18.  Obviously there is no audio with article, however, you can review the bullet points and compare with your own "best practices."  You can also contact Prognosis easily and work with them to review for your own deployments. 

 

1. Lync Load Balancing

- Load balancing front end servers in a pool 

-  Correlate call volume issues with server statistics
- Group calls by front end server to investigate trends

- Study Busy hours -When are the most calls made and what is the load on servers at that time  

 

2. Managing Consistency Issues

- Compare calls by user - filter all calls by user 

- Calls filtered by front end server
Configuration Issues:
-  Exchange server down
- AD down
- Server up/down history
- IM Failures - HTTP failures on front end server

- Connection with servers

 

3. Voice Quality

Compare behaviors across multiple pools 

- Show all bad quality calls
- Show voice quality by front end server
- Show voice quality by user

- Correlate to voice quality to server performance  

  

4. Capacity Planning - How do you grow Lync?

- How to scale from 50 -> 100 -> 150 -> 1000 users 

- How does call quality and call performance scale as you scale up your deployment
- Busy hour performance
- SIP codes %
- VQ %
- Show it good at 50 users, bad at 100 users

- CAC with SIP Code errors   

 
5. How to handle interaction with other vendors equipment
- Lync is natively multi-vendor - with gateways from Acme Packet, Audio Codes, Net, etc.
- How does Lync interact with existing PBX systems from Cisco & Avaya?
- Can you trace call performance and quality issues as call traverse Lync -> SBC -> Cisco/Avaya ?

 

Editor Note:  Good planning generally means good results, get your QoS, security and bandwidth models tested and forecasted with tools like this. 
One Last Look Real Life - Real Savings - Really Simple - Lync Case Study

Background

Broward College is the sixth largest college in the US with 65,000 students of three main campuses and eight satellite campuses found itself with six different vendors of audio and video conferencing spending $250,000 a year and sought new cost-effective and improved management solution.

 

Challenge

Talking with Kenneth Libutti, Assistant Director for Broward College in Fort Lauderdale, "Before we had Microsoft Lync 2010, we have been using Microsoft OCS-office communications for instant messaging (IM) purposes and initially that's all we wanted to do was replace the legacy conferencing bridge systems we were using and that business driver behind our decision. Our initial goal was to first eliminate as much travel and the challenges of meeting scheduling. The priority came from the top down, from the President and cabinet members to reduce travel and downtime. Second, we wanted better ways to serve students like "cyber-advising" which is designed to make online students accessible to academic advisors like on-campus have. Third, we wanted to explore options to replace our NEC PBX and other PBXs looking to industry standard SIP solutions as we are already using VoIP between campuses."

 

Essentially Ken added, "We wanted to eliminate six different communications solutions from different vendors of webseminars services, conferencing services and others. In addition, our LMS-learning management system provider Desire-to-Learn (http://www.desire2learn.com) was going to integrate Lync integrate into their LMS and we wanted to know more about how we could benefit from that. Our immediate focus right now is to replace the legacy conference bridge of 48 channels. Right now we finished our pilot phase where we had 65 folks evaluating the AudioCode conferencing bridge solution with very positive results. Our long-term goal is to replace the NEC PBX with Lync or open industry-standard session initiation protocol (SIP)."

 

Ken went on to say, "The results of the AudioCodes pilot which has been up for three month and full audio-visual conferencing for a month is that the audio quality with the AudioCodes is better than we have ever had before.   The evaluators are the 65 IT staff and the instructional developers including elearning group and many power users. Because it has gone so well, we will be migrating all users into Lync and eliminating the legacy conferencing system and using only the AudioCodes conferencing system. We have enabled all users to use the AudioCodes, however they must complete a brief training course first. We just added the second T-1 card to the AudioCodes system to give us 48 channels.

