When following up on payment arrangements, most hospitals contact their patients by mail, not by phone. Those that do follow-up by phone on missed payments usually wait 30 - 90 days before doing so. As a result, 30 - 50% of continuing payment arrangements are in arrears and will be eventually written off.
The key to our Time Payment Program's success is consistant, professional execution of phone and mail follow-up in the hospital's name. Many hospitals do not have the staff to allocate the appropriate resources to time payment accounts.
EMA manages millions of dollars of Payment Arrangements
everyday with 100% accuracy
EMA manages thousands of Payment Arrangements every
day with a 95% compliance ratio
EMA's Time Payment Programs cost-effectively out perform
in-house efforts 4 to 1
For more information on how we can improve your Payment Arrangement compliance by 30% or more, call me at 800-639-3129 or email me.
- Dana Walker
Vice President
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