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OCS Forum seeks nominations for:
 
- Leadership
- Technical Achievement
- Solution Innovation
  
For more send request to cross@gocross.com 

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Welcome to OCS Forum
 
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Get Smart in 2010 - Get OCS Expo in your budget/plan.
 
Not Just Cyber-Monday - Cyber-December Special - save 50%
For those with year-end budget or just want to save money, you can register for OCS Expo before December 31 and save 50+%.  If you pay or get us a PO by December 31, your registration fee for OCS Forum Expo is only $595 instead of $1195.  We can even give you team discounts for three or more.   Call 303-594-1694 or email cross@gocross.com if you need help, an invoice or payment options. 
 
Starting in January, registration fees are $795 until April 1 and then $1195 thereafter after.  There is an educational, nonprofit and government discount to $795. 
 
OCS Forum Expo 2010 - Boulder - June 15-16
at the St. Julien Hotel (www.stjulien.com) with keynotes from OCS MVPs, Media Gateway/SBC experts, customers, planners and others. 
 
Attendees and exhibitors will receive thousands of dollars in valuable videos, training courses and online access to a "live" OCS system. 
 
There will be sessions on OCS Planning, QoS, Security, Firewalls, Media Gateways, PBX Integration, Mobile OCS, Communicator, WAN-Bandwidth Planning, Customer Applications, Troubleshooting, Session Border Controllers and others.
 
Click here for prospectus, speaker/exhibitor/attendee information or contact Tom Cross cross@gocross.com or 303-594-1694. 
 
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Here's some of the great OCS solutions presenting at OCS Forum Expo:
 
GreenAppx presents OCS Solutions at OCS Expo
GreenAppX has assembled the industry-leading applications for corporate 1) email, 2) network security, 3) data back-up and 4) office processes. These four categories contain critical applications that are crucial to the day-to-day management of any business. The start-up and recurring expense associated with traditional software deployments addressing these four categories are beyond the budgets of most small to mid-size enterprises.  Click here for www.greenappx.com for more information.

green

 
 
Uncommon Solutions presents OCS Solutions at OCS Expo
Uncommon Solutions' OCS-certified engineers design, deploy and integrate OCS solutions. We are a Microsoft Gold Partner with the 1st Microsoft-approved OCS appliance designed to facilitate real-time communication services and improve business processes. Uncommon Solutions is uncommon in our ability to address business goals with IT solutions that measure cost against value.
  Click here www.uncommonsolutions.com for more information.
 
 
911 Enable Presents OCS Solutions at OCS Expo
911 Enable provides simple to deploy, easy to manage E911 solutions for IP telephony, including a solution designed to meet the unique requirements of Microsoft OCS. Its solutions include a national E911 call routing service, automated phone tracking appliance, and security desk notification system, which help organizations reduce liability concerns and meet E911 regulations.  Click here
www.911enable.com for more information.

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AudioCodes Presents OCS Solutions at OCS Expo
AudioCodes is a leading manufacturer of Media Gateways for Microsoft Unified Messaging & Unified Communications, including Microsoft Office Communications Server 2007 R2.  Utilizing AudioCodes Media Gateways, businesses are able to interface Microsoft communications applications to a wide range of TDM PBXs, IP-PBX, SIP Trunking and legacy PSTN trunking facilities.  With unsurpassed voice quality, reliability, flexibility and scalability, AudioCodes Media Gateways have earned many accolades and should be your first choice when deploying Microsoft Unified Communications.  Visit www.audiocodes.com/microsoft for more information.
 

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NOVUS presents OCS Solutions at OCS Expo
Since 1983, Novus, LLC has been supporting manufacturers' reseller channels worldwide, serving over 15 countries on 4-continents. Engaged at the inception of VoIP, our thorough understanding of VAR's needs and end-user expectations has positioned Novus as the leading distributor of snom IP telephones deployed on Microsofts' OCS platform at www.novusllc.com
 

novus

 
SNOM presents OCS Solutions at OCS Expo
snom technology is a global manufacturer of SIP-based IP telephones for business, carrier and high-end consumer markets. Based on open standards, feature-rich and affordable, snom's products are engineered to fulfil their vision of ubiquitous, standards-based VoIP/SIP/OCS. Based in Berlin, snom's sales/distribution network extends to over 40 countries at www.snom.com

snom

Get Smart in 2010 - Get this OCS course in your budget/plan.
 
