Application Processing System Conversion
In the coming weeks, SCE's Energy Efficiency Business Portfolio will be moving to a new software platform that will integrate SCE operations and assist the company in becoming more effective in serving our customers. As with the adoption of any new system, we anticipate issues that may cause unexpected delays in processing customer application(s). Please be assured we are doing our best to plan for and minimize this impact. However, we ask for your understanding during this transition period.
As a reminder, if you have a project inquiry, call the Energy Efficiency Call Center Operation (EECCO) at 1-800-736-4777, or send an email to IDSMQuestions@sce.com. Thank you for your patience as we go through this transition. |