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Using Your Portal
As most of you should already know, we have implemented the use of secure web portals over the past year. These portals allow you to access your tax returns prepared by us as well as any supporting documentation that was provided to us. The portals have proven to be a great convenience to many of our clients when they've needed to provide info to banks, mortgage brokers, and other third parties to obtain loans, refinance mortgages, etc. We wanted to send this reminder so that all of you understand how to access your own secure portal.
Everyone will access their portal from our website - www.sunderlandcpa.com. Along the right side of our site is a CLIENT CENTER. Make sure the "Client Login" radio button is selected.
If you are an individual tax client (as opposed to a business tax client), your Username is your email address (usually the primary taxpayer's email address) and your password is your SSN.
If you are a business tax client, you were provided your login credentials via email when we completed your 2010 taxes. If you are a business tax client AND an individual tax client, we are in the process of merging the two portals into one portal so that you can see everything via one login. If this applies to you and we have contacted you with your new login credentials, please contact us and we will get that setup for you.
Once you have logged into your portal, you will see a "My Tax Documents" and a "Document Presentation" folder (some may only see the Doc Pres folder). Please disregard if it says that there are "0 new documents". You can go into these folders to find either your tax returns and/or your supporting documents.
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