 

Success & Future Plans

Ken summarized efforts by saying "all faculty and staff will have access to new Lync conferencing and they are absolutely loving full integration with Microsoft Outlook with excellent audio and video quality as well as embedding PowerPoint. Our support staff really likes the desktop sharing for remote support and assistance. Also, we have already trying Polycom VoIP conference phones for conference rooms and look to eliminating all conferencing from the NEC PBX.  The reason why we looked at AudioCodes for audio conferencing was the tight integration with Lync including FAX, pricing was relatively inexpensive. Since then, both sales and support staff from AudioCodes have been excellent. In addition, there have no problems and now looking forward to utilizing SBA-survivable branch appliances and Lync for other locations.

 

Postscript - Day in the Life

Ken was asked about what are some of the other challenges he faces on a daily basis. "I am constantly reminded that certificates have been the bane of my existence.   The complication of certificates is a huge thing, there are so combinations and the split-brain domain name service (DNS) of internal and public IP addresses doesn't help at all. We are using separate uniform resource indicators (URI) for our SIP dial plans that make constant battle to get them all correct. We are working through the other working on the dial plans trying to make intelligent decision to do the number manipulations through existing PBX and Lync. It takes a talented brain put it all down on paper and talk through the variations of dialing and then from the inside the College and then again from the outside. The integration of Lync and audio is really cool and to see the Lync answer the conference call and sounds awesome also to find out FAX over IP from the get-go and a lot more powerful. Lastly, we are constantly discovering new features which is every exciting."

Editor Note:  This is solid example of how Lync can benefit most organizations with or without any PBX replacement. 
AudioCodes and Microsoft to present "Migrate to UC with Microsoft Lync" educational webinar series

Monthly webinar series to feature presenters from Microsoft and industry-experts

 

AudioCodes announced the dates for an eight-part monthly educational webinar series focused on enterprise migration paths to Unified Communications (UC) with Microsoft Lync.

 

"The goal of the eight-part webinar series is to educate businesses and the partner community on various Lync deployment options, best practices and technical "tips" on how to effectively make the migration to a full Unified Communications environment with Microsoft Lync", said Alan D. Percy, Senior Director of Strategic Marketing and the event host. "This series is created together with industry experts, VSPs, VARs, and Microsoft in response to feedback from previous event attendees who continue to ask for more in-depth sessions with greater technical detail, more "how to" content and additional customer case studies".

Webinar series abstract:

 

Unified Communications with Microsoft Lync offers to dramatically improve employee efficiency and reduce communications costs. But how does the typical business make the migration from existing PBX or IP-PBX systems to a complete UC platform with full mobility enabled? It's a complex process that we've broken down into eight easy-to-understand steps. Join us for this webinar series to hear guidance from Microsoft, AudioCodes and a number of guest speakers that have made the transformation from a "we've always done it this way" legacy environment to a cutting-edge, UC-enabled business on the move.

 

Schedule of Dates and Topics:

Session

Topic

Partners

End-Users

1

Implementing IM/Presence/Voice & Video

2/14/2012

2/16/2012

2

Emergency Services and E911 with UC

3/13/2012

3/15/2012

3

Moving off the PBX / Moving SIP Phones to Lync

4/10/2012

4/12/2012

4

SIP Trunking - Turning on the Cost Savings

5/15/2012

5/17/2012

5

UC Mobility - Taking it on the Road

6/12/2012

6/14/2012

6

Branch Office Deployments and Survivability

7/17/2012

7/19/2012

7

Call Recording and Compliance with UC

8/14/2012

8/16/2012

8

Unified Messaging - Integrating the Desktop

9/11/2012

9/13/2012

 

Guest Speakers

The UC Migration webinar series will feature presentations from:

Thomas Binder, Architect Voice CoE, Microsoft

Michael Nelson, Vice President of Integrated Access Solutions (IAS)

Pascal Menezes, Senior Program Manager, Microsoft

François van Hemert, Architect Voice CoE, Microsoft

Kam Toor, Senior Program Manager Lead, Microsoft

Jon Morrow, Senior Program Manager - Unified Communications, Microsoft

...and others to be announced

 

Participation Drawings with Nine Chances to Win

In appreciation for attendee's participation in a post-event survey, AudioCodes is holding a drawing for an iPad 2 after each event and a vacation voucher at the completion of the entire series.

