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Dear Manufacturer and Distributor Partners,

The chart below reflects Project installation activity by manufacturer and state from October 1st, 2008 to May 24th, 2010. 

May manuf chart

Introducing a New Ductless Heat Pump Preferred Product List
The NW DHP Project is pleased to offer the Ductless Heat Pump Preferred Product List as a resource for utilities, contractors and consumers. The Ductless Heat Pump Preferred Product List includes important product information such as energy efficiency ratings, tax credit eligibility and indoor/outdoor unit capability. Utilities, contractors and consumers can use this list to identify energy efficient units available in the marketplace. Manufacturers can use this list to communicate information about their energy efficient products. To view the Ductless Heat Pump Preferred Product List and criteria for inclusion, visit the Manufacturers/Distributors > Product Information section of www.nwductless.com.

To inquire about adding products to the DHP Preferred Product List or for questions, please contact Erica Thompson at ethompson@fluidms.com or (503) 808-9003 ext 107.
Best Practice Installation Guide
The Project recently developed a Best Practice Guide for Ductless Heat Pump Installations. This contractor's guide provides information and suggestions to help installers achieve successful DHP installations.  Copies of this guide will be mailed to all Project oriented contractors in June. We encourage you to download and review this guide and have it available to contractors for their reference.  A limited number of weatherproof guides are available through the Project - please contact Emily Martin at 503-808-9003 x. 135 or emartin@fluidms.com for more information or to place an order.
Torque Wrenches
Project contractors are being advised to use a torque wrench when connecting refrigerant lines on all ductless heat pump installations.  Many contractors have contacted the Project inquiring about where to obtain proper torque wrenches for the systems they are installing.  The Project will be directing contractors to distributor partners to obtain the needed tools; please let us know what torque wrenches you stock and any other information on torque wrench availability at your location by contacting Emily Martin at 503-808-9003 x.135 or emartin@fluidms.com.
Installations at Columbia Hills Retirement Center
CR PUD check presentation
The Project would like to recognize the completion of 33 Mitsubishi single zone ductless heat pump installations by Columbia NW Heating in the Columbia Hills Retirement Center in St. Helens, OR.  The multi-unit application was facilitated by Columbia River PUD.  The Center's manager commented that the installer did a wonderful job installing the units and the residents are very happy with the comfort the ductless systems are providing.
Program Contacts
If you have general questions about the NW Ductless Heat Pump Project or for more information, please contact:
 
Erica Thompson
ethompson@fluidms.com
(503) 808-9003 x. 107
 
Thank you,
The NW Ductless Heat Pump Project Team
May |  2010
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Technical Tip

The Project recommends that contractors record the installed line set length and refrigerant charge at each job site in order to ensure that future maintenance and repair can be performed easily and accurately. Manufacturers and distributors can help us promote this practice by encouraging contractors to mark this information on the interior of the outdoor unit's service panel cover.



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Product Training

Product training is a valuable resource that helps contractors keep up with evolving technology and new products. Please let us know of upcoming trainings that you offer, and we can help communicate this information to contractors through our contractor newsletter and on our NW Ductless Heat Pump Project Event calendar at www.nwductless.com.



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Past Manufacturer Newsletters

Past manufacturer newsletters are posted to our website. Click here  to view updates from past months.



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Free Contractor Sales Sheets

The Project is offering oriented contractors free customized sales sheets to help sell ductless systems. The Project sales sheet communicates to homeowners the benefits of DHPs and is ideal for contractors to use at home shows, in lobbies, and to close the sale when bidding a job. Have your contractors contact Erica Thompson at ethompson@fluidms.com or (503) 808-9003 x.107 to take advantage of this offer.


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Visit NWDuctless.com for more information about the NW Ductless Heat Pump Project.