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Greetings!
With snowflakes and holiday cheer in full swing, we welcome you to the winter Issue of Naviant's quarterly eNewsletter. Read about the latest happenings, trends, and educational opportunities in the ECM market from leading industry sources.
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Cheers from President & CEO
Cheers to you and your families throughout this holiday season. Naviant again has a tremendous amount to be thankful for this year... from our customers to our resourceful staff, we are truly grateful.
2010 has been another growth year for Naviant and Naviant Group. We grew our customer base, added support certifications and experienced resources, began philanthropic efforts for Make-A-Wish Foundation, and invested in our internal OnBase system to improve your customer experience. In addition, our commitment to providing best-in-class solutions was heightened when Hyland Software was recently named a Leader in the Gartner Magic Quadrant for Enterprise Content Management (ECM).
- Mike Suter, President & CEO
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Naviant Support: 2010 Recap
2010 has been challenging, fun and fast-paced for our Naviant Professional Services Team, as we continue to deliver quality service and invest in training and software certifications for our team and for all your software support needs. We are committed to improving our close rate, both in terms of percentages and shortening the time between ticket open and closes. Our sophisticated systems allow us to provide status update on issues through e- messages that are sent when issues are opened and closed.
Our projects are consistently on time and under budget, with the addition of Greg Schmidt and Gentry Bieker, our Support Team will continue to...
Read Full Naviant Support Article Here
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Global Trends in Automated Data Capture in Accounts Payable
Despite all the hype about electronic invoicing, Accounts Payable departments worldwide are still inundated with paper. Not surprisingly, AP managers cite manual data entry and lost or missing invoices among their top operational challenges for achieving the perfect order. A recent survey conducted by industry-leading professional associations (IAPP/IARP/TAWPI) and Brainware provides insight into the adoption of intelligent capture technology, shares the key elements of the business case for automation, and provides background on how organizations are planning to leverage data capture in AP and other departments. View Full Copy of Global Trends in Automated Data Capture in AP Report Here.
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Holiday Trivia Challenge
Test your holiday cheer by taking the annual Naviant Holiday Trivia Challenge! Below are ten holiday trivia questions that are sure to get you in the festive spirit. Enjoy and Happy Holidays!
1. Where is the world's largest Christmas tree?
2. What is the first name of Scrooge?
3. How many reindeer drive Santa's sleigh?
4. Who was the author of A Christmas Carol?
5. When is Santa Claus's birthday?
6. Which company made the concept of Santa popular in US?
7. How many ghosts are in A Christmas Carol?
8. Which of Santa's reindeer is named after another animal?
9. How many Christmas cards are sent in the US each year?
10. Which Christmas song holds is the most-selling Christmas
single of all time?
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OnBase Training Anyone?
PS: New to OnBase, or looking to engage deeper into the OnBase Community? Check out the Naviant Customer Support Guide, which provides a "one stop shop" reference for key OnBase support materials, including: how to engage Naviant Support, free OnBase Community Resources available online, overview of Annual Conferences, as well as an in-depth Overview of OnBase Training options.
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Naviant is the business process management provider to executives requiring innovative and complete solutions to critical process and document flow challenges.
Sincerely,
Jenifer Barnum
Naviant, Inc.
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