Led by a leadership team with more than 50 years of combined call center experience, as well as ties to the Ashland area, the young firm of TouchPoint Contact Centers, Inc. has established operations in Ashland.  Located inside the historic Pumphouse Ministries building on the 3^rd floor, TouchPoint is bringing new life to the former sales offices for Landoll's, Inc.

Owners/partners Greg McFarlin and Chris Eisdorfer have quickly grown TouchPoint into a global company with operations in India, the Philippines, Costa Rica, and now Ashland.  Visit www.touchpointcontactcenters.com to learn how they are revolutionizing the call center industry with a focus on customer service, quality employment opportunities, and direct management of their 4 centers.  TouchPoint currently employs 22 in Ashland, 850 worldwide with plans to expand to at least 200 in Ashland -- we look forward to working with them to facilitate the growth of this new Ashland company. 

Congratulations, TouchPoint!

Be Biz Smart and Hire a COBE Intern from Ashland University

Don't know where to start?  It is as easy as ABCDE

·         About those projects for which you don't have time or manpower - just identify those.  A list would do and we can help you write those as job descriptions. If you have tasks rather than projects, we can help you bundle those into a job description as well. If projects related to a theme are spread across multiple employers, our students can build them into a single internship.

·         Business Education is the reason for which our students participate in internships.  We have list of internship learning outcomes for all our majors.  You can match 3-5 outcomes with your projects that the students will be able to achieve with your assistance.  If that is a challenge, we work with our students to identify the outcomes that match the projects/tasks that you identify.

·        Contract is what you, student and Academic Advisor sign to seal the mutual agreement when projects/tasks and learning outcomes along with evaluation methods have been finalized.  An internship Learning Contract clarifies expectations for all concerned.

·        Documentation is what is necessary for the student to get academic credit for their experience.  They are required to put together an internship portfolio at the end that showcases their accomplishments.  Your assistance in helping them chronicle all their learning will be critical.

·        Evaluations by our students' employers help us document the growth of our students.  You will fill out two evaluations - one in the middle of the experience and the other at the end.

What else should you know?

·         Internship can be done during any semester: fall, spring or summer.

·         We require our students to complete at least 225 hours but most students actually work 400-600 hours.  Internships can be spread over a year or over multiple semesters.

·         Most internships are paid. 

·         Our employers have high praise for our students (see select comments).

·         We will work with you through the entire process.  Just contact:

Prof. Khush Pittenger, Ph.D.

kpitten@ashland.edu

419-289-5219

204 Dauch Bldg

Ashland University, Ashland, Ohio, 44805.