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Embracing CHANGE
January 2009
In This Issue
Embracing CHANGE
Love Music?
Upcoming Training
Join Our Mailing List!
Quick Links
January 6
Business Writing Basics 1
January 22
Managing CHANGE
January 27
Greater Connections Mixer

February 3
Business Writing Basics 2
February 12
Chamber Roundtable 
- I'm MC
February 19
Professional POLISH
March 3
Business Writing Basics 3
March 12
Chamber Roundtable 
- I'm MC

March 19
Email Etiquette
Happy New Year!  As I write this, I am in Illinois visiting the cutest two year old in the world, my grandson, Moses. (His Mom and Dad are gorgeous, too!) I hope your year is filled with family, friends, and finances.
Embracing CHANGE
change "In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists." - Eric Hoffer

Change.  For some, it causes a ripple of excitement.  But for most of us, it's a concept that portends problems.  Sometimes the mere mention of the word can cause immediate stress. 

Reacting to change
Some of us embrace change, any kind of change, even if things are going perfectly well.  Some of us resist change, no matter how needed it may be. Some sit in the middle and explain that change is all right, but only when needed.  You'll hear "if it ain't broke, don't fix it" from these folks.

Change isn't usually good or bad. It just is. Our lives are changing more rapidly than many of us are able to handle comfortably.  If you happen to be one of those who have a natural tendency to move toward change, you probably take the current economic, political, and social changes in stride. Most of us are simply more comfortable with familiarity, even if what we are used to is not to our advantage. 

Your reaction determines your success
How you react to change very often determines your success. The most successful businesses are those that are able to evaluate the changes in society and the marketplace and adjust quickly.  Your reaction to change may determine your stress-level and, by extension, your health.  Digging in your heels when things around you are changing, especially those things over which you have no control, can deplete your energy.

Learning to adjust
If you are naturally resistant to change, how can you learn to adjust?  What can you do to handle change in a productive way?  As with anything else, the first step is to admit you have a problem. (smile) Because change is inevitable, being able to adjust to it is a necessity, or as the quote above explains, you will find yourself ready to succeed in a world that existed a decade ago - or, at the rate we are changing, even a year ago.  Preparation for a world that no longer exists is not advantageous, is it?

Once you have accepted that change is inevitable and you have a natural tendency to resist it, there are specific steps you can take to make change easier to cope with.

Over the last five years, I've used this newsletter to discuss a number of things - business writing, living your dreams, customer service, among others. 2009, without a doubt, is going to be a year of change for all of us.  So this year, I'll discuss ways to manage - and even embrace change. I hope you will join me.
Visit the Snorting Pug Music Shoppe
grunting pig My friend, Denise Gregoire, has been collecting records for ages.  Now she's sharing those vinyl albums (remember those?) and CDs at Craftiques Mall, 6751 Bandera Road, 210-523-0232.
Denise specializes in music from the 1930s-1960s a specialty and includes country, pop, rock and roll, Spanish/Tex Mex, jazz, big band and classical Denise also has some beautiful one-of-a-kind  gift items, including jewelry.
If you are looking for specific items as gifts or to complete your collection, you can email Denise at or visit her store at Cratiques. You can also visit her website. Please tell her I sent you.
blue puzzleLast month, Nancy Lewis, from the Bexar County Sheriff's Office,
knew that December 25 was chosen as the day that Christians celebrate the birth of Jesus because it was already a day of celebration for pagans (Sol Invictus and Winter Solstice).

This month, what is the oldest building in San Antonio?  What other "oldest" records does this building hold? The first person with the correct answer will win a $25 gift certificate at Nicavid's.
Crystallizations Training
Sign up for my Business Writing Training Series, which starts on January 6. I'm offering one two-hour session each month for the next three months for $80. Visit here for more information on this series. Brush up on the basics of business writing - good grammar, punctuation, and sentence structure. Learn how to create effective letters, memos, and e-mail. Discover tips for editing and proofreading and why you can't count on spell-check to save you. I promise to make it entertaining as well as enlightening.

Also in January, I'm offering a two-hour session on Managing Change.  Develop the skills needed to manage change, overcome resistance to change, and create an effective team response to change in the workplace. Discover ways to reduce productivity loss during times of change. You will learn steps to create a positive working environment through personal responsibility and make change work to your benefit. This session is $30 per person and group discounts are available. Join us on Thursday, January 22.

All sessions are held at The Greater San Antonio Chamber's Small Business Resource Center,
 1100 NW Loop 410 Ste 109, San Antonio, TX 78213 in the H.E.B. Federal Credit Union building, near the corner of Blanco Road and N.W. Loop 410. Call 210-863-2250 or email me at to reserve your space at either program.
Embrace change in 2009!


Crystal Darby
Crystal Communications