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8 Tricks That Will Help You Connect With the Right People
|It's a question most of us have asked ourselves: What makes
successful people so, well, successful? It's tempting to think that
those at the top of the ladder know something the rest of us mere
mortals don't-quite simply, what sets you apart from the competition is
your ability to connect. Here a few simple tips that have helped some
of world's most successful.|
1) Pretend that every single person you meet has a sign around his or her neck that reads, "Make me feel important." This
was the life philosophy of Mary Kay Ash, the well-known cosmetics
mogul. Her genuine concern for others catapulted her out of poverty and
was the secret to her success.
2) Seek out a common interest.
People want others to be like them. Establishing that you and a client
root for the same baseball team or volunteer at the same charity will
go a long way in making you relevant in his eyes!
3) Don't work from a script.
Try to scrap the memorized pitch in favor of a more natural
conversation. You'll seem more at ease and authentic-and your prospect
will be less tempted to think that you're fluffing up the facts.
4) Remember the remarkable.
Entrepreneur Sunny Bates makes a point to identify and write down the
things that stand out to her in every conversation. She then references
those statements in future interactions-and has been amazed by the
reactions she's gotten when others realize that she has paid attention
to and valued what they've said!
5) Cultivate curiosity.
According to Lee Iacocca, former Chrysler CEO, "A leader has to show
curiosity. He has to listen to people outside of the 'Yes, sir' crowd
in his inner circle. Businesspeople need to listen at least as much as
they need to talk. Too many people fail to realize that real
communication goes in both directions."
6) Act like a good listener.
(Don't let your body image betray you!) We're constantly bombarded with
information, so it's almost instinctive to tune it out. When you're
interacting with someone, you need to consciously change your body
language to reflect that you want to receive information; otherwise, it
may appear that you're trying to get away from it. Remember, your face
says it all.
7) Resist the urge to be a one-upper.
Perhaps you feel compelled to share that you battled the flu for twice
as long as your colleague. Or maybe you're dying to tell your client
how great your vacation to Hawaii was after she mentions her trip to
the lake. Three words: Don't. Do. It. When you're always trying to top
other people, you're ruining communication.
8) Ask effective questions.
When you're communicating, remember: garbage in, garbage out. If you
ask the wrong questions, you'll get the wrong answers-or at least
different answers from the ones you were hoping for. Think about what
you're hoping to learn, and remember that an open-ended question is
almost always more effective than one that elicits a simple "Yes" or
|The Little Things Can Add Up|
What driving an extra
ten miles a day can do to a business' bottom line.
Have you heard the story about how much a Starbucks Coffee
The employee who wants to earn $ 50,000.00 annually is
clocked at $24.03 per hour or $6.00 per quarter hour. Two fifteen minute breaks
a day = $ 12.00 per day x 5 days = $60.00 + a 12 ounce latte @ $2.75 per cup 2x
per day = $5.50 per day or $27.50 per week. Combine the time and latte for a
weekly investment of $87.50 or $4,550.00 per year. Can the same be said for driving an extra 10 miles due to
routing, side trips or unauthorized vehicle use?
Let's assume a driver's total of side trips, routing errors,
unauthorized use or getting lost averages 10 miles a day. What are the simple
costs involved? Gas right? Let's take a closer look.
Total Mileage: 10 miles per day or 50 miles per week
A vehicle averaging 12 mpg = .08 gallons used daily x 5 days
= 4 gallons used weekly @ $2.75 per gallon = $11.00 cost per week or $572.00 annually. Not enough to make a major change right? Then consider this:
Let's say your technician is paid a base rate of $ 20.00 per
hour. If the technician drove 10 miles out of the way is that also 10 additional
miles to return? A vehicle driving an average of 40
miles in a one hour period equates to 20 miles in a typical half hour or $10.00 of the labor paid. $10.00 per day (1/2 hour of lost labor) equates to $
50.00 per week or $2600.00 per year. The loss of time devoted to driving means a loss of billable
or productive time to the company. A technician billing $75.00 per hour
would essentially lose $187.50 per week or $9750.00 per year.
Now come the tougher questions -
Naturally, the costs can vary depending on each situation.
The problem is, those numbers would actually drive up the loss. Whatever your
case, most business owners don't realize the total monetary loss from such a minor
infraction. Scheduling or running a FleetBoss Stop Detail/consolidation report will
identify this type of problem instantly. In a year of driving an extra ten
miles a day, a single employee can produce $12,922.00 of bottom line profit
losses. With this annual figure, the bigger question may be how long has this
employee been working for you and is there more than one? Pass the Starbucks.
What cost is the extra mileage or wear
(oil/tire/engine) on a vehicle based on driving an extra 2600 miles annually?
What additional fuel is being used if the driver
is speeding? According to Money magazine, every 5mph over 60mph costs an
additional .20 more per gallon of gas.
What liability from insurance or risk does the
company have during these additional ten miles?
|GPS In The News|
|Army Special Forces To Get GPS- Enabled Watches|
These proposed GPS watches will come with 20 channels all-in-view tracking
with a large LCD and 80000 tracking points. "The watches will gives
forces an ...
Q. Should I disconnect the vehicle GPS tracking device
before jumpstarting a vehicle?
A. Whether the unit is hardwired or connected at the
diagnostic port of the vehicle you should always disconnect the GPS device
before jump starting or replacing the battery. In most cases it will not affect
the GPS device; however an improper jumpstart could inadvertently damage the
Vice President of Operations
a new customer to FleetBoss and receive one free month of monitoring
for each vehicle unit activated. Contact your FleetBoss representative
or e-mail email@example.com
Customers like you deserve the most
generous referral rewards program in the GPS industry. So we want to
help you receive hundreds of dollars worth of free monitoring.
tell other businesses about FleetBoss and how much you value your GPS
solution. When they buy from us, you get a free month of monitoring for
every unit they purchase. For example, if a referred client buys 10
units from us, you get 10 unit's worth of one month monitoring free.
Offer Expires: January 1, 2010