BTInet has upgraded webmail services with our customers' best interest in mind. Mid-March 2011 we will be ready to offer you a NEW webmail service that is just right for your needs. When you go to Webmail for the first time after the upgrade, you will be given the option to use one of two different interfaces:
Webmail Lite will offer users a service much like our users are used to seeing with a new user-friendly interface and functionality web-based email users have come to expect. This system will be used by our customers with slower internet connections and older web browsers.
Tuxedo™ offers full drag-and-drop functionality and a classy look and feel, an easy to use address book, support of multiple identities per mailbox, and a message preview pane - much like a desktop e-mail client. It requires a higher speed internet connection and a new web browser application.
In addition to all of that, users of both systems will have an additional level of spam scanning. To you, that means less JUNK mail in your inbox!
There is no need to worry - your address books and old e-mail messages will transfer from the old system to the new. When you log in for the first time, any mail existing in your old mail account will automatically get copied to the new mail account.
Unfortunately, any mail filters you have created in the "Mail Filters" section of your old mail account will not transfer. So, in preplanning for this move you may want to make note of those filters so you can recreate them in the new account.
BTInet WILL NOT require you to give us your passwords. If you receive any e-mails or phone calls asking you to enter or give your password - do not give it out! BTInet will never ask for your password.
If you have any questions about this upgrade, please contact Customer Service.
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