CRS Certified Residential Specialists Maryland / DC Chapter August/September 2011
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COMING TO MAR's OC 2011 CONVENTION?
The September Quarterly Meeting/Luncheon
is almost here!
Tues., Sept.13, 12 noon to 2 pm at the Convention Center
Speaker: Nationally Recognized CRS's
Allison Mooney!
Don't miss out -- Get it on your calendar now!
Click HERE for the Registration Form
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| Technology Corner | #7 in our MS Outlook Series for 2011
Microsoft OUTLOOK Contact Records:
New Folders To create a new folder: Right click on the folder that you want the new folder to be created in. When the menu appears, select New Folder When the New Folder dialog box appears, give it a name. Click OK to save. You'll probably want to have a folder to transfer any messages that you want to keep as a permanent record, and then once you've replied to incoming messages, you can drag them into that folder. You can also drag sent messages that you need to keep a record of into the same folder. Outlook will link the messages to the Contact's record. |
| Did You Know? |  Real Estate Trivia...
Q. Whose mansion sold for about $2 million after just one day on the market? A. Soon after the death of George Burns his home was put on the market; the home sold in 24 hours. Q. Which U.S. hotel has more fountains than any other hotel in the world? A. The Bellagio Hotel in Las Vegas, Nevada has more than 1,000 fountains embellishing an 11+ acre artificial lake. Some men in a pickup truck drove to a lumber yard. One of the men walked into the office and said, "We need some four-by-twos." The clerk asked, "You mean two-by-fours, don't you?" The man said, "I'll go check," and went back to the truck. He returned shortly and said, "Yeah, I meant two- by-fours." "All right. How long do you need them?" The customer paused for a moment and said, "I'd better go check." After a while, he returned to the office and said, "A long time... we're gonna build a house!" |
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Message From The President
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Message From The President
Dear CRS designees, candidates and interested agents and affiliates,
Congratulations once again to the newly elected officers for 2012, Gretchen Conley, Dan Quinn, Jan Brito and Sharron Dorsey! In October we invite you to join us as we will be walking in Baltimore to raise money for the American Heart Association and in December you are welcome to attend our installation luncheon in Havre De Grace. Congratulate the incoming leadership and volunteer on a committee. It is a great way to get referrals. Bring friends you think might benefit from earning their CRS designation and remember to sign up for Business Planning, CRS 200. Go to: www.MDDCCRS.com ; click on "registration forms". It is never too late to join CRS as a general member to save while taking classes to earn your designation. Invite your friends to join. It is the best networking around!
With a successful "sold out" networking Cruise on the Potomac at the mid-year CRS meetings in Washington, D.C. behind us, we are preparing for the Ocean City MAR conference and CRS booth. There are opportunities to participate at the booth this year if you are interested, contact Vivian Feen, our Public Relations Committee Chair.
Gearing up for the second half of the year, I have found a sudden urgency in the market that was lacking earlier. Perhaps the buyers and sellers are sensing that low prices and low rates cannot last forever. I hope you are all enjoying your summer, doing well and I hope to see you at an event or class in the next few months!
Best wishes,
Linda
Linda Kangrga, MD/DC CRS President 2011
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Your Local Chapter News - MD/DC CRS Classes
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Need another course for your CRS Designation?
Want a refresher?
Here's a terrific 1 day course coming up:
Exclusively by Referral - The PROgram
by Ed Hatch
October 4, 2011, in Annapolis
Register HERE
and then don't miss the last 2 day
MD/DC CRS Class scheduled for 2011 -
Business Planning CRS-200
by Robert Morris
Plan ahead now - Your local MDDC CRS Chapter is offering the CRS-200 Business Planning 2-day course
October 11 & 12 in Annapolis.
Register HERE
Looking forward to seeing you at class!
Sincerely,
Sharron
Sharron Dorsey, Education Chair
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| CRS OCEANFRONT OPPORTUNITY IN SEPTEMBER!! | |
VOLUNTEER OPPORTUNITY!
Vivian Feen is looking for a few good volunteers for a few hours here and there at the MAR Convention in September.
This is a great opportunity to chat with other Realtors state-wide, make connections, and talk up our Chapter at the same time!
Give Vivian a call at 443-794-4106
or send her an email: VivianFeen@mris.com

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| Chapter With A Heart | This year's Chapter With A Heart events and fundraisers are going to WOW you!! The theme this year is
Heart, Mind, and Soul SAVE YOUR SHOES! At the OC MAR Convention in September, we'll be collecting SHOES at the CRS Luncheon with SOLES4SOULS so save 'em up!
