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4-14-2010 - in this issue:
- Tele/Presence Forum Expo
With Keynote Speeches from University of Wisconsin, International Digital Media Experts, Tele/Presence Visionaries and others.
- Cisco's Tim Szigeti Speaks at Expo (see topic below) and everyone gets his book "Cisco TelePresence Fundamentals."
- Special Article on Top-10 Tele/Presence Design Tips - Part 2 - Introduction to Tele/Presence Audio - Testing, Teaching, Troubleshooting & Telecommunications
- "Essence of Tele/Presence" in 101-Seconds - Exciting Dialogic video explains the "essence" of unified communications
- NEXT WEEK - Working Group Meeting in Reston - Developing an Intercompany Telepresence & Visual Collaboration Program Conference and Working Group
- Tele/Presence "Tele-Library" 100 key concepts from the 3,000+ terms in the TECHtionary.com library. |
Welcome to Tele/Presence Forum
Simply put, Tele/Presence extends and complements Presence in Unified Communications.
Tele/Presence Forum Expo - Boulder - Sept 28-30 at the St. Julien Hotel (www.stjulien.com) with keynotes from International Tele/Presence experts, audio, video, group, room and human factors. See below for keynote and exhibitor/attendee information or check here.
WIN an Apple iPad for paid attendees at Tele/Presence Forum - must be present for drawing.
 
Click here to register.
Come see exciting solutions from:
Fontel Presents Tele/Presence Solutions
Fontel, Inc. is a wholesale distributor specializing in MCS-Microsoft Communications Serveer optimized end-point devices. Our GN Jabra headsets offer a seamless intuitive communication experience. Jabra has been working with Microsoft since the very first deployment. Today, Jabra offers the most extensive portfolio of headset solutions optimized for the tele/presence the market. We also offer optimized web camera's and speakerphones! Call us at 800-238-0787 - begin_of_the_skype_highlighting 800-238-0787 end_of_the_skype_highlightingsales@fontel.com or visit our web site at www.fontel.com |
NEWS - Cisco's Tim Szigeti Speaks at T/P Expo and signs his book "Cisco TelePresence Fundamentals."
Speech Title: Best Practices: TelePresence Design
- TelePresence Technologies Overview
- Simplicity, Quality & Reliability
- TelePresence "Best Practices"
- System
- Room
Tim Szigeti, CCIE#9794, is a Technical Leader in the Enterprise Systems Engineering team at Cisco Systems. His role is to design network architectures for the next wave of medianet applications, including TelePresence, IP video surveillance, digital media systems and desktop video. He has also specialized in Quality of Service technologies for the past decade, during which he has authored many technical papers, including the Enterprise QoS Design Guide and the TelePresence Design guide. He has also co-authored the Cisco Press Books: End-to-End QoS Network Design and Cisco TelePresence Fundamentals.
All paid attendees to the Tele/Presence Forum Expo will receive a copy these "green" ebooks.
624+ page ebook ebook.
&
Tele/Conferencing
Linking People Together Digitally (2010)
by
Thomas B. Cross
A humorous example of a face-to-face (F2F) meeting. People say they prefer F2F but when you consider all the issues in human communications, then consider how communication changes in a tele/presence meeting. It's not that tele/presence is that great, it's that F2F are generally not that great either. |
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Tele/Presence Forum Expo Keynote Speech
From Teleconferencing to Telepresence
Making Virtual Meetings Work For You
Hal Josephson - President of MediaSense
· A brief history -- thirty years of tele-meetings - what will meetings be like 30 years from now
· Best practices -- developing valuable tele-skills - enhancing human communications with tele/presence
· Creative techniques applied: lessons learned - what has failed and what will it take to succeed
Hal Josephson is President of MediaSense, a San Francisco firm that specializes in international business development, strategic marketing/communication and special project planning management services for high-tech businesses. Hal works extensively Pacific Rim companies focusing on assisting partnerships and alliances with Chinese companies. In addition, Hal is the annual Program Chair, Executive Producer and Host of the annual Digital Entertainment Leadership Forum (DELF) and the Cyberport Venture Capital Forum (CVCF) in Hong Kong, China.
Hal has specific industry experience in satellite communications, teleconferencing, interactive media, IP licensing, as well as conference design, event promotion and media production, with decades of experience in international business development and strategic marketing.
Hal was a co-founder of the International Teleconferencing Assn. (ITS) and has served on the Board of Directors of the Australian-American Chamber of Commerce. Hal has been an Advisor to New Zealand Trade and Enterprise, The Banff New Media Institute and the City of San Jose.
Hal was a founding instructor of San Francisco State University's Multimedia Studies Program, and is co-author of the book, Careers in Multimedia: Roles and Resources. In addition, Hal has authored a variety of articles about communication and media in diverse publications including Digital Media, New Scientist, NewMedia, Information Week SMB,
Conferenza, New Zealand Business and Australia's Metro Magazine.
