Operations Strategy Consulting, LLC
Operations Strategy Consulting, LLC
In This Issue
Derailing Your Continuous Improvement Program
Is Manufacturing's Future Hopeless?
Monthly Tool Tip
Previous Issues
Part 5: Derailing
Your Continuous Improvement Program
 Many companies undertake continuous improvement (CI) initiatives to streamline their operations. Yet, the road to Lean and the Six Sigma way is littered with companies that were tripped up in the implementation of these various programs. This series will examine the most common reasons companies fail with their CI initiatives and how you can avoid these mistakes.
 
Reason: Lack of Executive Commitment
 
This is the
number one reason why continuous improvement efforts fail. If your company's CEO and executive leadership team are not committed to your improvement program, it will never succeed. Support is not sufficient - support is often just lip-service. Employees know when the management team is committed to an initiative or when they are just going through the motions.
 
To be successful at leading a change initiative, the CEO needs to hold the executive team accountable for improvement efforts and results. He also must be involved in project and progress reviews and should be trained in the tools. Similarly, the executive team must hold their own staffs accountable for the improvement efforts and results.
 
Operations Strategy
Consulting, LLC 
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Megan E. Burns
Managing Director
 
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The Manufacturer's Edge
Greetings!

Ok, by now you should know that I will be frank and honest with you. We all know and agree this economy really stinks. Over the past several months we've been talking with many of you about how to reduce your costs and strengthen your position in the market. Some companies out there, though, are running scared right now.

This issue of The Manufacturer's Edge is going to layout why I believe manufacturing has a healthy future and why companies need to take steps now to position themselves for the coming recovery and growth.
 
Here's to your competitive edge!
 
Megan E. Burns
Operations Strategy Consulting 
 
Is Manufacturing's Future Hopeless? 

The first two months of 2009 have been dismal for many companies. Economic uncertainty and tightened financial markets seem to be affecting many small- and mid-size companies. As a result, I see many companies frozen with fear. They are afraid to invest in developing their people or improving their processes because they don't know what lies ahead. The problem is some of their competitors are preparing their people and improving their processes. Guess who is going to gain the market share when we recover?

Yes, I believe this economy is going to recover and bounce back. Yes, I believe manufacturing is a critical piece of the US economy and our standard of living. No, I'm not just an eternal optimist. Here's why: according to a new study from Archstone Consulting many companies are looking to re-establish domestic manufacturing due to rising costs and other strategic challenges with off-shore manufacturing. This confirms what we told you back in July, 2008 about U.S. Manufacturing making a come back. The Archstone study revealed that in the last three years:
  • Ocean freight costs have increased 135%. 
  • The global commodity price index has risen 27%.
  • Chinese manufacturing wages have increased 44%.

Concerns raised in the study include:

  • Slower Cycle/Delivery Times (59% of respondents).
  • Reduced Supply Chain Flexibility and Responsiveness (56% of respondents) .
  • Lost Visibility, Coordination, and Control (including Quality) over the Supply Chain (50% of respondents).

Based on these issues, 90% of the respondents indicated that they are considering changing - or have begun changing - their manufacturing and supply strategy. This means you need to make sure your company is an attractive alternative for these companies.

Why is our region poised for recovery and growth?  First, Ohio, Pennsylvania, and New York are among the top manufacturing states (first, third and fifth, respectively) according to the Pennsylvania Department of Community and Economic Development. Second, Pennsylvania's manufacturers added $174,804 in value per employee in 2006 and are increasing that almost 50% faster than the U.S. average. Finally, manufacturing is Pennsylvania's most significant industry, accounting for more than 15% of the state's economy.
 
When companies are confident about the future, they invest in themselves. I believe manufacturing and this region have a bright future. Call us for a free one hour consultation on how to position your company for the recovery and growth.
Monthly Tool Tip -
Change Management
 
According to an Economist Intelligence Unit survey of 600 senior executives, 75% indicated that half or fewer of their change initiatives have succeeded. Why? Just over half (51%) said "winning the hearts and minds of employees" and 19% said "lack of commitment by senior management." To increase your chances of success, make sure you couple your improvement methodology with fundamental change management principles. Remember, organizations don't change - people do.
We Need Your Help!
 
As a final note this month, we are looking for your help on two issues. First, we are looking for executives or senior managers to participate in our Economic Indicator Survey. Participants will receive a free copy of the final results and analysis.
 
Second, we are planning a Lean Six Sigma Green Belt course for this fall and want to know who may be interested in attending. This will help us plan appropriately.
 
Please e-mail me on either of these points.
 
Sincerely,
Operations Strategy Consulting, LLC