And then our Chapter's second FUNDRAISING WALK for 2011, on October 22nd: for Kintera - the American Heart Association Heart Walk in Baltimore MD HEART ASSOC. SIGN UP ONLINE - TEAMCRS !! .Sign up online, and contact Lynette Bridges-Catha directly at 443-497-3128 for more information. * * * * * * * |
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Networking ABC's Series -- Making the Most of your CRS Designation
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Wondering where that CRS REFERRAL NETWORK is that you've heard about? All the CRS referrals from around the country and around the state? Well, we want the system to work for you! Here's part TWO of our NETWORKING ABC's SERIES - From How to Work a Room by Susan RoAne:
The following is a reminder of part ONE of our series:
HOW TO WORK A ROOM
"Today's definition of "working" a room is: the ability to circulate comfortably and graciously through a gathering of people: meeting, greeting, and talking with as many of them as you wish; creating communication that is warm and sincere; establishing an honest rapport on which you can build a professional or personal relationship; and knowing how to start, how to continue, and how to end lively and interesting conversations."
"Networking is a different, though interrelated, activity. It is a reciprocal process that is mutually beneficial, where we share leads, ideas, and information, and it enhances our personal and professional lives and involves follow-up behaviors that create ongoing connections."
"You first have to "work" rooms and then you "network" - that ongoing process of life that is follow-up. Some people confuse the two. There are some people who are excellent minglers and lousy networkers. Others are fabulous networkers for whom the thought of walking into a room full of people and mingling is daunting."
And now part TWO of our series:
HOW TO WORK A ROOM
"There are five major roadblocks to working a room successfully. Knowing where they come from is the first step to letting go of them."
Roadblock #1 "Don't Talk to Strangers"
Roadblock #2 "Wait to be Properly Introduced" (The Scarlet O'Hara Syndrome)
Roadblock #3 "Don't be Pushy. Good Things Come to Those Who Wait" (The Prom King/Queen Complex)
Roadblock #4 "Better Safe than Sorry" (Risking Rejection)
Roadblock #5 "Mangled and Mixed Messages"
"Risking the Roadblocks - These five roadblocks are part of what stops us from mingling, circulating a room." There are specific remedies for each roadblock, fortunately!
"But there is something else that can stop us from moving comfortably around a room, something subtler than the five particular roadblocks... It has to do with self-perception, self-confidence, and self-esteem. People who register low in these areas can talk themselves out of meeting people and feeling at ease talking to them. ...we can change negative self-talk to positive self-talk, and this transformation can have benefits in ALL areas of our lives."
... Susan RoAne's book is about understanding what keeps us from approaching these events with ease and enthusiasm, and what we can do to make them comfortable, pleasant, profitable, and even fun. Join us next month for part two of our NETWORKING ABC's SERIES...
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| Upcoming Events |
COMING TO MAR's OC 2011 CONVENTION?
Our September Quarterly Meeting/Luncheon
is almost here!
Tues., Sept.13, 12 noon to 2 pm
Speaker: Nationally Recognized CRS's
Allison Mooney!
* * * * * * *
Link to Register for Upcoming Events:
* * * * * * *
9/13/11 - September Quarterly Meeting/Luncheon - Register HERE
10/4/2011 - Exclusively By Referral The PROgram - Register HERE
10/11-12/11 - CRS-200 Business Planning & Marketing - Register HERE
12/02/11 - Officers' Installation Luncheon - Register HERE
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CRS BRANDING COURSEThis is a FREE online self-study course that is available only to CRS Desginees. Take it anytime from any computer with an Internet connection. * * * * * * * 2011 National Meetings: National CRS Meetings should be on your calendar now -- November 9-12, 2011 in Anaheim CA The CRS Headquarter Hotel is the Hyatt Orange County, 11999 Harbor Blvd, Anaheim, CA. Link to Register: HERE Don't forget to pencil in NEXT YEAR'S Sell-A-Bration January 19-21, 2012 * Arizona Grand Resort 2012 Mid Year Meetings: May 17-20, 2012 * Washington Hilton (near Dupont Circle) AND
** The Second Annual Cruise! - Friday, May 18, 2012 ** * * * * * * * MD/DC Chapter Consumer Booklets  If you have your CRS Designation and are a member of your Maryland State Chapter, please stop by at our next event and pick up FIVE copies of our Chapter's Consumer Booklet for distribution to your clients. Buyers and Sellers alike will truly appreciate the value you're bringing them when they choose you as their Realtor. Having the value of being a CRS clearly outlined in this high-quality handout is just one more reason to become and remain a Maryland DC CRS Designee. We plan to have the booklets available to hand out to qualified CRSers again at our upcoming events, so use up your FIVE and keep coming back for FIVE MORE!
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Member Connect News - A Turning Point for Housing in 2011?
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Member Connect News
U.S. Home Prices Increase in July
U.S. home prices, including distressed sales, edged higher 0.8 percent in July from the previous month, but they remain 5.2 percent lower compared to a year ago, according to the latest report by CoreLogic. This marks the fourth straight month of price increases. Excluding distressed properties, prices declined 0.6 percent on a year-over-year basis from July 2010 to July 2011. West Virginia posted a double-digit appreciation rate of 14 percent, the highest in the country. Other states that had high appreciation in home prices, including distressed sales, were New York, Wyoming, Mississippi and the District of Columbia. Including distressed sales, states that had the highest depreciation were Nevada, Arizona, Illinois, Minnesota and Idaho.
