November 2010


" Deep listening is miraculous for both listener and speaker. When someone receives us with open-hearted, non-judging, intensely interested listening, our spirits expand."

-Sue Patton Thoele

Over the past ten months, I have written about all sorts of problems and issues in communication. This month's topic is the most important communication skill anyone can develop - listening. In fact, I found so many quotations about listening, it was hard to choose, so I'm going to use a few.

"Everything has been said before, but since nobody listens we have to keep going back and beginning all over again." - Andre Gide

We are a population of non-listeners. Even those who are moderately skilled at listening have to work at it. Read more...

SMWBE header 2010

It's that time again. Wednesday, December 8, at the Freeman Coliseum, you have the chance to attend the biggest small business contracting conference. And there is no cost to attendees! Meet Federal, state, and local agencies, and private companies that are looking for vendors like you! Visit and register here. If you are interested in volunteering, fill in the form here or email me.

Fill Your Home scentsy thanksgiving
with Fragrance!

Scentsy Wickless Candles are the hottest new thing in candles.  Because Scentsy is an electric system, there is no flame, no soot and no hazard, therefore safe around children and pets. There are over 80 fragrances available as a low temperature wax for the three sizes of warmers, Scent Circles and Room Sprays. Other products include Fragrance Foam available in five fragrances; Travel Tins, available in 25 fragrances; and Scent Paks available in 15 fragrances.  As an Independent Scentsy Consultant, my friend Joan Frenzel would be happy to help you learn more about Scentsy products.  Please visit her website at https:/beautifulcountry.scentsy.us or contact her at jfrenzel@live.com to learn more.


Last month, I asked for
  the shortest word in the English language that contains the letters a,b,c,d,e, and f?
Joan Frenzel with Scentsy knew the word was "feedback."

This month, some Thanksgiving trivia.  Where did the superstition of the turkey wishbone come from?
The first correct answer will win a $25 gift certificate from Nicavid's Bakery or Starbuck's.

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Communication Coaching

If you need training in communication, consider one-on-one coaching with me. I offer individualized Communication Coaching. No matter what your communication needs (improving your grammar and sentence structure,  putting together and rehearsing a presentation and getting over your nerves, dealing with difficult people, leading a team, crafting your sales message), I can help. If you need to make real personalized progress, call 210-863-2250 or email crystal@crystaldarby.com for a free initial consultation and assessment.
Crystal Communications
6000 Trone Trail
San Antonio, Texas 78238
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