 

AudioCodes manufactures a number of important network elements that enable Microsoft Lync implementations, including:

  • Media Gateways - providing interfaces to existing PBXs and TDM trunking telephone lines
  • Enterprise Session Border Controllers (E-SBCs) - providing interoperability and security for SIP Trunking and integrating Lync to IP-PBXs or other manufacturer's call servers.
  • Survivable Branch Appliances - simplifying deployments at branch offices by combining local gateway functions with embedded server features that allow branch offices to continue to function when WAN services fail.
  • Mobility - delivering voice-enabled mobile clients and management server for Lync that off-load voice traffic from the cellular network to local WiFi or 3G data networks.
  • SIP Phone Integration Software - allowing existing SIP or analog POTS phones to be used in Lync deployments
  • Fax Server Integration - enabling integration to leading third-party fax server software packages alongside Microsoft Lync.
  • Call Recording/Logging - solving required call recording compliance issues in the financial, health care and other industries.

Click here for more information or to register for the event. 

  

One Last Look - Security Attacks
  

As many of you know I believe the priorities for any SIP/VoIP implementation must-have 1-security, 2-bandwidth and 3-QoS first, not last.  Click on image on Part 1 of tutorial on SIP security architectures.

 

Today, we explore the Lync Edge Security Filter designed to provide security protection for Edge server situations which is going to be nearly in every Lync setting.  First, DOS-Denial Of Service begins with a hacker who sends TCP-Transmission Control Protocol SYN-Synchronize message from a friendly site or "spoofed" with internal IP-Internet Protocol Address. If target site is 198.20.0.0, hacker may send 198.20.0.255. In other words, hacker(s) appears to be internal or friendly users.  Target (victim) responds with TCP ACK-SYN ACK-Acknowledgement - SYN-SYNchronize message.  In other words, target (victim) treats hacker as a friendly visitor or internal user. There is typically a 40 second window while the receiver (victim) waits to receive an ACKnowledgement from the sender.  This is a normal TCP process while the receiver waits to begin data transmission.  During this time, up to 8 sessions can be created.  If more than 8 sessions are created, then blockage occurs.  The sending of multiple TCP-SYNchronize messages is often called SYN-Flooding or DOS-Denial Of Service.

The remainder of this tutorial explains the consequences of hacker attacks.  And, in case you don't know what various terms are, here are a few.  Hacker comes from the term hack which is slang that software programmers use to describe writing computer programs.  Cracker comes from safe/vault crackers to break/crack into a vault safe.  White Hat Hacker is a good or trusted programmer and Black Hat is a bad or untrusted disgruntled person whose desire is to cause injury or disrupt computer systems.  Grey Hat is a programmer of uncertain intent.

     

Our goal is to find applications, solutions, tech, users and other content on Google, Apple, Facebook, Microsoft Lync, Amazon, Kinect, Twitter, SharePoint & Skype.  We want hear from you about great ideas on the www-wild wild web of internet communications and online cloud, SaaS and other hot tech solutions.  Send your ideas and products anytime.  

 

One Last Look Lync Security - Must Have - Must Have

 

The next wave of hack attacks will be against SIP-based systems.  Since Lync is SIP-based, you must-have some protection and highly recommend advanced protection.  Here is one part of the puzzle.  Companies that allow employees to remotely sign in to Microsoft Lync Server 2010 communications software from the Internet can be susceptible to denial-of-service (DoS) (click on graphic for tutorial on DOS) and brute-force attacks. Both types of attacks involve guessing users' passwords or locking out user accounts when too many incorrect password attempts are made to a valid Active Directory Domain Services user account when a password policy is enforced. Although internal security is not compromised, both types of attacks can be disruptive to users and consume internal server resources. To help prevent your organization from such attacks at the network perimeter, the security filter for the Microsoft Lync Server 2010, Edge Server monitors sign-in attempts and enforces account lockout at the network perimeter.

