Our Philosophy
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I would like to talk for a moment about the Fishlips3 philosophy of doing business.
While we started as an Internet based business 10 years ago, we have since evolved into a brick and mortar shop who also does trade and art shows.
The major difference between the two is when you are shopping on the Internet you can do it in your PJ's or underwear if you like from the comfort of your own home. So far in the store we have seen just a few PJ's and thank heavens we have yet to see just underwear.
But what we have seen is a lot of very nice, creative people who like to see, touch and feel the goodies before they purchase them. We encourage everyone to spend as much time in the shop as you like finding what you need. Bring in items that you need to match up with other to complete your designs. Use our table in the shop if you like.
All of us believe that you are a friend in our home and we strive to treat you like one. (YES, I do harass my friends when they come over to the house...both of them!)
We all know that you can get your supplies at other bead and craft shops and online. That is why we are committed to the best customer service out there. Sure we all have our days and moments when we mess up. But day in and day out Hobo tells me that we care about you, our customers. We know without you I would have to sit at home and just have the Internet business and do shows. (Hummm...in my PJ's? Is that a bad thing) YES IT IS!
We believe that quality merchandise at a fair price along with great customer service, going the extra mile for you is the key to success. But we are also open to listening to you our customers, who tell us what they need, want and what new classes they would like to take.
While we have sales from time to time we never do a huge amount of extra business during them. We jewelry designers are a rare breed of people who buy when they want to...what they like...when they are in the mood...the creative mood.
You also know that we offer a quality product (not commercial grade) at a fair price all year round. That makes 25% off in our store a great value and 50% off a HUGE Savings.
We all would like to thank you, our customers for staying loyal to us. Coming in a joking around with us. Giving us your suggestions and sharing your knowledge with us on a regular basis and of course keeping the PJ's and underwear at home!
If you ever have any questions, comments or suggests please do let us know!
Thanks
DV, Julie, Natalie, Craig and our Executive Door Greeter, Hobo.
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