OCS Forum Presents - OCS R2-2010-Ultimate Course
5-Day Training - "Hands-on" Labs with 700+ page manual
 
Critical Course for Planning OCS Design & Certification Study for Exam 70-638, Exam 70-262 and other tests
 
OCS Forum (http://www.ocsforum.com) announced its new OCSR2-2010 Ultimate course.  "R2 and Wave 14 coming in 2010 confirms Microsoft place in the new telecommunications networking business," noted Tom Cross OCS Forum CEO.  "R2 is having a significant impact on corporate voice telecommunications strategies indicating the end of the TDM-time division multiplexed PBX-Private Branch eXchange systems is now insight.  Microsoft is also driving companies like Cisco, Nortel, Avaya, NEC, Mitel, ShoreTel to rethink their featuresets and capabilities because while R2 is a new game when Wave 14 is released in 2010, their days are numbered," Cross commented.
 
This five -day (5-day) "hands-on" lab course with 700+ page manual focuses on the core components of OCS 2007 R2, including:
- Instant Messaging (IM) between everyone in the organization in the office or remote
- Application and Desktop sharing for true collaboration
- Audio/Video Conferencing including internally hosted audio conference calls and Live Meetings
- Integration with Exchange Server 2007 Unified Messaging
- Securing the environment to protect communications
 
The course provides many hands-on labs to practice and reinforce learning of many new concepts. After completing this course, students should be able to design, install, configure, maintain, monitor, and troubleshoot the core components of OCS 2007 R2. 
 
 
   Call Tom Cross at 303-594-1694 or cross@gocross.com for details.
 
 Flash Tutorial
 
 Exchange 2010 CAS Array to LB MAPI*
Exciting New Features in Microsoft Exchange 2010
 
Click here for the animated tutorial. 
 
Acronymphobia (fear of acronyms) - Don't you just love headlines that are so full of acronyms you need a dictionary rather techtionary to explain them.  That's we have been doing for more than a decade making sense of acronyms.  My all-time favorite because it used the most number of acronyms in the shortest sentence was from a Nortel flyer.  MPLS uses CR-LDP to provide QoS.  In human language, Multi-Protocol Label Switching uses Constraint-based Routing Label Distribution Protocol to provide Quality of Service.
 

NEWS - Exchange 2010 CAS-Client Access Servers or array servers now LB-Load Balance all internal and external client traffic to Exchange mailbox servers including Outlook MAPI Messaging Application Programming Interface traffic critical to Exchange implementation.

NLB-Network Load Balancing is a means to shift the data stream to other servers or devices depending on a large number of algorithms (rules of thumbs) such as time, protocol, IP address, media and other factors.  The key perceived benefit of NLB is to improve availability (uptime-resiliency), scalability (growth) and dispersion (geographic distribution). 

 
Details

According to Microsoft, "Network Load Balancing is a clustering technology offered by Microsoft as part of all Windows 2000 Server and Windows Server 2003 family operating systems. NLB uses a distributed algorithm to load balance network traffic across a number of hosts, helping to enhance the scalability and availability of mission critical, IP-based services, such as Web, Virtual Private Networking, Streaming Media, Terminal Services, Proxy, etc. It also provides high availability by detecting host failures and automatically redistributing traffic to operational hosts.  A cluster is a group of independent computers that work together to run a common set of applications and provide the image of a single system to the client and application. The computers are physically connected by cables and programmatically connected by cluster software. These connections allow computers to use problem-solving features such as failover in Server clusters and load balancing in Network Load Balancing (NLB) clusters.