Hal has keynoted more than 100 industry events during his career, both nationally and internationally, and has appeared as a guest speaker at the World Congress for Information Technology, in Adelaide, Australia, at Unitec's New Zealand Centre for Innovation and Entrepreneurship and at Calgary, Alberta's Westlink Innovation Center. Hal's presentations include: "Doing Effective Business in a Shifting World Marketplace", "Smart Marketing for Entrepreneurial Businesses" and "Business Development by Design: Strategies that Generate Results".
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Understanding and Troubleshooting Video Conferencing Networks
Presented by Gary Thom, President, Delta Information Systems &
Thomas Smith, Program Director, University of Wisconsin
· The bulk of installed systems are H.323 compliant, how can H.323 work with SIP and other standards and protocols
· How does the ITU H.323 and SIP standards support advanced audio and video features
· What are the common problems in videoconferencing networks
For more on University of Wisconsin - Department of Engineering Professional Development Programs - click here |
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Featured Tele/Presence Expo Speaker
"The Future of Inter-Company Visual Collaboration. . . Today!"
This presentation will address:
- Building a Business Case and Modeling ROI for Tele/Presence
- The rising hard, soft, and opportunity cost of Tele/Presence
- Balancing Physical Travel Versus Tele/Presence
- Utilizing Tele/Presence for Economic Development and Global Expansion
- Enhancing and Accelerating Revenue Growth via Tele/Presence
- Integrating Tele/Presence into the Supply Chain for Improvement Channel Partner Communications
Howard S. Lichtman is a productivity-focused technology futurist, author, publisher and consultant with specialties in telepresence and visual collaboration to improve organizational and personal productivity. He is the founder and president of the Human Productivity Lab, an independent consultancy and research firm that helps organizations design telepresence strategies and deploy telepresence solutions. He is the publisher of Telepresence Options, the #1 website on the Internet covering the telepresence revolution and editor of the Telepresence Options Telegraph, the world's most widely read publication covering telepresence technologies.
Mr. Lichtman is also the author and/or co-author of The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010), Telepresence, Effective Visual Collaboration and the Future of Global Business at the Speed of Light (2006), and Emerging Technologies for Teleconferencing and Telepresence (2005). He is currently working on Telepresence Options 2010. |
Noise Kills Tele/Presence
Top-10 Tele/Presence Design Tips
Part 2 of 3 - Introduction to Tele/Presence Audio
Click here for animated tutorial
Remember like the adage, "It's the economy stupid. In tele/presence, "it's not audio, its noise."
There are many kinds of noise, echo (discussed in the future), machine noise, static and others. Noise drives us nuts, ruins meetings and even kills. According to TopicPulse.com, "More than 600,000 potential years of healthy life are lost in Europe each year due to noise-related death and disability, New Scientist magazine reported. Traffic noise alone may account for 3% of deaths from heart attacks and strokes in Europe. Chronic night-time exposure to noise levels of 50 decibels or above was enough to cause cardiovascular problems." Meanwhile, here in the U.S,
OSHA regulations state that sound exposure limits before permanent hearing loss is as little as one hour at 100 dB (eight hours at 90 dB). In tele/presence terms, excessive noise can kill the meeting.
Design Tip #4 - Testing
It's not from the room but from outside the room. It's not from the room but from outside the room. In designing In designing an audio or video tele/presence room is more about keeping outside noises from entering the room anytime. That is, it may be quiet at the moment but jet planes landing every hour or less cause the ambient noise to cause interference in the meeting. In addition to controlling for ambient noise, the tele/conferencing room should minimize reverberation. This can be accomplished if the walls are nonparallel and covered with noise-scattering and noise absorbing panels.
Design Tip #5 - Testing
Test "under load." While it should be obvious but often not, as such it is separately and highlighted as a key Design Tip. Simply test and test often with different size groups and different discussion types.
Design Tip #6 - Teaching
Teach the users to minimize their own noise. Whispers, drumming on the table, paper shuffling-all will be transmitted. Confidential "side" conversations are picked up and transmitted. Place "Quiet" signs on the walls and on the tables to remind them. This also ensures effective user participation in the tele/presence meeting.
Design Tip #7 - Telecommunications
Understand the voice telecommunications network being used. For example, discussed last week different voice CODECs provide different levels of audio quality. In addition, multiple channels are desirable for multi-screen implementations. For example, in the Cisco CTS-3000 system there are four separate audio channels; three wide-band ACC-LD-advanced audio coding low delay standard for 20 KiloHertz audio for mono and stereo and enhanced echo cancellation (discussed in next TPF Newsletter) and one G.711/G.722 channel for audio-only users or document/desktop sharing. Check with the provider to see what CODECs are supported, for example, G.711, G.722, G.722.1, G.722.1C, G.728, 64 bit & 128 bit MPEG4 AAC-LD are common to Cisco, Polycom and other providers. G.719 (licensed by Polycom) the wideband ITU-T standard is also available in many systems. There is an excellent though technical comparison of CODECs in Wikipedia - click here.
SN or SNR-Signal-to-Noise or CNR-Carrier-to-Noise ratio is the difference between the signal also known as carrier or carrier wave and noise. SNR is measured in dBm-deciBel milliwatt. Since SNR is a ratio dB is referred to as 100 dB which would be a ratio of 100:1 (100 to 1). Zero (0) dBm equals one milliwatt. This is the same concept but dBm and dBA or dBa audio are different. dB(A) is used in sound volume or ear testing (70 normal to 130 pain level). A practical example of a high noise level is in LAN networks where noise from fluorescent lighting, soda machines, and other devices interferes with digital packet transmission causing packet loss (errors) and transmission is reduced forcing more packet re-transmission further reducing data throughput.