The Security Filter is a server application that inspects all inbound sign-in requests on the Edge Server. The remote user is not authenticated at the Edge Server, so the sign-in request is passed to the director or directly to the internal pool. This is where the authentication process happens. The response is then passed back to the Edge Server. The Security Filter inspects both the request and the response. If the sign-in fails, the Security Filter tracks the number of failed attempts for each user account.

The next time a client attempts to sign in to the same user account, and the number of failed attempts exceeds the maximum number of allowed sign-in attempts, the Security Filter immediately rejects the request without passing the request along for authentication. By enforcing account lockout at the Edge Server, the Security Filter blocks DoS attacks at the edge of the network perimeter and protects internal Lync Server resources.

 

To uniquely identify the user attempting to authenticate, the security filter reverse engineers the authentication protocols (NTLM v.2 or TLS-DSK) used in Lync Server. In the case of NTLM v.2, the security filter extracts the domain and user name from the GSS data. In the case of TLS-DSK, the security filter extracts the client certificate used to authenticate the user. The security filter uses this unique identifier to track the number of failed login attempts, and blocks any further login attempts regardless of whether the attacker spoofs the user's SIP URI or other identifier to outsmart the security filter.

Product Versions

The Security Filter is available in two versions: Standard Edition and Enterprise Edition. The Enterprise Edition is targeted to customers with more than one Edge Server. The difference between the Standard Edition and the Enterprise Edition is the use of a SQL Server database to centrally track all the failed login attempts across a bank of Edge Servers.

Product Features:
  • Monitors every client login request crossing the Edge Server.
  • Uniquely identifies each login request based on domain credentials submitted by client.
  • Recognizes different username formats, UPN (rui@maximo.ws), Netbios (maximo\rui), or hybrid (maximo.ws\rui) as the same user account.
  • Tracks number of failed login attempts and source.
  • Blocks client login requests when the number of failed login attempts exceeds administrator configurable threshold.
  • Ability to block NTLM based login requests (Lync Server version only).
  • Ability to centrally store failed login information across a bank of Edge Servers into a SQL Server database.
  • Provides logging information to Application Event Log (verbose mode available).
Click here for more information and purchasing - mention LUF909 for a discount.

SIP Business Applications Planning Guide 2012     

    

Click on image to schedule, complete course outline, references and more details.

What You Will Learn:

  •          Review the fundamentals of IP-Internet Protocol and platforms required for high performance SIP-VoIP systems. This includes soft switches, gateways, routers, services and other critical components.
  •          Explore business applications and opportunities. Review what customers are buying today and why they are buying. In addition, emerging "killer applications" will be explained in depth.
  •          Quickly grasp complex subjects such as H.323, MGCP and SIP. As SIP-Session Initiation Protocol emerges are the key VoIP communications protocol, discover how this technology will impact all voice communications systems from key, PBX, IP-PBX, hosted, managed and other systems.
  •  
  •          Understand basic and advanced SIP-VoIP concepts features. From hosted, managed, IAS, and IP-PBX, quickly understands "what's-what" for different customer applications and business models.
  •           Probe the issues behind Integrated and Converged Access. Understand when and why organizations need a converged access solution.
  •          Understand why "network assessment" is critical to any SIP-VoIP implementation and why this step cannot be overlooked.
  •           Address the issue of QoS-Quality of Service by overcoming jitter, echo, noise and other network problems. Review the role of RTCP and other tools to monitor and maintain high performance VoIP networks.
  •          Understand the functions of the new communications "toolbar." See how the benefits of "unified communications" as they improve business operations.
  •          Assess the Top-10 issues why SIP trunking and hosted VoIP is more than "dial-tone," and how it can represent change in the business and business model of even the smallest enterprises. Discuss and explore new ways to improve fundamental business processes.
  •          Explore how a SIP-VoIP call is processed and review potential security attacks.   Discover how SPIT, VOMIT, Calljacking, DOS and other terrorist attacks can target not just data, but voice packets.
  •          Review SIP and SIP Trunking and all the implications and applications from TCO-Total Cost of Ownership to QoS-Quality of Service. SIP Trunking is the most profound new form of telecommunications since POTS.
And, optionally explore Microsoft's Lync Communications Server features, concepts, call flows, configurations and other issues for evaluation and implementation. 

