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Greetings!
With Autumn colors on the horizon, we would like to welcome you to the Fall Issue of Naviant's quarterly eNewsletter. Read about the latest happenings, trends, and educational opportunities in the ECM market from leading industry sources.
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Top 5 Reasons to Attend Naviant's Conference
- OnBase Customer Presentations & Networking with Other OnBase Users
- Full Day OnBase Training & Executive Workshop
- Healthcare & Insurance Sessions Led by Hyland
- 60 Minute Session Tracks: "Business" or "Technical"
- Keynote Speaker, Meagan Johnson, "Zap the Generational Gap"
Plus a Bonus Reason to Attend... Enjoy a Complimentary Monday Night Cocktails & Dinner Reception at The Fields Chop House.
Naviant's nationally recognized annual ECM Educational Conference on October 3 & 4 in Wisconsin Dells brings together over 200 customers, executives, invited prospects to discuss industry trends, learn new ways to solve your business process challenges, and recognize how to best leverage current investments in ECM solutions and strategies. Please register online at our Naviant Conference Registration Page.
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Naviant Joins Blogging World via Naviant Cafe
We are excited to announce our new blog, The Naviant Cafe. This blog, run by Naviant's Professional Services Group (PSG) and updated weekly, will whet your appetite for ECM knowledge, as we serve up articles within a variety of categories designed to help you operate more efficiently, including:
Boxed Lunch | Records storage and scanning conversion issues.
Code Soup | Snippets of common code used to resolve issues and enhance OnBase and Kofax, including html and/or SQL.
Key Ingredients | Specific features of OnBase, Kofax, Brainware, TeleForm, and PaperVision, and how the software functions.
Leftovers | General articles around enterprise content management solutions.
Solution Medley | Particular issues or solution fixes for common support issues around OnBase, Kofax, Brainware, TeleForm, and PaperVision.
The Dish | ECM industry news, critical support notices, new software releases, and upcoming training events.
Tip Jar | Tips and tricks for system administrators for OnBase, Kofax, Brainware, TeleForm, and PaperVision.
The blog also has links to key partner pages, including OnBase Community, OnBaseLinkedIn, OnBase Training, as well as KnowledgeBase site for other partners.
Please come join us at the Naviant Café at http://naviantcafe.wordpress.com.
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| Naviant Support Announces "Naviant Live"
Naviant's PSG team now offers "Naviant Live" chat as another option to support our Tiered customers (Tier 1, 2 & 3). "As a leading support provider, we continue to search for more efficient ways to support our customers, and adding "Naviant Live" is just another way to expand our reach", says Chris Krause, PSG Team Leader.
The chat feature is very easy to use, perfect for non "system down" requests, and integrates with our CRM so your Naviant Live session will be tracked in our system, and you will receive an open ticket confirmation as usual.
To start a Naviant Live session, go to the Naviant Customer Portal. Simply click on the "Naviant Live" button during normal business hours and your chat session will automatically be initiated with one of our team members.
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Naviant Workshop: Developing an Enterprise Strategy for Content Management
Are you an executive responsible for driving your content management strategy across your organization? Please join Naviant and your executive peers on October 3rd in Wisconsin Dells for a roundtable on the What/Why/How's of Developing an Enterprise Strategy for Content Management. This session will cover a wide-array of considerations from an executive's perspective, including key components from BPM (business process), ECM (enterprise content), and RM (records).
The morning roundtable (8:30am - Noon) will focus on higher-level, broad-based strategy creation topics such as why creating a strategy is important, the general concepts and areas of coverage, and delve into strategy creation and keys to successful execution. The afternoon roundtables (1:00pm - 4:30pm) will provide a deeper dive into areas critical for defining and implementing a content management strategy, including IT Architecture and Infrastructure, Process Modeling and Methodology, Metrics and Reporting, and Records Management.
For more information or to register, please contact Jen Barnum via email or at 608.848.0873.
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| OnBase Training Courses: The Virtual Experience
Did you know Hyland now offers an Online Classroom option for all OnBase Training Courses? The course is exactly the same material led by Hyland trainers in a virtual classroom, and it's designed to save you travel expenses and time away from the office. Many customers have taken advantage of this option because of the affordability and flexibility, and the wide variety of course offerings (most courses are offered several times per month)!
Courses include System Administration (regular or Healthcare-specific), Advanced System Admin, Workflow Administration, Workflow Design, Web Server, or API Training. For details on course dates, availability or to register, please contact Jen Barnum via email or at 608.848.0873.
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Naviant is the business process management provider to executives requiring innovative and complete solutions to critical process and document flow challenges.
Sincerely,
Jenifer Barnum
Naviant, Inc.
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