August.2007

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(phone based survey)
 
(use code 121)
 
Naperville, Illinois

Who is Ann Michaels?

We are performance evaluation specialists. We can gather your audience's input or voice by using our programs like mystery shopping, online comment cards or phone-based surveys. We can help you improve your level of customer satisfaction.

Which service best fits you?

Ann Michaels Newsletter
How Can You Lure Your Audience Back?
 
Number 2.  Give value for the money  -  The biggest complaint I hear about going to the movies is that it is so expensive. "Why should we spend $30 at the multiplex when we can rent the movie in a few months for $3?" is a common cry. But people are happy to drop $30 or more at concerts, plays, sports events and other entertainment venues. Special events are a great way to give value for money -- bringing in an actor from a movie, offering themed snacks, holding goofy contests. Instead of a pre-show, why not show a short cartoon beforehand? In other words, you have to give audiences things they can't get at home on DVD, and I don't mean overpriced soft drinks.

One of the best examples I know is Alamo Drafthouse in Austin, Texas. If I decide to see Transformers, I want to see it preceded by an outdoor show with a giant Robosaurus. The Arbor Theater, which is Regal's Arthouse in Austin, occasionally holds an interesting promotional event before a movie, and I wish they'd attempt more of that sort of thing.
 
 
If you missed part one of our series, please click here.
 
Stay tuned next newsletter for #3 !
Call today for additional information regarding our programs. Dial 630.922.7804 ext 102 or email me personally for a free consultation on which services best fit you!
 
Sincerely,
Kathy Doering, President
Ann Michaels & Associates