To effectively reach and serve Hispanics, you credit union needs to have an understanding of the immigrant experience. An important part of this experience is going through the U.S. immigration process.

While it's a complex process to fully understand, having a basic understanding of how it works will help you, your staff, management and boards better understand what it means to serve a largely immigrant community.

There are numerous myths about the immigration process and how it works. Be sure you relay the correct information to your staff, management and boards. Some basic things to know include:

• Why immigration occurs
• That every immigrant's situation is different
• The various stages of the immigration process
• How an immigrant's status impacts the identification and documentation they have

Start by incorporating immigration education in your yearly Hispanic outreach training plans to ensure you are addressing this topic with your entire credit union. You can also incorporate additional educational topics in your Hispanic outreach training including the Hispanic culture and alternative forms of identification and documentation, among others.

Give your credit union anytime, anywhere access to valuable Hispanic immigration training.

Our Hispanic Immigration Training on Demand provides you with an easy-to-use tool to train your board, management and staff on the following areas:

• The immigrant experience
• Where Hispanics come from
• The factors that drive immigration
• The broader immigration process

This downloadable tool provides a 30-45 minute expert presentation available for $149.

• View a clip from the course.
• Download sample pages from the workbook.
• Purchase the Hispanic Immigration Training on Demand

Check out these other Training on Demand topics:

• Exploring the Hispanic Culture
• Alternative Forms of Identification and Documentation

Are you a member of the CUNA/Coopera Hispanic Outreach Connection on LinkedIn? Join today and link yourself to other credit union professionals working in Hispanic outreach throughout the industry!

Coming soon on El Poder es Tuyo™ (Spanish Web site for Hispanic members):