 

 

Marketing Communications Solutions

There are a number of other marcom solutions available such as:  

 

- Newsletters (e.g. private label version of Lync User Forum)  

      from Constant Contact Certified Experts click here 

- Webseminars ("Highest Scores Ever" - Microsoft)

- Customer Case Studies ("Best Customer Case Study' - Broadsoft)

- White Papers (Top-10 Tips for VoIP Implementation - XO)

- SEO (top placement of key words in Google), e.g. Google  IVR Lync

- Social marketing (Twitter, social media course) see my Twitter account @techtionary

- Social media training (course evaluations available)

- Articles - email for example

- Press Releases (email for examples)

- Training - your courses

- Course development new courses (Qwest, Microsoft, others)

- Elearning course development and delivery (Qwest)

- Videos

- Consulting (product, strategic planning, crossnetpoints model)

 

 Email today to get help cross@gocross.com

Telecom Reseller reaches 37,000 readers every month by print, 1000s daily on line, by eBulletin, by podcast and in special supplements. 24,000 of these readers are IT managers at enterprises and public entities with over 200 employees, while another 12,000 are partners of Avaya, Cisco, Mitel, NEC, Shoretel as well as other channel partners, dealers, systems integrators, agents and VARs that sell directly to both SMBs and larger companies. We can connect you with the people who sell to smaller companies, and to the IT people who handle the internal needs of the larger firms who, on the average, manages over 56 sites.

 

Here are some exciting new options for fall:

 

          - Event promotion - use to promote your event, webseminar, road show, quarterly/annual meetings and other activities.

 

          - Blog promotion - you have a blog so why not really promote it.

 

          - Webseminar - promotion only or design, development, moderating and promotion.

 

          - Elite banner advertising on Telecom Reseller home page and others. 

 

This month and going forward, we are working on special reports on Cloud Based UC Services and Products which will include:

- Hosted and cloud based PBX-VoIP and other call management solutions.

- Cloud based collaboration

- Conferencing, including voice, video and data sharing

- Cloud based data management, security, performance management and other communications

- Private cloud, MPLS and other SIP trunking solutions

 

Since 1988, Telecom Reseller is the industry standard for UC news, opinion and technical advice. If you are targeting companies that have historically relied on customer premises based equipment or your go to market plan includes dealers, resellers and VARs who sell into this space, Telecom Reseller can connect you with the people you are looking for.   

Click here to receive the Media Kit. 

Get Lync Smart: TECHnet click on image for link           

 

Here's a great place to get Lync Smart. I particularly like the labs and podcasts (which you can download and take with you).  

Webcasts 

Tune in as Microsoft subject-matter experts present product overviews and strategies for improving productivity and driving down costs. Webcasts include technical presentations about configuring, securing, and extending your unified communications infrastructure.

Videos 

Learn smart strategies, get new insights, and stay up-to-date on Microsoft tools, technologies, and services. Stream or download a video today.  

Virtual Labs 

Test drive Microsoft's unified communications solutions in a virtual lab. It's simple-no complex setup or installation is required. You get a downloadable manual and a 90-minute block of time for each module, and you can sign up for additional 90-minute blocks anytime.

Podcasts 

Stream or download these audio podcasts on to your favorite podcast software or mobile device. These podcasts are free and do not require registration-just click, listen, and learn.

 

Here's from one of the labs I explore: The New Enterprise Voice Features of Microsoft Lync Server 2010.   Microsoft Lync Server 2010 introduces the ability to give users a second, private telephone line in addition to the primary telephone line. Private telephone lines are often assigned to executives and others who want an unlisted telephone number at which they can be reached directly.  Private telephone lines can only be configured with the Lync Server Management Shell.   

