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Welcome to Prime Telecommunications, Inc.
Greetings!
We are all in these harsh economic times together. Every month, we try to bring you new and better ways of communicating- and hopefully you can save time and cut costs.
If you haven't taken advantage of our free comprehensive telecom analysis- click here and we can get you scheduled. You need to analyze the facts before you can make a decision that best fits your telecommunications needs. We will help you discover those facts for free - no strings attached.
This month we are introducing two concepts: reverse look up and Ifbyphone voice broadcast. Each concept can, in certain cases, save you time and money!
A local provider- Globalcom- was acquired by Firstcomm- who is featured here as well. We have a number of clients who have been with Globalcom- so the name change is transparent to them. For the rest of us, another "com" needs to be added to our vocabulary.
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Reverse Phone Lookup Search - Ways to Help Your Business Succeed
Creation of Mailing Lists To help with the creation of mailing lists using a reverse phone lookup service, all you have to do is capture the numbers of potential customers who are calling in for information or a quote. If these people did not purchase on the spot, or commit to coming into your business office, write their numbers down and compile a list. Once your list of phone numbers is completed, you can use a reverse lookup service to gain their addresses, and use those to construct a mailing list full of targeted leads. Protecting Your Employees If you have a business that implements cold calling or customer service in a call center environment, then a reverse phone lookup service can help to keep your employees safe. Often, disgruntled customers will call up and harass employees that work for these types of businesses. With a high quality lookup service (yes, you may need to pay a small fee for a detailed service), you can locate the contact information for the harassing person, and forward it to the proper authorities to take care of the problem. These days, you can never be too careful about protecting your employees. Collections One of the best ways that a reverse phone lookup service can help save your business money is by assisting with collections. A service like this can allow you to do the collections yourself, by helping you to locate the contact information for those with seriously past due accounts. All you have to do is find a current number for the customer, even a cell phone number will work with a high quality service. Once you have obtained the number, you can use the reverse lookup feature to find their current address, and then follow up with other collection methods. Supplement Your Client List In these technical times, it is very rare that you ever get an actual physical address for one of your customers, clients, or business associates. However, for various marketing reasons, this is always a good thing to have. So, what can you do? You can use a reverse phone lookup service to gain the address for your clients and customers using just their telephone number. These addresses can help you keep in touch, and send them information about your business, that they would not have ever gotten without this useful technique.
A high quality reverse phone lookup service can help to both save and make your business a large amount of money.
Click here if you would like us to contact you with our recommendations!
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Save Time and Money with Voice Broadcasts
Many administrative aspects of your business require that you pick up the phone and call a customer: a necessary but time and resource consuming endeavor. With Ifbyphone's Voice Broadcast features, you can save time and money by automating these calls, and free your staff to focus on growing your business. With Ifbyphone, automated outbound calling can do a lot more than just push robocalls out to a list. Voice Broadcast turns outbound calling into two-way communication. Like conventional automated calling, Ifbyphone lets you send information like appointment and meeting reminders, or inform people of schedule changes and closings. For example, a medical office can automate appointment reminder calls that include an option for the patient to reschedule their appointment by pressing 1 to be connected to the receptionist; real estate management firms can inform all the tenants in a building of upcoming scheduled maintenance; car dealers can call customers to remind them of required service and make the appointment at the same time; or any business with growing accounts receivables can easily call customers on day 31 before the receivables begin to age. If you call your customers on a regular basis Ifbyphone's Voice Broadcast can help you. Simple broadcasts take less than five minutes to build and schedule and you can even deliver one message to responding answering machines, and a different message when a live person. You can even add "Press 1" to connect to me options to your messages. Broadcasts can be personalized to automatically include the person's name, appointment date and any other pertinent information. Setting it up is as easy as filling in a spreadsheet. One school district uses Voice Broadcast to call all substitutes with a request to teach a specific grade at a specific school. If the sub can take that position, they press one to be connected to the dispatcher to inform the district that that class has been taken care of. And, unlike e-mail which can be blocked by spam filters or ignored till later, everyone either answers their phones when they ring or they check voice mail on a regular basis.
Sounds good? Click here and we can get you started immediately!
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Featured Article

First Communications is a leading facilities-based telecommunications provider with over 20 years experience customizing data and voice solutions. Over the past eight years, First Communications has grown into one of the largest integrated telecommunications companies in the Midwest including metropolitan areas such as Akron, Cleveland, Columbus, Pittsburgh, Chicago and Detroit.
With one goal in mind, First Communications continues to develop advanced, scalable solutions for our commercial customers. No matter what the size of your business is, our technology offers sophistication without complexity. The Essential T1, specifically designed for flexibility, is ideal for any growing business. First Communications understands the importance of staying competitive and is committed to providing customers with strategic, manageable solutions.
First Communications is dedicated to providing its customers the best possible customer experience. When calling First Communications, customers do not have to navigate through complicated menus or experience long discouraging waits on hold. A live person answers the phone every time you call. To ensure 24x7 network availability, First Communications Network Operation Center (NOC) employs a team of 24x7 switch engineers. The organization also has a team of field technicians who manage customer premise equipment installation and maintenance. The customer premise field technicians handle over 10,000 truck rolls annually.
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