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50% of Americans are bullied at work.
27% of them quit.
Greetings!
Stay tuned each month to learn about everything workplace bully; from tips for targets, to help for employers and HR professionals, to articles by other experts, and more!
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Healthy workplaces go beyond corporate policies: Civility is a business strategy
I've been reading a lot of online articles lately that claim the answer to your bully problem is the implementation of a corporate policy. Even BusinessWeek is guilty.
We can implement policies all day long, but unless they are in alignment with the organization's overall vision and have leadership buy-in it will be like they don't exist at all. Corporate policies are only as good as management and employee support for them.
That means we must adjust the corporate culture and obtain buy-in from everyone (or at least as many people as possible) before we can create a corporate policy that fits within the new, and nice, way of doing things. If the anti-bully/healthy workplace policy is to be effective, it will decidedly be designed to achieve the newly established vision and culture. (In other words, corporate policies do not adjust corporate culture, but they can be used as a tool in the process.)
One sure fire way to gain employee support is to get them involved in developing the vision of a healthy culture and corresponding policies. If staff helps create the vision, it's easier to hold them accountable to it. And when they feel included in the process, they are more likely to take heed to it anyway simply because they have a vested interest in doing so. In addition, when employees are involved their personal values are involved, thereby individual values and corporate values become one in the same.
Asking departments to develop action plans surrounding the new vision is also useful in obtaining support. Action plans are documented procedures directly related to meeting the new business strategy; and list the actual steps, responsible individual, resources required, measures for success, due date and actual date of completion. For example, a department might decide to perform a specific project as a pointedly collaborative team; tracking their success, how well they work together, and the accountability of each team member. The results would then be reported to management and perhaps the entire organization for accountability.
On a final note, appointing organizational champions can also be helpful. Employee assistance professionals, ombudsman, and even plain ol' employees can fill these positions. Organizational champions would then be responsible for ensuring people are treating one another with civility, respect and encouragement. Champions should also be part of the policy roll-out process in order to obtain their full support of these new responsibilities.
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Communication Tip :
"The key is to arrive to work in a mental state you can positively thrive in."
Excerpted from The Art and Science of Communication: Tools for Effective Communication in the Workplace, by P.S. Perkins (pgs. 3, 4-5 & 16).
The (work) environment starts within you. Many of us can immediately identify our work environments as either positive or negative. But do you realize those labels come from inside you? Too often we look at either of these realms as being simply the result of someone else's actions or responsibility - our bosses, employees, coworkers, management. Not true. Your life starts and ends with you. Do others play a role in the environmental attitude? Of course they do, but only to the extent that you allow them... before you throw in the towel, take a look at what you are adding to the communication environment of the organization.
Make a list of all of the words you use to describe yourself.
Go ahead, write them down. Describe your gender, looks, body image, skin color, class, religion, (communication style, how you feel when the bully is around, how you feel when the bully is not around, your work ethic, your work product, your emotions). Every word you can think of that constitutes a label you attach to yourself.
After you assemble the list, ask yourself, "Did I make up these words? Did I choose these labels for myself?" Which words empower you? Which words limit you? Which images have you struggled to throw off? Which words have you readily accepted, and to your detriment or benefit?
It's as simple as choosing different words.
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Book Pick of the Month
Each month we recommend one book to help you overcome the workplace bully.
The Art and Science of Communication: Tools for Effective Communication in the Workplace
By: P.S. Perkins
Effective communication is the foundation of personal professional success. The better you are at expressing yourself and understanding others determines where you'll go in life. The Art and Science of Communication introduces you to a new way of understanding and using communication in the workplace to achieve better results and greater professional success.
I had the pleasure of meeting this author for lunch, and what an inspirational and divine individual she is! Her eyes light up when she talks, and she is full of positive energy and a love of life. Her book is an easy read and full of practical activities and applications. It will provide insight and understanding to all facets of communication both at work and in life.
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Did you miss our webinar on Sept 17?
It's been getting RAVE reviews!
In Partnership with
The Vianova Group
It's not too late - you can buy it now for only $25.
Check out what some of our attendees had to say:
"Very well done. I feel more informed and empowered to move forward with this issue in my workplace. Thanks again!"
"Timely content, well presented - costs of doing nothing about workplace bullying was convincing information."
"Hot topic presented by a very credible professional."
"Very informative content presented in an organized fashion. No time-wasting fluff. Presenter was obviously knowledgeable."
Upcoming Events
Workshop:
Interviewing & Hiring the Right People Wed, October 14, 2009
9 am to 12 pm
San Diego, CA
Cost: $90 In Partnership with Nonprofit Management Solutions.
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Workshop:
Building a Civil Culture
Fri, Feb 12, 2010
8:30 am to 10:30 am
San Diego, CA
Cost: $35
SDSU's Training & Development Exchange
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"I found that when you start thinking and saying what you really want, then your mind automatically shifts and pulls you in that direction. And sometimes it can be that simple, just a little twist in vocabulary that illustrates your attitude and philosophy."
- Jim Rohn: Business philosopher, author, speaker |
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Interested in our consulting services? |
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By addressing workplace bullying and developing techniques for sustainable change, you can increase employee retention and reduce turnover, reduce absenteeism and medical leaves, motivate, inspire and develop staff, minimize workplace politics, improve internal communication, provide customers with a positive experience, protect your company's reputation, increase the quality and quantity of work product, reduce workplace stress, and improve the health of employees and your organization.
In other words, when employees like their jobs, you have a self-sustaining system that reinforces performance and gives you the competitive advantage.
Find out how we can help. Click here to learn more about our services. |
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Looking for a
job? |
GreatPlaceJobs features approximately 100,000 award-winning employers each month, and individually qualifies each company before they can post available openings. That means they are bully-free places to work !!!
Job seekers also have greater job security working for these excellent employers - especially important in these uncertain times.
Ready to search for your bully free workplace? Click here to join. |
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Need help with your
resume? |
Monster.com reports that it currently receives approximately 200 resumes per job posting. Resume reviewers only spend 2-10 seconds reviewing your resume. So how do you get noticed against these odds? Let us help.
NoWorkplaceBullies is now offering resume writing services to job seekers. We want to help you find a great place to work. |
Submit your current resume to contact@catherinemattice.com for a price estimate. We will review your resume and respond with an estimate of hours and cost to turn your resume from drab to fab. | |
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