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February 2, 2011
Twice a month we enjoy sharing what WolfBrown consultants are reading, thinking, and talking about -- what's On Our Minds. It's our way of staying in touch with valued friends and colleagues, and passing along some worthwhile ideas.
Comments? Join the discussion on WolfBrown's Facebook page.
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Preparing for ChangeRebecca Ratzkin
During a recent trip to New Orleans, I reconnected with an urban planning friend, now a professor at University of New Orleans. We exchanged many stories about our respective studies and project work. Since then, I've been mulling over the effects of severe population loss in cities - one of her research topics inspired in part by Hurricane Katrina's effect on the city. Katrina forced New Orleans to undergo dramatic changes in a short period of time, thereby demanding the development of community revitalization strategies. Most of us are familiar with arguments and examples of arts as a means of community development, a driver of urban revitalization, beautification and business development.
A recent Mission Models Money (MMM) paper, titled "Sustainable Ability," argues that we should now focus on art's ability to elevate the importance of intrinsic values in order to adapt to changing conditions, and hopefully resolve or mitigate larger problems such as climate change. In this argument, intrinsic values refer to "what matters on the inside...aspects of ourselves that value community, family, connection to others" that often act as a greater motivator for change than scientific evidence. MMM and others (e.g., The Canadian Geographer's 2004 article "Reimagining Sustainable Cultures: Constitutions, Land and Art" by Nancy Doubleday, et. al.) assert that the arts act as a galvanizing force to strengthen and heal communities. The arts are a vehicle for solving complex issues through re-imagining the future and highlighting different perspectives, and an agent for changing ingrained and destructive behaviors. In other words, community and cultural resilience is a byproduct of a thriving creative sector. A recent Arts Council England paper - Making Adaptive Resiliency Real- explains the importance of arts organizations in the local sphere, why it is important to understand what is happening in the external environment, and how one's work is interrelated to community health and vibrancy.
New Orleans changed overnight, without much warning. Most communities have experienced similarly quick shifts and are anticipating others that will manifest on a much slower trajectory. How can we harness our collective creative voice to anticipate and adapt to change, as we experience it, or better yet, before it occurs?
Discuss on Facebook...
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New Forms of Cultural Engagement
Dennie Palmer Wolf
Crowd-sourcing is the application of democratic principles to content and decision-making, from the design of cars and sneakers, to selecting winning performances (à la American Idol). While its implementation in the arts may send shivers down many aesthetic spines (particularly in criticism, where the most votes means the best painting, musical composition, novel, etc.), the practice opens an important debate about new forms of talent and cultural engagement.
A new instance of crowd-sourcing widens this discussion still further: for the last 50 years, the University of London has been transcribing the papers of the philosopher Jeremy Bentham, publishing 27 volumes. More than half of his output remains to be processed. Beginning last fall, the editors invited anyone with time and interest to join the team. In four months, more than 300 people have signed on and have since produced over 400 transcripts. Here, too, there are shudders. Scholars working on other archives such as the Lincoln papers, who tried similar efforts, point to error-laden results simply not worth the time.
But think about this as more than scholarship- could libraries, archives, or museums use crowd-sourced projects as a way to develop a devoted, informed membership? Suppose every American history or humanities class in New York City (or Houston, or Anchorage) took on one such project - each student learning an era well enough to infer the handwritten words, the habits of scholarship, and a deep appreciation for those institutions that save the record of our past thoughts, wishes, and hopes. Research at WolfBrown confirms that people who played an instrument are the most likely to be concert-goers- in the same way, could transcription or other simple forms of conservation lead to life-long engagement?
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Moses Had No Buy-InJoe Kluger
If you've often wondered why Moses and the Israelites spent 40 years in the desert, it's probably because Moses presented the "Ten Commandments" without first reading Buy-In, a new book by John P. Kotter and Lorne A. Whitehead that deconstructs why good ideas get shot down. The authors use a hypothetical case study about a community library to showcase four primary tactics - confusion, death by delay, fear mongering, and ridicule or character assassination - which some people use in meetings to derail consensus around even the most obviously logical decisions. Kotter and Whitehead offer group leaders specific responses to defuse 24 variations on attacks used by naysayers to hijack meetings. They also outline a five-step strategy for obtaining enthusiastic group support for your ideas:
- Gain people's attention by allowing the attackers in and letting them attack.
- Win the minds of the relevant, attentive audience with simple, clear and commonsense responses.
- Win their hearts by, most of all, showing respect.
- Constantly monitor the people whose agreement you need: the broad audience, not the few attackers.
- Prepare for these steps in advance.
The "Ten Commandments" are undoubtedly one of the more enduring lists of guiding principles ever developed. To avoid your good ideas taking 40 years to be accepted, I recommend using Kotter and Whitehead's methods to get real buy-in.
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