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In This Issue
Wish List
New Contact Info
Dr. Van Ho
Liz Rabiner Lippoff
DME Donation
Mastering Effectiveness
Quick Links
Get involved
Wish List
As any organization, in addition to funds we have in-kind needs for items to help us better serve the low-income uninsured. Here's our list for June:

* Auto-feeding scanners (we REALLY need these!)

* Printer/copier - for medium to heavy use

* Headsets (Avaya compatible)

* 10 key calculators

* Copy paper

* Cleaning service

* 4-post server rack or cabinet

If you or someone you know would like to donate these items, call us at 503.413.5541.
Greetings!
In the course of our recent strategic planning process, we determined Project Access NOW is at a critical juncture:

We've successfully established a network of volunteer providers and our own operations. We've matured as an organization and as we look to expand, we need to work within an organizational structure that's most appropriate for the higher need and diminished resources. We need to continue to work with our partners to provide needed services to patients and do it in a way that's friendly and supportive of volunteers and resources. To increase services, we need to find sustainable and viable financial resources. In a nutshell, we must do more in an environment of diminishing resources.

Janet HamiltonBased on what we have learned so far in this process, a key decision emerged to establish the position of a Director of Operations. Janet Hamilton will focus on supporting our transition to create more capacity and fine tune our care coordination efforts. In this new position, Janet will also implement changes in how we provide our services to take advantage of the regional economies of scale.

One of the major changes Janet will oversee is a significant expansion of care coordination services Project Access NOW is providing.  As of July 1st, we'll be contracting with the Coalition of Community Health Clinics to provide care coordination support to its member clinics. Tara Foley, the current Care Coordinator working with Coalition Clinics will become a Project Acces NOW employee and will work with Janet as we seek to continually improve our model of care coordination. 

The Coalition was one of our founding partners. We're grateful for the foundation laid through their work and look forward to a more direct relationship with safety net clinics in Multnomah County! If you've interacted with Project Access Multnomah County, the new phone number is 503.413.5541.  Look for more about our partnership with the Coalition in our July E-Newsletter. 

In addition to Janet and Tara, we welcome Britt Howe, who is transferring from a contract to full-time employee Care Coordinator, and Paula Vasquez, who will be the Care Coordinator for Clackamas County Project Access.

The number of our staff will be doubling as of July 1st.. As we grow and expand our services for the Portland/Vancouver region's low-income uninsured, we hope to double our support as well. Please join us in the effort to care for the most vulnerable in our communities! We appreciate your help and look forward to keeping you informed about our progress and accomplishments.

Sincerely,

Linda Nilsen-Solares
Executive Director

New Contact Information for Project Access NOW
Phone Numbers

Janet Hamilton - 503.413.5574
Britt Howe - 503.413.5564
Tara Foley - 503.413.5577
Paula Vasquez - 503.413.5575
Annamieka Hopps - 503.413.5576

Fax Numbers

Administration - 503.200.1243
Care Coordination - 503.200.1244
Pharmacy - 503.200.1245

All other numbers remain the same.
Lori's Story
Lori R.Thirty years in an abusive marriage left marks on Lori: a broken and dislocated jaw that would lock randomly, enough stress to make the jaw clinch and grind, 16 teeth lost, and excruciating headaches. Out of work and with no health insurance, Lori was unable to do anything but go to the Multnomah County Health Department's Mobile Medical Clinic.

"I'd never been in that position in my life," Lori said. "We had a home and jobs with medical insurance. Then we lost the home to pay for my husband's medical bills, and after he died, I had nothing."

At the Mobile Clinic, Dr. Valerie Krause referred Lori to Project Access with a disorder of jaw muscles. Less than a year later, in September 2009, Lori underwent oral surgery at OHSU.

"It's been a lifesaver. I don't know how to pay all this forward. I am thankful, but I don't feel that's enough."

Thanking Dr. Anthony Van Ho
Dr. Anthony Van HoIn his two years as volunteer physician, Northwest Cancer Specialists' hematologist/oncologist Dr. Anthony Van Ho has found the Project Access system "seamless for patients, for doctors, and for staff". It has allowed him to focus on treating the illness and leave dealing with the paperwork to specialized administrative staff.

Dr. Van Ho heard about the program from his first Project Access patient, whom he's still seeing. The patient was a Project Access referral, so the treatment process has been "more streamlined than expected". By contrast, for "patients admitted through emergency departments who have no insurance, one may have to do more legwork to help them through diagnostics, treatment, prescriptions, follow up..."

Board Member Profile: Liz Rabiner-Lippoff
Liz Rabiner LippoffLiz Lippoff is a perfect example of peer recruitment: knowing she helped physicians with their marketing and public relations, board member Howard Klink approached her with the request to help Project Access NOW, too. The original idea was to have Liz chair the marketing committee; before long, she stepped up to join the Board.

Volunteering and healthcare run in Liz's family. Her father, who was a hematologist at Legacy Good Samaritan, chose to have a limited practice so he could do research and help in the community. Her mother volunteered at the hospital and served as the Auxiliary president.

Liz and her husband David are both active in the community. "David and I consider ourselves blessed. We are happy we have the time to help because we believe it's our responsibility. We both subscribe to the old value 'Repair the world', that everyone should strive to make the world a better place than they found it."

Continue reading >

Durable Medical Equipment Supplier Steps Up

One of the most common phone calls we receive is for durable medical equipment ("DME") supplies, of which our providers tend not to have a good stock. In providing DME for patients, we rely heavily on donations. Which is why stories like the following one are so amazing.

Last week, Project Access Washington County manager Katie Ulin got a call from urogynecologist Dr. Sarah Hamilton-Boyles who had an urgent need for DME items to conduct a study for a patient scheduled for a procedure. The doctor's office was concerned with the cost of the needed equipment for the patient.

Our very own Lorraine Williams called the equipment supplier Laborie, where she spoke with Erin Jones in sales person. Through a representative in San Francisco, Erin facilitated a delivery of the needed supplies directly to Dr. Hamilton-Boyles's office so that the required study could be done before the procedure.

Thank you, Erin and Laborie, for your speedy help!


Work on Mastering Effectiveness and Support Project Access NOW
Fifty-one percent of sales of LionHeart Consulting's "Mastering Effectiveness" course through this link and our website will go to Project Access NOW.

This month, consider LionHeart's perspective on the freedom from confusion and limitation:

The CEO told her she was in jeopardy of losing her job. This was a puzzling turn of events in that the CEO thought she did excellent work in a key role. She'd been a straight A student in college and law school and loved her job.

The problem was she suffered with periods of uncertainty and hesitation. She often woke up and had to force herself to get up and go to work. Important responsibilities were not being completed in a timely, professional manner. She had a number of stories she used to try to understand her unfortunate predicament. She thought she was too inexperienced not really good enough for her role, unmotivated, depressed, and on and on.

In our first coaching session I suggested she stop telling herself those stories. While they made some sense to her, they really reinforced her resignation to a life with this problem. These stories were a considerable factor in her inability to resolve her problem. She was doing herself a serious disservice by allowing them to preoccupy so much of her consciousness.

Continue reading >

Project Access NOW is in strategic partnership with United Way of the Columbia-Willamette.

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Contact us: Phone 503.413.5541 | Fax 503.413.5932 | Email