At $815 billion per year, education and work force training is the second largest sector of the U.S. economy, exceeded only by health care, according to a study conducted by the Credit Suisse First Boston Corporation in 2004.

A Conference Board survey estimates that almost half of all organizations out sourced parts of their training functions. The American Society for Training & Development benchmarks indicate that the percentage of training (learning) budgets spent on external services has risen steadily since 2002 and in 2004 averaged over 30%.

Nearly one-half of all new workers in the past decade have been foreign born. Today immigrants make up 14% of the workforce. Focused occupational language training is the solution that addresses this communication challenge, and also saves time and money for your organization.

From 1990 to 2000 Mecklenburg County registered a HUGE increase in it's Latino population-up 500%! According to 2005 demographics, 59,565 Latinos call Mecklenburg County their home, a 32% increase in just 5 years. Has your company identified the need to communicate with Latinos? Command Spanish, Inc. is the country’s leading provider of occupational Spanish language materials and workshops and CPCC is proud to be the exclusive provider of these courses in Charlotte and Mecklenburg County.

The average U.S. worker already spends one-third of his/her workday at a computer, and one-quarter of the workday on the Net. According to David Pearce Snyder, contributing Editor to The Futurist, by 2010, essentially all workers – form farmers and factory workers to waitresses and taxi cab drivers- will routinely use information technology (IT) to do their day-to-day jobs. Is your software investment producing the results you want or would computer training enhance the return on your software investment?

Is your company spending to much time correcting errors that should not have happened on the first place? Although some American industries have shown improvement, progress has been slow. Successful companies have turned to their most valuable resource - their employees - find the knowledge base and capabilities to improve quality, increase productivity, reduce costs and improve customer satisfaction. Central Piedmont Community College is a total business resource uniquely positioned to help you unlock the potential of your workforce though training. Access our Quality and Process Improvement

Quality and Business Process Improvement are practices that must continuously evolve and adapt to change - change in customer requirements, changes in technology, changes in equipment, changes by the competition and on and on. The one constant amidst this changing landscape is that management is responsible - responsible for developing business processes that work error free.