 

Lync Essentials for Sales Executives  

"You Can't Sell What You Don't Know"

 

3-5 Day Sales Training Course - Customizable to Suit

 

SIP & Microsoft Lync-Office Communications Server with Virtual LYNC Lab Training Course

 

A Sales Executive and operational guide to selling UC-Unified Communications, SIP-Session Initiation Protocol & Microsoft Lync-Office Communications Server/Communicator.

 

This course is available in classroom (onsite) format of three (3) to five (5) days or custom version. This course is designed to help sales, enterprise technical-executive managers, channel partners and others better understand SIP-Session Initiation Protocol and Microsoft® Lync™ - Communications Server. There is more than three years of research, interviews, discussions, meetings and presentations to channel partners, providers, manufacturer's and other interested parties in the SIP-VoIP industry.   

 

Click here for complete course outline. In addition to the classroom presentation, a "live LYNC" lab/demonstration may be included. The purpose of the virtual demonstration is to give attendees a "test drive" of LYNC and be able to ask implementation and configuration questions. The lab is in the R&D stage of development and may change without notice.

Simple SIP Guide to SIP Providers

 

Company: IntelePeer

SIP Solution/Service name: IntelePeer SIP trunking services

Description (30 Word max): IntelePeer's SIP trunking services offer high quality and reliable VoIP connectivity that includes PSTN interconnections, DIDs, local calling, long distance, and toll-free. Try it with our 30-day no cost trial.

Contact: Norman Siow

Contact email: nsiow@intelepeer.com

 

Company:  Level 3 Communications

SIP Solution/Service name:  SIP Trunking

Description (30 Word max): SIP enabled local and long distance voice service delivered to Enterprise UC and PBX platforms to enable voice communications in medium to large businesses.

Contact:  Jason Brougham

Contact email: jason.brougham@level3.com

 

Company: EtherSpeak Communications, LLC

SIP Solution/Service Name: EtherSpeak SIP Trunks

Description: SIP Provider for Microsoft, ShoreTel, Zultys and Asterisk UC systems.  Offers IP encryption, faxing, PBX hosting and managed connectivity using existing broadband, encrypted internet, MPLS network, or existing MPLS providers.

Contact: Mark Williams

Contact Email: sales@ietherspeak.com

 

Company - Global Crossing

SIP Solution/Service name:  SIP Trunking Solutions; Global Crossing VoIP Outbound™, Global Crossing VoIP On-Net Plus™, Global Crossing VoIP Toll Free™ and Global Crossing VoIP Local Service™

Description: Global Crossing's enterprise SIP trunking solution delivers a rich breadth of services with carrier-class quality, reliability and security for maximum savings on overall telephony costs, reducing total cost of ownership.

Contact: James Harney

Contact email: siptrunking@globalcrossing.com


Quick Link to Lync Approved SIP Trunking Providers

 

If your company is missing, send email to cross@gocross.com 

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Lync Forum Jobs Board

 click here to see. 

 

Jobs added for free on Lync Forum website

Jobs added in Newsletter for a fee.

    

Email links to your jobs to cross@gocross.com

Lync Knowledge Source - 36 Blogs, Knowledge Sources on Lync Forum website 

Click here for Lync Forum
If you have a blog to add or want to add your own, please send email  to cross@cross.com

TECHtionary Knowledge Source

z
Click here for TECHtionary -- World's First and Largest Animated Library on Technology with more than 3,015 animated tutorials.


   
Lync is a Trademark of Microsoft.  Cloud/Skype/Lync User Forum is an independent forum.

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The User Forum provides classroom and webseminar training as well as a non-production environment for those IT departments without additional equipment, budget or time.  This allows planners and users to test ideas, dial in and dial back out, IM file transfers, remote desktop sharing, video conferencing, run scenarios, review logs, break linkages and learning about new telephony features and network access.  The User Forum is also designed for both the system integrator/consultant who wants to learn about Lync without having to build their own system as well as the enterprise customer who doesn't have the time, resources or knowledge to develop one.  Coming soon, User Forum Labs are designed to be "hands-on" or "over-the-shoulder" with experts available for Q&A and classes for feature-specific review.
 
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