Part 3 NEXT WEEK - Crackling, CrossTalk and Help
In coming issues of this Tele/Presence Forum Newsletter, we will explore the delays and issues related to customer acceptance of tele/presence and the changing landscape moving forward. |
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"The Essence of Tele/Presence" in 101 Seconds click here
Courtesy: Dialogic |
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The Developing an Intercompany Telepresence & Visual Collaboration Program Conference and Working Group
The Human Productivity Lab will be hosting The Developing an Intercompany Telepresence & Visual Collaboration Program Conference and Working Group on April 22nd, 2010 in Reston, Virginia. The event is for organizations looking to improve their ability to collaborate with their vendors, partners, and customers using telepresence and video conferencing and a working group where partners can get together to work out details of a joint program in a highly focused, productive environment. Click here for details. |
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Follow Tele/Presence Forum on Twitter - click here |
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Tele/Presence Forum Tele-Library
"Innovations in Being There Without Going There"
Tele-Library - Technology Visualized - "Putting Motion to the Notion"
Tele/Presence Forum Explains Trends, Technology, Human Factors and Management Issues
The Tele/Presence Forum (http://www.telepresence.org) announced a new library of technical terms on telepresence and related topics. Initially, there are more than one hundred visually-animated terms related to tele-presence, telepresence, teleconferencing, audio conferencing, audio, computer conferencing aka Microsoft SharePointŪ (group conferencing), video technology, and other aspects of tele-presence and part of an animated library of more than 3,000 tutorials available at http://www.techtionary.com. Here is a sample of the terms on telepresence:
- Anti-Aliased Display
- Acoustic Echo
- Atoms - MP4
- Color - International Standard
- CMYK-Cyan-Magenta-Yellow-Black
- Composite Video
- Component Video
- Chroma Subsampling
- Cr/Cb/Y Video
- Deflection Yoke - CRT
- DVB-T-Digital Video Broadcasting-Terrestrial
- Dither - Gamma - Video Display
- Dot Pitch - CRT
- dB-deciBel - dBi, dBm, dBSPL
- FPS-Frames Per Second - Video
- Fx-Tx - Media Converter
- 4:4:4/4:2:2/4:1:1/4:2:0 Video
- G.7xx - Audio & H.323 - Multi-Media
- Gamma - Video Display
- Gamut - Standard Color
- H.323 Multi-Media conferencing
- Hue - Standard Color
- Interlaced Scanning - video
- International Color Consortium
- LCD-Liquid Crystal Display
- Liquid-Crystal Switch: Optical
- Luminance - Color
- Magnetic Deflection Yoke - CRT
- Media Converter - Tx-Fx
- MP3-Motion Picture Experts Group
- MPEG1/2-Motion Pictures Expert
- MP4/MPEG4-Motion Pictures Expert Group
- NABTS-North American Basic Teletext
- Oersted - Video Deflection
- Overcrank/Undercrank - Video
- Phosphors - CRT
- PCS-Profile Connection Space
- Progressive Scanning - video
- Pulldown - Video
- Pull/pushcasting in content delivery nets
- Pulse - width, rise/fall time
- Printing - RBG-CMYK Transforms
- Push Model - Dense Mode
- Quantizing
- Quantizing - MPEG4
- RGB-Red-Green-Blue
- Ripper-MP3-Motion Picture Experts
- Sampling-Quantizing-MP3
- Shadow Mask - CRT
- Streaming video
- Streaming (pre-fetching) memory buffers
- SPT-Shortest Path Tree
- Source Tree - Multicasting
- SP-Spare Mode - Multicasting
- T.120 - H.323 - Multi-Media conferencing
- Triad - CRT Display
- T-Transform - Color
- Trees - Source, Shared, Multicast
- Undercrank/Overcrank - Video
- VBI-Vertical Blanking Interval
- Video Scanning Technology
- Video Streaming Case Study
- Video Switching Branch eXchange
- Voice and Video Compression
- VIR-Vertical Interval Reference
- Video Subsampling
- Web conferencing - audio bridging
- Y-Luminance - Color
- YIQ-YUV - Video
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CrossTalk Named One of the Top-10 Telecommunications Blogs
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Free Technical "Just Enough Just-in-Time" Knowledge from:
The World's First and Largest Animated Library on Technology with more than 3,000 animated tutorials.
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Tele/Presence Forum provides education, research, and events designed to improve awareness of the benefits of tele/presence whether video, audio, computer, multi-media, web and other systems.
Among the many benefits, Tele/Presence can:
- Reduce sales cycles - and are proven to increase revenues
- Reduce business costs - travel, downtime, meeting delays, business processes
- Improve productivity - increased coordination yields improved customer communications
- Accelerates communications - faster communications means faster product cycles
- Reduce customer communications disasters - reduce impact of crisis situations |
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