James Young
1075 Paul Wilson RD
Wylie, TX 75098
1-469-939-9467
Education
American TESOL Institute
Tampa Bay, FL
TESOL Certification 2008
NW Kansas VO-TECH School
Goodland, KS
Communications Technical Degree 1995
Accomplishments
Management Training
Teamwork Communicating
EmploymentNortel - Technical Advisor & Teacher.
Richardson, TX
Network Engineering
Sept. 1995 - May 2008
1. Created processes for quality control, issue
resolution, and communication
Provided quarterly feedback to employees on both successes
through the year and areas of improvement.
2. Planned training that met the needs, interests and abilities of
employees.
Instrumental in combining skillsets of multiple groups into one.
3. Instructed employees in areas such as work-related attitudes and behaviors.
Trained and managed 10-20 network engineers and achieved
significant improvements in their productivity.
4. Developed work opportunities that allowed employees to
experience success in performing tasks of increasing difficulty.
Skill Sets
Work well in a high pressure environment.
Strong training skills.
Skilled at encouraging others and developing a team Environment.
Self-starting, goal-oriented strategist whose confidence,
perseverance and vision promote success.
Self-motivated and assertive.
Honest, friendly, outstanding communication skills.
Highly imaginative with many innovative ideas.
Demonstrated effective leadership skills.
Summary
I am a highly motivated and passionate native English
speaking teacher from the US.
My 13 years working for a large
international corporation has provided me with a great deal of
experience working with others across the world where English was a
secondary language. This was one of the key reasons of going
into the ESL teaching field. The joy of working with people
and teaching them English was something I will always remember. I
am now looking to continue this as a full time career.
References: Available upon request