 

Microsoft Exchange Server 2010 includes a new unified framework for mailbox resiliency that includes new features such as the DAG-Database Availability Group. A DAG is a critical concept is support the functions mentioned above - availability, scalability and dispersion.   According to Microsoft, "A DAG is a group of up to 16 Mailbox servers that host a set of databases and provide automatic database-level recovery from failures that affect individual servers or databases. Exchange 2010 uses the same continuous replication technology found in Exchange 2007. Exchange 2010 combines on-site data replication (CCR) and off-site data replication (SCR) into a single framework which is the DAG." Of key importance is that with DAG's, IT managers can add copies of databases easily and incrementally with automatic management of such as mirror DB-databases provided by Exchange 2010.  For more on DAG's click here. 

 

OCS-Load Balancing - A load balancer is required in an Enterprise pool that has more than one Enterprise Edition Server. The load balancer provides scalability and availability across multiple servers that are connected to a centralized database on the OCS Back-End Database.  Only one load balancer is required, there can be two logical load balancers-one for the Front End Servers and one for the Web Components Server.  Two are recommended for installations using the Enterprise Edition-Expanded configuration.   Two VIP-Virtual IP addresses are needed for either two logical or separate physical load balancers.  When you configure the load balancer, check with the firewall and DNS administrator for at least one VIP-Virtual IP address and FQDN-Fully-Qualified Domain Name for the load balancer (one for each logical load balancer), as well as a static IP address for every server in the Enterprise device pool.

 

 *MAPI & MIME - The OCS Front End Server translates the dialed number into canonical format, applies dialing authorization, and selects the appropriate IP-PSTN gateway to route calls.    Prior to any security procedures the SIP message MUST be converted into MIME-Multipart Internet Mail Extension format.  MIME is a standard that allows the embedding of arbitrary documents and other binary data of known types (images, sound, video, and others) into e-mail handled by Internet electronic mail interchange protocols.  Messaging Application Programming Interface (MAPI) is a communications messaging architecture and a COM-Component Object Model based API-Applications Programming Interface for Windows.   MAPI allows client programs to become email messaging-enabled, -aware, or -based by calling (programming term for request) MAPI software subsystem routines that interface with certain messaging servers.  Exchange supports Internet standards e-mail protocols, POP3 and IMAP4.  S/MIME (Secure/Multipurpose Internet Mail Extensions) is a standard for public key encryption and email encapsulated (contained) in MIME.  MIME in simple terms.  Traditional email was based on US ASCII-American Standard Code for Information Interchange designed originally for teletype machines.  MIME redefines the format of messages to allow for (1) textual message bodies in character sets other than US-ASCII, (2)an extensible set of different formats for non-textual message bodies, (3)multi-part message bodies, and (4)textual header information in character sets other than US-ASCII.

 

 In two weeks - 1/1-2010 - Top-10 Tera Trends fo a New Decade

 Designing and Planning Scalable SIP Networks
- New Enhancements to SIP2010 Planning Guide Course 
 
The complexity of SIP-Session Initiation Protocol networks is increasing geometrically.  As with any innovation new developments are required for their widespread diffusion.  As most of you know, the incredible simplicity of SIP is device independence with direct communications between endpoints.  The proliferation of SIP will grow even more from machine-to-machine communications with remote endpoints solving and fixing problems without human intervention. However, one of the challenges in designing a SIP network is the use of various proxy servers to facilitate security, trunking, routing, applications and other functions.   Tekelec issued a very interesting white paper on SIP Signaling Router Application Handbook.  While the white paper did not address SIP proxy security (I did write about it in an earlier blog item called, The Many Flavors of SIP Trunking Solutions for SIP Systems & OCS-Office Communications Server.)  Needless to say, the paper provides an excellent foundation for designing complex, scalable and future-ready networks.  The five areas of discussion presented (with modifications I added) are:
 
1 - SIP Signaling-Server Virtualization
2 - SIP Trunking
3 - SIP Number Transparency
4 - SIP Routing
5 - SIP Proxy Peering Networks
 
Here are the highlights in text format:
 
1 - Benefits of Server Virtualization aka Abstraction
- Distributed user endpoints and application servers
- Scalable growth with QoS control abstraction
- MACS* via signaling "abstraction"
*Moves, Adds, Changes & SAS-Stand Alone Survivability - SAS enables backup for SIP devices by the multiple "abstract" local or cloud Media Gateway(s)
 
