August.2007

 
 
 
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Can you bounce back after a review like this one? "Overall the food was horrible, the service was slow and rude, and the ambience was dreary."
 
Ann Michaels
can help.
 
We can evaluate your customer and employee satisfaction, and with over 20 analytical reports, we can help you discover aspects of your business that need improvement.

Ann Michaels Newsletter

Have You Been Yelped?
 
You would know if you have! Yelp is an online city guide made up of real reviews from real people.  It's the definitive local guide in big cities from San Francisco and Los Angeles to Chicago, New York and Boston. But really, Yelp is everywhere. From Austin to Madison and everywhere in between, reviewers are chiming in from all over the country!

Yelp is a fun and engaging place for passionate and opinionated influencers to share the experiences they've had with local businesses and services. Simply put, it's word of mouth - amplified. And now Yelp can help savvy business owners get the most out of their online reputation.

Are you asking whether Yelp reviews could help a business like mine?

 

We certainly think so. Nearly 4 million people visited Yelp in April 2007 to read reviews and learn about local businesses and services. But don't take our word for it, check out their website.

To find out more about our programs and services to help improve your reviews, please call or email me directly.

Thank you!
Kathy Doering, President
Ann Michaels & Associates
630.922.7804