| Thanksgiving |
"Gratitude is the inward feeling of kindness received. Thankfulness is the natural impulse to express that feeling. Thanksgiving is the following of that impulse. "
Henry Van Dyke
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| CustomerCare |
We welcome your suggestions as to how we can expand our customer care, so please feel free call or send us a fax or email. If you need supplies or service, we consider that a priority and will endeavor to meet your needs in the most expedient manner. Telephone: 818.884.8554, Fax: 818.884.6696 and Email: robbinsinsurance@attglobal.net
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Our Mission:
We believe that nothing is more important than serving the needs of our clients. We like to touch base on a regular basis so that we know what you need and how to help. We send our Client Call to you each month to let you know that your business is important to us. In every issue, we strive to find the most interesting, effective information and web-based tools for our clients.
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PrivacyPolicy |
The ClientCall is distributed to customers of Kenneth Robbins Insurance Services, and others recipients, by request. We do not sell, rent or share our subscribers' information (subscriber name, company and email address). We highly value our customer's privacy as well as their trust in our discretion and services. If you have any questions regarding our policies, please do not hesitate to contact us. | |
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We're over a month into the Fall season, the days are shorter, football games are longer (maybe it just seems that way) and, if the mercury drops below 70 degrees, we finally get to don our sweaters and dust off our winter wardrobe. Compared to most of the contiguous United States, it's a little hard to differentiate between seasons in Southern California. As we muse on this brilliant insight into the shifting of the earth's orbit, a quote by David Letterman comes to mind: "Fall is my favorite season in Los Angeles, watching the birds change color and fall from the trees."
While it's true that we don't have the pleasure of watching the leaves turn vibrant shades of yellow, gold, plum and red, observe squirrels busily gathering their winter stores or put away our tank tops and shorts in exchange for cozy sweaters and pants of some sort, we do feel subtle changes as we move through the seasons. For instance, around this time of the year, there is usually a decrease in wildfires, the heat waves don't last as long in Autumn as they do in the summer months and it can get chilly in the evening, sometimes even requiring clothing with sleeves. (Only in Southern California do people wear turtlenecks when the mercury drops to 65 degrees ... while wearing sunglasses.)
Early November is your last chance to relax (unless you're at work - no goofing off on the job) and enjoy a little peace in your life before the holiday season shifts into high gear. We celebrated the party season kick-off with the Sucrose Superbowl - Halloween - this past weekend. Halloween signals the beginning of holiday shopping, snacking, baking and snacking - in that order. We all love the festive atmosphere of the season; the office decorations, break rooms filled with homemade goodies (and leftover Halloween candy. One can gnaw on one of those little stale Mars bars for an entire afternoon - a real calorie saver!), the arrival of gift baskets from vendors with those little individually wrapped truffles (melt in your mouth yummy!). It's a wonderful time of the year or at least it seems so in our sugar-saturated state of mind.
Ideally, we should all forego the goodies and chomp on carrot sticks, but that's just not going to happen, right? However, a little preparation for the food fests that begin in a few short weeks will pay off later - like on New Year's Eve when you want to be able to zip up that cute party dress/slacks or wear anything other than the Snuggie you got for Christmas, Chanukah, Kwanzaa or the pagan Winter Solstice.
We all know that too many goodies add inches to our waists, but did you know that sugar can make you look old? Indeed, those frosted cupcakes, fudge and sugar cookies (not to mention the ancient Halloween Mars bars) might be the culprit behind the crows feet around your eyes, not just the villain that adds inches to your waist. Let's put it this way: face lift and liposuction or a diet of broccoli, fish and sprouts. It's the stuff of nightmares, no matter how you choose to work it out. Read more about sugar myths and facts in our InternetIntel.
BTW, Ken was very helpful in providing us with all kinds of great info for this newsletter - sort of a potpourri of useful information. Ah, potpourri - another cinnamon and clove-scented portent of the celebratory season. We knew we'd find a clever segue for the variety of content in our InternetIntel section!
As we continued to sift through our bits of potpourri, Ken sent over a clipping from the Los Angeles Times regarding drug discounts with LARx. The LARx Prescription Savings Card was introduced on August 31st and is available to anyone in the state. You may download the card online or pick up one at various locations such as public libraries and community centers. |
| Enterpreneur.com |
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Mark Stevens: The Heat-Seeking Sales Machine
Celebrate Your Customers
Instead of saying 'thank you,' show customers some real appreciation by giving them your time.
By Mark Stevens, September 30, 2009
...Great salespeople know that it is critical to start with the customer, take a step back to determine what will delight them to make the sale, and then fast forward again to shower the customer with love... click here for the full article Celebrate Your Customers |
 InternetIntel |
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Myths and Truths About Sugar: Sadly, the goodies may add years to your face, increase your cancer risk and can be a factor in causing Type II Diabetes. We'll pass the box of tissues after the sobbing subsides...
LARx Card FAQs The LARx Prescription Savings Program has been designed to lower the cost of prescriptions for the residents of Los Angeles County. There is no registration or qualifications required to utilize the LARx Prescription Savings Card and the program is absolutely free. You can download the card and start using it right away. Below is a link to the Pharmacy locator page where you'll find participating providers:
Ice-Qubes - no, our spellchecker isn't on the blink - is a company that creates preparedness packages. Ice-Qubes are designed with bright, attractive graphics, in a handy box with a handle which makes it easier to tote and store the kits. Ice-Qubes has a full line of products, from individual kits to special needs (pets and babies). Consider giving Ice-Qubes as a holiday gifts or as baby shower, wedding and house warming gifts (they also make nice presents for seniors, students, babies and pets).
Ice-Qubes.com: "Preparedness makes us, our families and our communities safer. We welcome this opportunity to work towards the national good. As an increased focus is placed on self reliance and readiness we are poised to help."
You can purchase the Starter Kit for $19.99 or the Ice-Qube Essential kit will help you survive three days. The Ice-Qube Essential includes food, water and essential rescue and survival supplies. This all-inclusive kit contains over 100 items and can be purchased for $575.00
The Ice-Qube product list is too long for this newsletter. We recommend that you check it out their web site.
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 BulletinBoard |
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We've been hard at work, updating and reformatting www.robbinsinsurance.net. We added a Client Information Center, where you will find breaking news regarding benefits, locations and schedules for vaccinations, as well as links to other value-added benefits for our clients, such as LARx cards and more. We posted downloadable Employee Benefit change forms and COBRA enrollment forms on our new FAQS and Forms page. We take your privacy and security very seriously, so we will not post forms that with any specific policy information on our web site. However, we'd love to get your feedback and suggestions regarding robbinsinsurance.net - what can we do to make this site easier to navigate or more useful to you? After all, we created this site for YOU.
www.RobbinsInsurance.net is a client service site, not a sales tool (although we won't turn away referrals or new business : )
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| About Us:
Kenneth Robbins Insurance Services
20501 Ventura Blvd., Suite 384
Woodland Hills, California 91364
Tel: 818.884.8554,
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