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www.resgroup.com        425-277-4760     info@resgroup.com 
In This Issue
Training News
What Color is Your Cow?
Microsoft Dynamics CRM 4.0 Adapter
When Free Doughnuts and Casual Fridays Aren't Enough
Microsoft Dynamics GP "11" Preview
Are you on the latest service pack?
Service Pack 4 is the latest service pack available for Microsoft Dynamics GP 10.0.  This service pack adds new features to your Dynamics GP 10.0 system with Extender and Payroll.  To download this service pack on CustomerSource click here.

Don't have access to CustomerSource?  Contact Ann Hauke and get setup today!
Microsoft Dynamics GP Tip
Remove means Delete!  In all but three places in Dynamics GP, when a user elects to Remove records, the record is being DELETED from the system.  In three places, Paid Transaction Removal, Reconcile/Remove Sales Documents, Remove Completed Purchase Orders, if history is being kept, the transactions are actually moved from open tables to history tables.   Yet in all other places, Remove means Delete.

Get 30% Off Your Business Ready Licensing (BRL) Transition

Drive business productivity by moving Microsoft Dynamics GP to BRL.

Read more about it.

Data Loss Statistics
93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found themselves without data management for this same time period filed for bankruptcy immediately (National Archives & Records Administration in Washington).

Click here to read about Why Online Backups Make Sense
Attention CPAs

The end of the year is getting near.   Do you need to earn CPE credits?  Here you can get them online.

Fun Fact

The first hard drive available for the Apple II had a capacity of only 5 megabytes.

Follow-us on Twitter

Twitter

The Resource Group is now on Twitter!  Want to follow-us?
TRG Sponsors Seattle Goodwill's Glitter Gala Event.

A Dinner & Fashion Show on November 5th to raise funds for Goodwill's free Job Training and Education Programs.


Newsletter - November 2009
Greetings!

Greetings!
 
Is your company dynamic?  Is it energized?  Is it continually changing, growing, adapting?   Does it look different this year than it did this past November? 
 
It should. After the tumultuous year we've just experienced in the business world, it undoubtedly does.  But what triggered your business strategic shifts?  An ailing economy?  Decreased demand?  Or were your modifications employed in order to grow, to shift focus, or to conquer?
 
As we welcome family and friends to gather around our tables for the feast of Thanksgiving this month, it is time to think about what drives our dynamism.  As we give thanks for the rebounding economy and hopeful economic forecast, we focus this newsletter on productive change.
 
We encourage you to contact us when your dynamic tactics require technological support, and look forward to hearing from you.

Sincerely,
 Gold Partner Logo

Ann Haucke
The Resource Group
Training and Event News!
4th Quarter Training Schedule for Microsoft Dynamics
Learn how to use your Microsoft Dynamics software system more efficiently by taking one of our classes!

FRx Class Added for November 12-13th
Due to popular demand, we have added an additional FRx I Class for November.  Register Now!

FRx Report Design Essentials II -
Get 10% Off December Class

December 17-18, 2009 | 8:30 a.m. - 5:00 p.m. | $900 Per Person
Have you attended FRx Report Design I and ready to continue on to more advanced training?  Register for our December FRx Report Design Essentials II class!
Register Now!

TRG Now Offers Classes for Microsoft Dynamics CRM!
Take a 3-day course in Microsoft Dynamics CRM to gain a full understanding of your solution from Service to Sales.

FREE Microsoft Dynamics GP Workshop
Learn How to Make Your Reporting Easier in Microsoft
Dynamics GP!
Tuesday, December 8, 2009 | 9:00 a.m. - Noon
Microsoft Civica Center in Bellevue
Register Now!

Record Attendance for RG Connect 2009, The Annual Microsoft Dynamics GP Customer Conference
We had 151 people attend RG Connect in September this year at the Bell Harbor Conference Center in Seattle!  Thank you customers for making this event successful and for spending the day with us to get more value out of your Microsoft Dynamics solutions.  Visit the RG Connect website to download presentations and mark your calendars for RG Connect 2010, Friday September 17, 2010.
What Color is Your Cow?

Cow What makes your company extraordinary?  What is it about your service that forces a consumer to share your name with friends?  What aspect of your product sets it so far apart from the competition that it almost stands alone?  What makes your business remarkable?  If you are not sure how to answer these questions, then you need to understand the concept of the Purple Cow, an exciting business concept explained by Seth Godin in his bestselling book of the same name. 
 
Click here if you'd like your business to be remarkable.
Released!  Microsoft Dynamics CRM 4.0 Adapter
Great excitement surrounds this integration tool for CRM 4.0 and Microsoft Dynamics GP 10.0.  This integration tool is easy to implement: wizard driven installation, system preparation tool, lightweight footprint that utilizes web services and eConnect, and Web Service to web service integration.  The integration tool is easy to use - eight out of the box CRM to ERP mappings.  The built in wizard driven custom mappings make it easy to customize.  There are NO licensing fees for the Adapter.  However the customer needs to have an active Microsoft Dynamics CRM Software Assurance Plan well as an active Microsoft Dynamics GP Enhancement Plan.  For more information contact Ann Hauke.
When Free Doughnuts and Casual Fridays Aren't Enough:  How to Motivate Your Employees
The employer-employee relationship is fodder for all types of comic writing.  It's a complicated relationship demanding a difficult combination of direction, criticism, praise, compensation, and friendship.  Satirists have made millions poking fun at the many ways the mentor-mentee connection can go horribly wrong (think Steve Carell on The Office).  Here, we offer ten ways you can be the most-loved manager in the industry while also increasing employee productivity.  Yes, you can do both.  Continue to article.
Microsoft Dynamics GP 2010 (GP 11) Preview

Want to learn more about Microsoft Dynamics GP 11?  This release focuses on feature functionality combined with taking our Dynamics GP 10 innovations to the next level.

Here are some of the features for Microsoft Dynamics GP 11.0.

  • Printing a GP form (such as a Sales Order) to Microsoft Office Word, along with giving users the ability to print any GP report/form to Word if they so choose.
  • Emailing groups of documents (such as Purchase Orders) with just the click of a button (tons of functionality behind this...stay tuned for more).
  • Allowing those you do business with to login to their own Customer or Vendor Portal, where they can view key information related to their transactions in Dynamics GP, or even make changes to select data within your system (a vendor updating the shipping dates on a PO for example).
  • Charts, graphs and gauges galore!  Entirely new charts, graphs and gauges will be available on both the Business Portal dashboards as well as the Dynamics GP homepage.
  • Want to get more details after viewing the new charts, graphs, or gauges? Version "11" will allow you to drill down from those graphical elements to reports that contain the detailed transaction data behind it, and then drill down all the way from those reports back into the Dynamics GP inquiry windows! 
 
For more information on Microsoft Dynamics GP 11.0 and its time line for deployment contact Ann Hauke.
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The Resource Group

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About the Resource Group
The Resource Group is a Microsoft Gold Certified Partner that focuses on providing Microsoft Dynamics business software and services in the Pacific Northwest.  Since 1988, The Resource Group has helped organizations take their business further by assisting in pre-sales evaluation, implementations planning and execution, and on-going support and services around Microsoft Dynamics.  For more information please visit www.resgroup.com.