2 - Benefits of SIP Trunking
- Session and Signaling control layers for:
     - On-net (IP PBX to IP PBX)
     - Off-net (IP PBX to local PSTN)
     - Off-net (IP PBX to LD/IDDD PSTN)
- SPOC/SMOC-Single/Multiple Point of Connection
     - National control points for access (vendors) - Migration path to ALL-SIP & IMS-3GPP
 
3 - Benefits of Number Transparency
- End-to-end media control (transparency) for voice or other media types
- Access to SS7 applications for text messaging, mobility or call center routing
- Enterprise control over call completion whether PSTN or SIP rather than provider
- Migration path to E.164 & IMS-3GPP
 
4 - Benefits of SIP Routing
- Eliminates "mesh" network mess
- Add intelligent Session Layer 5 routing - Maintains end-to-end media transparency
- Add media CoS-Classes of Service - Adds SPOC NOC-Network Operations Center
- Migration path to ALL-SIP & IMS-3GPP
 
5 - Benefits of SIP Proxy Peering Networks
- Platform for multi-vendor services
- Ensures multiple CoS & QoS options
- Migration path to ALL-SIP & IMS-3GPP
- Foundation for any future network needs
 
     click here to view tutorial
 
This new section is now part of the enhancements to SIP2010
2-5 day comprehensive SIP training.
For a complete outline and details, click here.
 
Get Smart in 2010 - Get this in your budget/plan.
 
Tom Cross will talk OCS at ITexpo in Miami on January 20
 
Here's the Course Outline and TMCU OCS Certification Testing:
 
1 - Intro, Overview and Future Outlook of OCS - The Role of the PBX in an OCS World
2 - Demonstration of Key Features in OCSR2 and "Live" Demonstration
3 - New Features in R2 and Coming Soon in 2010
4 - OCS Planning Guide
5 - Edge Server Planning Guide 
6 - TMU Certification Exam
 
ITEXPO is the event with an educational program that teaches resellers, enterprises, SMBs, and Government Agencies how to select IP-based voice, video, fax, and unified communications to purchase or resell. It's where service providers learn how to profitably roll out services their subscribers are clamoring for. ITEXPO is where buyers, sellers, resellers, and manufacturers meet to forge relationships and close deals.  
 
Get serious or at least smart - read new book "Facebook Marketing for Dummies - click here
 
Cool Microsoft Blog on OCS for Educational Community - click here
  New OCS Forum Job Board - click here  
-- New Jobs from Gold Systems & Level3
 
Post your UC, UM, LCS, OCS, PBX, Integration and related jobs on OCS Forum Job Board at no charge. 
 
Premium advertising available.  
 
Send your positions to
cross@gocross.com. 
CrossTalk Named One of the Top-10 Telecommunications Blogs
 
 
All videos are FREE to OCS Forum 2010 Expo attendees and exhibitors. 
 
Previous Videos
- OCS Front End Server
- OCS Planning Tool
- Edge Planning Tool
- Getting To Know Microsoft Office Communicator
- OCS User Creation
- Mediation Server
- Edge Server

 

Free Technical "Just Enough Just-in-Time" Knowledge from:

 
The World's First and Largest Animated Library on Technology with more than 3,000 animated tutorials. 
Go now to www.techtionary.com
 

 

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OCS Forum provides classroom and webseminar training as well as a non-production environment for those IT departments without additional equipment, budget or time.  This allows planners and users to test ideas, dial in and dial back out, IM file transfers, remote desktop sharing, video conferencing, run scenarios, review logs, break linkages and learning about new telephony features and network access.  OCS Forum is also designed for both the system integrator/consultant who wants to learn about OCSR2 without having to build their own system as well as the enterprise customer who doesn't have the time, resources or knowledge to develop one.  OCS Forum Labs are designed to be "hands-on" or "over-the-shoulder" with experts available for Q&A and classes for feature-specific review.
 
About OCS Forum
 
OCS Forum is a vendor-independent laboratory environment designed for learning, technical guides, knowledge resources and online "live" services.  OCS Forum provides planning, project management, consulting, training, case studies, white papers, speaking engagements, market/customer research, network planning and other services.