BPS Crew Saves Customer from Emergency Shut-Down
The following email was sent to Paul Baker, an outside salesman in our Stockton location, on Monday, August 23. As Paul stated upon reading it, "It is really nice to get this type of response from a customer...Thanks Ben and everyone in Bakersfield that stayed late and made this happen. I am glad we are on the same team."
The customer needed an isolation valve in their natural gas line and a leak repaired in an emergency to avoid shut-down and possible loss of product. BPS was able to offer the customer a TRIPLE OFFSET VALVE from our extensive inventory and avoid a potentially costly situation.
"Paul,
I just wanted to say thank you to your entire organization. Late on Friday afternoon we received a call from one of our customers and they indicated that they had a leak in the natural gas main that feeds their boiler room. They asked us to install a new isolation valve and to repair the leak as soon as possible. If we could not respond, they could have been forced to shut down the boilers and thus the entire facility.
Ben Schauer, in your Stockton branch took our initial call at about 4:00 pm on Friday. We told him the situation and he said he would try to find a valve that we could use. We needed a shut off valve for the 6" gas main the supplied the boiler room. He located a valve in your Bakersfield branch. He worked with the people in that office to get the valve on a hot shot truck so that we would have the valve on the jobsite by 10:00 am the next morning. Your Bakersfield branch did an excellent job by insuring the valve was loaded on the truck and ready to be delivered in time for us to do our work.
We were able to shut main gas off to the facility at 10:00 am on Saturday. By 2:00 pm the valve was installed and they were able to start two of the six boilers. By 3:30 pm all of the repairs were complete and they were able to start the remaining four boilers. The plant was able to restart without having to dump... or to lose any [product] that was in production.
Your people were great to work with, they were able to take advantage of your multiple locations and inventories, and were willing to stay late on a Friday afternoon and evening to help us and our customer.
Thank you for a job well done!"
We hope to come through for all of our customers in such a way! If there is material you need today, please contact BPS and let us prove ourselves to you! |
| BPS Opens 11th Location |
Seattle, Washington
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 BPS announced in July that we will be opening an 11th store location in Seattle, Washington. The store manager, Jake Carlson, has been hired and properties are currently being evaluated for housing the BPS- Seattle office. BPS is pleased to be expanding our presence in the Northwest, and it is our desire to continue delivering our higher level of service to new and existing clients in this market. If you are in the Seattle area and would like a material quotation, or any assistance whatsoever, please contact Jake Carlson directly, via email or telephone.
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| Dwight Byrum Celebrates 81st Birthday |
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BPS Founder and Chairman Turns 81 |
 On Thursday, August 26, BPS employees were able to be a part of Mr. Dwight Byrum's 81st birthday celebration. Mr. Byrum founded Bakersfield Pipe and Supply in 1969, with a single location and 4 employees. Throughout the years, he and his son, Dan, have kept a family atmosphere throughout the BPS offices that inspires an employee loyalty not often found in business anymore. Today, BPS has 11 locations and 148 employees, including staff that has been around for up to 34 years! We were pleased to be a part of Mr. Byrum's special day! |
| August |
| Employee Anniversaries
BPS would like to thank and congratulate the following employees for their years of dedicated service:
24 Years
Tim Miller
23 Years
Kevin Hashim
9 Years
Jose Monroy
5 Years
Luis Bonilla
4 Years
Steve Stumpf
2 Years
Armando Navarrette
Rodrigo Hernandez |
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