Thu., Sep. 1, 2011
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Pics - Strategic Planning Meeting September 2011 | |
MDDCCRS Strat Planning Meeting 9 7 2011

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How Many EMERITUS MEMBERS of our Chapter do YOU know? | |
EMERITUS CRS DESIGNATION STATUS
Emeritus CRS Designee Status recognizes length of Council membership and experience in the real estate industry. To qualify, CRS Designees must have reached the age of 65, been a member of the Council for twenty consecutive years OR have been a Medallion Award recipient with at least 15 years of continuous Council Membership, and hold active REALTOR® or REALTOR ASSOCIATE® membership in a local board or state association of REALTORS®. Need an application form? Click here.
CURRENT MD/DC CRS EMERITUS MEMBERS
Charles B. Gilbert Patricia J. Dunn Gitta Maria Finch Billie D. Landbeck Gerrie M. Checkon Lynn Welle Bernice Bridegum
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Your Home - CRS Newsletter Article available to you for your SOI Newsletters - go online! | |
Have you seen this article at www.crs.com? As a Certified Residential Specialist, are you making use of the magazine articles readily available for you to share with your clients? Each month, there's a new two page newsletter full of timely information, waiting for you, one more way CRS is providing value to you, and you can provide value to your clients.
No Leaks
According to the Environmental Protection Agency, water from household leaks can add up to 10,000 gallons of water every year - enough to fill a backyard swimming pool. If your faucet has sprung a leak, H2ouse.org encourages you to keep these tips in mind.
Most faucet leaks are caused by worn washers within the faucet.
Replacing the washer is fairly simple: Cut off the water supply to the problem faucet, disassemble it and replace the washer with a new one. If you're unsure of what type of washer to buy, bring it into the hardware store so you can compare it to similar models or ask a sales associate for assistance. Still leaking? The problem may be in the underground pipes, in which case it's best to call a plumber.
If you're replacing tubing under a sink, be sure to replace the shutoff valve as well. Most likely, these valves haven't been touched in years, so it's best to get a new one when it's being used.
If you wind up going the do-it-yourself route, take photos or sketch and record the order of disassembly. Many homeowners skip this vital step, which leads to even more problems down the road with faulty equipment.
The most important rule? If you feel you can't handle it, call in an expert. Going in blind to fix leaks can wind up costing you if something goes awry.
PLEASE NOTE: The images featured in the Your Home newsletter may only be used within the context of the original article. These images may not be reproduced or republished elsewhere outside of this newsletter format. CRS Members are free to re-use the text of the articles contained in this newsletter, however. |
Pillar-to-Post -- Please support our 2011 MD DC CRS Platinum Sponsor! | |

Complimentary Resource from Pillar to Post
for YOU to USE in your Client Newsletters/Communications:
ALL ABOUT THE BATHROOMS
The bathroom is a great place to start if you're considering making smart improvements to your home. This room affords many opportunities for simple yet effective changes that will not only add value to your home, but also make your bathroom safer and more environmentally sound. Here are just a few ideas:
Low-Flow Fixtures
Cut down on the amount of water used in your bathroom by switching to a low-flow, aerating shower head and faucets. These fixtures can reduce your home's water consumption by as much as 50 percent. Low-flow shower heads will use just 1.2 gallons of water per minute as opposed to the 2.5 gallon average, but the aerating feature makes the water flow seem just as strong.
Dual-flush Toilets
Dual-flush toilets allow users to select the amount of water flushed to correspond to the task at hand. There are two options; for solid waste there is a handle for a full 1.6 gallon flush, and for liquid you can choose a 0.8-1.1 gallon flush. You could save your family as much as 1,500 gallons a year with a dual-flush toilet - that's 60 percent to 80 percent less when compared with high volume toilets.
Safety First
Twenty-five percent of all household accidents occur in the bathroom. Take precautions and select nonslip materials for floors, tubs, and showers, and use bath mats with nonskid backing. Make sure your electrical outlets are protected with GFCI circuit interrupters, which cut off power immediately in the case of a current surge. These should be installed by a qualified electrician. Choose shatterproof or tempered materials when possible, and avoid installing wall fixtures at eye level. Finally, lower the setting of your water heater to avoid scalding and energy waste.
Solar Water Heaters
Water heating represents 15 percent of your home's overall energy consumption. Reduce your household's water heating costs with a solar water heater that utilizes the sun's natural resources to give water temperature a head start. Putting a solar heater on your roof can offset 15 kilowatts of energy per day from other sources and could save you $450 a year.
Article courtesy of Pillar To Post Home Inspection - www.pillartopost.com
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MISSION STATEMENT: The Maryland/DC CRS Chapter will provide Chapter members with superior benefits to maximize their professional performance and profitability in residential real estate, and to provide resources to the real estate community and general public.
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