Have you ever felt blindsided by a customer who calls
about an issue you didn't even know they had? If they
called in earlier and talked to someone else, how do
you get the latest info? Asking around till you find out
who said or did what? We've got a better solution.
How about a web-based program that
works just like webmail but keeps all customer info
and issues in once place, easily accessible to all your
reps?
The system is an email program /
database of your customers that you can keep updated
easily as issues come up, keeping everyone informed. A
conversation one rep has with a contact is typed in and is
accessible to others for reference for the next time that
customer calls in.
Additional features
include shared calendars and to-do lists. You can
easily add and assign new tasks to different folks in
your company to perform.
The cost of the new system will be about $10 per
month per email user. Please let us know if this is
something you would be interested in. There's no
commitment! Just trying to gauge your interest in this new
software.
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