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Hello!
The staff at Ann Michaels and Associates hopes that
2006 is off to a good start for you! We are looking
forward to continuing relationships with our
existing clients this
year, and having the opportunity to work with new
clients.
In this issue, you will see that Mystery Shopping
has become a valuable tool for companies of
every size. You will also find information about
customer service issues and our online reporting
features.
Thank you for choosing to work with Ann Michaels
and Associates! We hope 2006 is very good to
you!
| Mystery Shopping Industry Estimated at Nearly $600 Million in United States |
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The Mystery Shopping industry had an estimated
value of nearly $600 million in the United States in
2004, according to a recent market size report...
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| Customer Service Starts With Your Employees |
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You can have the best products at the
lowest prices, but customers will not patronize your
business if service is poor. Employee
training is a good start, as are regular employee
observations and evaluations, but there are also
ideas you can implement to improve employee
morale, which will in turn improve customer service...
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| Online Analytical Reporting Tools |
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This quarter?s featured reporting tool is the survey
summary. This is by far the most popular tool used
among our existing clients.
Click here to see how a survey summary
report will look and read on to see how this report
can be used.....
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Focus on Improved Customer Service - Start Your Program Today! |
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New customers will receive a 50% discount off
startup fees when they mention this newsletter.
Existing customers can save too - mention this
newsletter and recieve a discount on our additional
services.
Click here for more information...
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