Next month, the annual courier service customer service satisfaction survey will be electronically distributed to each institution's designated Trans-Amigos Express/TExpress contact. If your contact has changed, please advise Amigos at tae@amigos.org. We hope to learn from your responses about the quality of the service you received last year and any suggestions for improvements in the service as we move forward. Your input is invaluable and will help us shape the program to better meet your needs, so please take a few moments to complete the survey and return this important information to us.

Follow these useful tips to save your staff time and ensure timely shipments:

• Check your labels to be sure the location number and hub city match what is on the Amigos website for both your location and the receiving location. See labeling instructions at http://www.amigos.org/files/label_instructions.pdf.