Eliminating Sales Myths
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Myth #38: Good Salespeople Are Good People

Truth: Good Salespeople Are Good Performers

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MYTH: Good salespeople are good people

TRUTH: Good salespeople are good performers 

 

 

 

The stereotypical salesperson for some people is the slick, insincere, do-whatever-it-takes-to-make-the-sale huckster. One of the reasons they think this way is that a small percentage of salespeople fit that description. So why do "good" salespeople lose out to these hucksters? It's all about performance.

 

"Why do good things happen to bad people?" has been the theme of books and articles. So has the counterpart: "Why do bad things happen to good people?" Let's look at that strictly from a sales perspective.

 

In sales, the best product or service does not win. The best company does not win. The best salesperson does not win. The best story wins.

 

Constructing the best story requires the use of a sales process methodology. Having a methodology and using a methodology are two different things. It's all about performance. If the good person is not following the principles of the science of sales and the huckster is, guess who will get the sale!

 

Your sales process methodology will include solution selling. While solution selling alone will not necessarily win the deal, being able to qualify and quantify your solution in terms that are meaningful to your customer usually will. The huckster may present their offering as a solution; you want to be in a position to show the superiority of your solution.

 

Nice Guys Finish Last

 

It is an old adage that nice guys finish last. It is true in sales when the nice guy does not do pre-call planning, does not follow a process, etc. In other words, when they do not perform, they lose. However, in the event of a tie, where the nice guy and the not-nice guy have both performed, the nice guy usually wins.

 

Remember, "relationship selling" is a redundant term. All selling is relationship selling. Companies don't do business with companies; people do business with people. Most folks enjoy doing business with good guys. Almost everyone prefers doing business with the good person who is also a good performer.

 

Good sales professionals capitalize on their initial success by asking two questions: "Who Else?" and "What Else?" Who else can they serve in their client's organization? What additional problems can they solve for this client?

 

That is where performance makes the difference.

 

You can be the nicest person in the world. The salesperson that is the most effective will get the order. Effectiveness results from performance.

 

 

 

 

How Can I Help?

  
You are not alone in trying to find the right resources for your sales team. It's tough. Why not begin by contacting me - it's free and easy. I refer many of my inquiries to others so if I'm not the right person for you I mayb know who is.

 

How Can I Help?

 

Speaking - Need a speaker for your conference? More than 3500 speakingChuck folded engagements have taught me how to structure a presentation that will meet your objectives. As a member of the Speaker Hall of Fame (my name appears right after Ronald Reagan), you can be sure your presentation will be solid.

 

Training - When you need sales training, let me know. From half-day to multi-day to ongoing sessions, you and I can develop and deliver to your sales team the specific training they need. Also, I incorporate the latest concepts, processes and technologies in my training and support materials.

 

Automation - Have you considered using online sales training for you and for your channel partners? It is a great way to keep your salespeople and the others who represent you in the marketplace on the same page. Also, we can develop tools, like calculators and profiles that will make it faster and easier to convince prospects to buy from you - even with your higher price points.

 

Consulting - I can help you with sales consulting for revamping your organization, developing effective compensation and incentive programs, developing your salespeople and sales leaders and other aspects of sales. I even function as the interim Chief Sales Officer for some clients. When you need a broader approach, to include operations, finance and marketing, bring in the Rising Tide Group.  We work together seamlessly and you receive the same type of in-depth, and coordinated consulting you would expect from one of the larger firms. The differences in using Rising Tide include the fact that you will have a street-seasoned, real world team (no cookie-cutter approaches) and we expect to be paid when you succeed.  

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 ss logoWho Uses SaleSSuiteS?

 

A multi-national Fortune 100 company in the transportation sector needed advanced value-based sales training to supplement their technical and product training. They chose SaleSSuiteS over some of the top providers. Their reasons: 1) Content quality 2) Sophistication 3) Ease of integration

4) Customer service from SaleSSuiteS

 

A mid-stage software company had consumed the low-hanging fruit and were staring at an empty calendar and a dry funnel. SaleSSuiteS "put the things we needed to do in the right order." They were five-for-five on their next calls. And the funnel?"You should see my accounts now!"
 

18% of SaleSSuiteS users are outside of the United States. They're learning to "sell the American way" and include salespeople in China and other countries who have traditionally sold on price.  

 

Shouldn't you be using SaleSSuiteS to increase your sales sucess?

 

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