Clinic Front Desk Staff Receives Award
AIDET is the hospital's customer service training program for exceptional patient service. At the beginning of each department's meeting, managers share an "AIDET moment" within their clinic. Susan Mirabito, the MDHC clinic manager reports, "...What she did was an example of excellent customer service and going above and beyond, reaching out to a patient. I was very impressed with Yolande's selflessness and generosity. This is a perfect example of the great customer service skills that Yolande possesses." Congratulations Yolande and thank you for being an outstanding example of quality customer service! |
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Child Benefits from Mission Trip to China
Over the summer, we shared that Tammy Frederickson, an Audiologist with MDHC, travelled to China on a mission trip to provide hearing technology to children in rural villages as well as training to their professionals.
While on that trip, they met a little girl named FuMei. No one thought she'd ever be able to hear with hearing aids. Well, they were wrong!
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Annual Family Picnic on September 10
 Join us on Saturday, September 10 for our annual Family Picnic co-hosted with our community partners Colorado Families for Hands & Voices, CHIP of Colorado School for the Deaf and Blind, and Kaiser Permanente. Taking place at General's Park in Aurora (corner of Colfax and Peoria), we have an afternoon of fun activities planned for you, including:
- Bouncy castle
- Angelyne the Amazing Deaf Cattle Dog
- Pinanta
- Hula hooping contest
- Arts & crafts
- Face painting
- BBQ
Please bring a side dish, dessert, or drink to share. We will fire up the grill with hamburgers and hot dogs for all! See this flyer for more detail.
RSVP to:
MDHC: mdhc@uch.edu or 720-848-3042
Maria Rodriguez (Spanish-speaking families): ismara17@hotmail.com or 720-207-3661 (habla espanol)
Folleto en espanol!
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Technology Workshop for Consumers on September 24
Partnering with Hearing Loss Association of America (HLAA), we are offering a no-cost workshop on Saturday morning, September 24, to update and educate the general public on their personal listening technology options and advancement in hearing research. Some highlights of the workshop include a Keynote presentation from 2010 Oticon People Award winner, Jim Detterline and an update on implantable devices from Dr. Jenkins. RSVP required due to limited seating available: mdhc@uch.edu or 720-848-3042 |
| Campus Connections YouTube Video Now Available!
We're excited to release our YouTube video of the Teen Program Campus Connections summer camp that took place this past July. Enjoy!
http://www.youtube.com/watch?v=mtpAKd3f7wU
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Sign Language Classes Beginning Again
 Starting the 2nd week of September, a new series of 12-week sign language classes will once again begin at the Marion Downs Hearing Center. In response to community need, a new level as been added: Beginner's II. Payment at the time of registration is required to secure a spot in our classes. |
Marion Downs Recognized by the Centers for Disease Control (CDC)
On Wednesday, August 24, Marion Downs was honored at a luncheon by the nation's Centers for Disease Control for her significant work in the field of newborn hearing screening. "Downs started the first infant hearing screening program in the country in Denver in 1963. Today, more than 95 percent of all babies in the U.S. are screened for hearing loss at birth, a direct result of Downs' determination to find and help children with hearing deficits as early as she could..."
Congratulations, Marion! |
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