Ann Michaels Newsletter

August.2007

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What is IVR?

Simply put, it's a phone based survey. All  you do is supply your employees or customers an 800 number so they can anonymously call and provide detailed information about your services. This information can then be placed into over 20 analytical reports for you.
The Value Of Personalization
 
The concept is simple. By recognizing a customer when they walk through the door or sign on to a website allows the retailer to tailor the shopping experience for each customer. By recognizing each shopper as a unique individual with their own tastes, needs and desires, retailers can...
 
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Ann Michaels can help you stay focused on your customer's needs, where they want it most. With our performance evaluations linked to over 20 analytical reports, you are able to see the areas you need to work on and the areas you excel in.
Call or email me today for details on our different programs!
 
Thank you!
Kathy Doering, President
www.annmichaelsltd.com
630.922.7804 ext. 102